Arlington Fence and Deck Company
About us
5 employees. Award winning customer service.
Business highlights
Services we offer
Deck construction, Iron railings, Patios, aluminum, cedar arbor, cedar pergola, chain link, custom wood & PVC vinyl fences., deck & step re-surfacing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 5% | ||
| 2% | ||
| 3% | ||
| 7% |
"[Member Name Removed] asked that I serve as a professional witness in a case that she was arguing against a contractor in the Fairfax County courts. She did not provide me with all of the facts, which were ultimately brought out ion the proceedings. She used a Legal Zoom type attorney to represent her in the case and lost. She not only did not pay me the agreed amount of compensation for my professional services, she also wrote the bad review. We did in fact repair the warped gate that she references in her review, but never updated the review, even after we requested that she do her due diligence."
"The consumer's review is inaccurate. Upon our initial evaluation, we advised the homeowner to replace the entire rotted wood fence and gates. The homeowner chose to only replace the gates and several wood pickets. He was unhappy with the overall results because his expectations could not be met. We did our best to manage those expectations, but well short. Furthermore, we were never contacted by the homeowner regarding the said gate."
"Customer has failed to address any actual concern with our workmanship. He at least never contacted our office."
"We've worked very hard, everyday, for the past 12+ years to do the best that we can. In response to this review: We did not prepare a quote for the homeowner for resurfacing because the deck needed to be replaced. The homeowner stated that he was only interested in resurfacing. Thanks, Michael Stefanon - President"
"Thank you, Michael Stefanon - President"
"Thank you. Michael Stefanon - President"
"After providing the home owner with 7 revised estimates for the product that he wanted, we were able to install the fence after much delay due to rain. We are very grateful to have had this opportunity to install this fence. CertainTeed-Bufftech brand is by far the best vinyl product we have ever worked with. Unfortunately, the best product does come at a higher price. Michael Stefanon - President"
"Thank you for the positive endorsement. Michael Stefanon - President"
"Thank you [member name removed]. Our pleasure. Michael Stefanon - President"
Nothing.
I called about a week and a half to two weeks later and spoke with Judy. I wanted to confirm that they had my correct email address which she read back to me correctly. I also double checked my Spam file. She told me that the owner (?) was a little behind, but that an estimate would be emailed to me.
Nothing.
It is 8/4/14 almost 60 days from the date I initiated contact on Angies List and I have heard nothing. No email, no phone call - nothing. I feel really bad that I have to submit this review and overall I am disappointed that I can't give my money to an A rated company for a job that I need to have done.
This was a fail in my book.
"This matter was very unusual. After completing and sending the estimate, the customer stated that she did not receive it."
"Thank you. Your family was a joy to work with."
"We are very sorry for the delayed response. We were attending a family college graduation on Friday. We have made several attempts to correspond with {removed member name} since we returned, but have been unable to reach her, leaviing several messages. Michael Stefanon - Owner"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
PO Box 390, Manassas, VA 20108
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