ARS of Virginia

Robert showed up early and was very professional and provided excellent customer service.

All very positive experiences. I would have liked them to set it up with my wifi through the Carrier app. I struggled through that but finally did get it set up and schedules completed. I should have asked them, and they probably would have. I will recommend them to all my friends. The crew I had do the install (total HVAC replacement and zoning) was outstanding.

If you have a boiler expect the appointment to be delayed by one or 2 days. This has been my experience for the last 5 years. Defiantly checking into different company for any more work. They were good with ac heat pump

They are very professional show up on time,finish the job and explain everything very clearly,Iâ m very happy with the results

Very professional, on-time, courtesy and talented technicians throughout the installation of a new air conditioning unit and gas furnace at my townhouse in Woodbridge, Va. I highly recommend ARS. It was a real pleasure working with the ARS Personal. Dan A Carey USA (Ret).

Fast consultation and even faster installation. They cane the very next day and gave me a great price. 10/10

ARS technician Nabeel Malaka, did a great job, my wife and I we were happy with the service and the repair he was Professional show us respect in our home and he did an outstanding job, you cant go wrong with ARS. This is our second time using ARS! Mr. Bonds

Angel is the best technician. Would highly recommend.

Prompt, courteous, informative!

Before Tech should up checked the cost of a new disposal on line. The cost ran from $125- $350. ARSâ s quote with senior discount was $829. I declined the service. Still had to pay the $119 service charge for doing nothing really. Really disappointing as I use ARS for our HVAC maintenance. This is no reflection on the tech, Evan. He was polite and professional.

They are very professional and knowledgeable.

We reached out to a few other HVAC companies and we trusted ARS because of their customer service, sales representatives and technicianâ s that were superior to their rivals. Also, there prices were lower than the competition.

I had Desmond Torres as my HVAC service technician. He was very knowledgeable explained things to me and terminology that I understood perfectly. He took pictures of the concerns which even more posted my confidence and what he was telling me and there was absolutely no pressure to have same-day work or to even schedule for for future work. After I pass information on to my husband, I will be scheduling Work with ARS to have Desmond come back out

Tommy, the technician was amazing, friendly and knowledgeable

Knowledgeable and efficient.

Evan Little was my service pro and he was so awesome. On time, up-front, polite and did a great job. Recommend this business - and Evan - highly!

The 2 gentleman were very professional. They did it right the first time and I am glad.☺️

My faucet sink in the bathroom was busted leaking water all over the bathroom floor. It took care of me in 24 hours. Gave me a great deal on the repair. The sink looks amazing. Highly recommended.

Service for my HVAC was provided on Monday (and I am an existing Elite Plan Member and they installed a new HVAC system 5 years ago.) I spoke to and chatted with 14 people on Tuesday and two people today and have been told repeatedly they’ve sent messages to management, the billing office, and the warranty person to call me right away. I’ve yet to be contacted by ANYONE! This is ridiculous and involves one charge that made based on false information provided by their appointment re when I first called on Monday (who told me, repeatedly and incorrectly, that the paperwork I have for the plan I purchased in September 2023 is wrong and the plan is not an annual plan and it will not auto-renew, etc,). I now I will be disputing the charges with my credit card company and submitting complaints to the owner, the state, and the BBB. Really pretty inexplicable that this is how they’re doing business.