Airflow Service Co

Excellent service: reasonable cost, prompt and easy scheduling, advanced notification of the technician's arrival, effective and efficient service resulting in the operational fireplace (that did not ignite prior to the service); all relevant explanations and instructions provided verbally and/or in writing!

Came on time and did a great job cleaning up the gas fireplace. The problem was the dist and forgot turn on the gas. Everything was fixed at the end. Great job and would recommend it.

Excellent job, Sabastian cleaned and set up 2 gas fireplaces, explained everything and did a great job.

We have had a service contract with Airflow for well over a decade. They are responsive, competent and have great customer service.

Amazing. Called and Beth, the person who answered the phone, found a technician and dispatched him. Bill Davis was the technician and he went above and beyond in his service. Found the problem; attempted to remedy with minor work and when that didn't work he figured out why, got the part, provided a quote and within the hour had the item replaced; water heater working and all for a reasonable price. Actually, it cost less for Airflow to repair my water heater than the service charge another company was going to charge me just to come out. I'll use Airflow for all my HVAC and water heater needs. Oh, and all this service with a smile and professionalism. Everyone went above and beyond especially during this Pandemic and a Friday to boot.

Great service! The tech explained the repair needed and gave us a couple of options. They came out when they said they would and had the repairs done in a couple of hours. We’ll definitely use them for any future work. Thanks Bill!

I have been using Airflow for the last 10 years since they installed my replacement HVAC system. They notify me 20-30 minutes before they arrive that they are on the way. They are almost always on time. Their work is professional and efficient and they are friendly and polite. They do the work they are supposed to do. Then they let me know what they did, whether they found any problems, recommendations (if any), and show me a softcopy of a detailed bill. They take my credit card for payment on the spot and email me a receipt. I have an annual service contract with them that gives me a discount on any replacement parts and labor and I am always at the head (or near the top) of the list when I call.

Hot water heater pilot went out. The way my system works, not hot water then no heat. Airflow were able to come to my home within a couple of hours. They were able to get it started again, but knowing it could go out again, I decided to go ahead and get a new hot water heater. They were able to get it within a day and install it. Since I bought the older hot water heater 13 years ago from someone else, I have had to have the pilot assembly replaced twice.

We had an excellent experience from the quote stage through the installation of the units.

Technician was very thorough, courteous and arrived on time. Gave me a good debrief on the state of my system. I have an annual contract with Airflow for these services - good value for money!

The AirFlow team exceeded expectations ! In and out under 3 hours !

Again issues with the humidifier has not been working this season, but was so frustrated did not want to deal with your company. Finally called another company out found out the work you had done wiring all wrong and that manufactures recommendations were NOT followed when installed which has significantly reduced the performance of my unit. Spoke with Aprilaire who confirmed what other repairman stayed. I called your office yesterday as usual no response back. Beware when using this company !!! Even the owner came out and did NOT notice that the unit per manufacturer directions should be installed to the HOT water not the COLD. Could that have been the issue last year with reduced performance ???

Terrific install and customer service by Andy and his staff.

The guys even came in on Saturday to make it more convenient for me. They were super nice and professional. Also the best deal around.

Andy, the owner, arrived when he said he would and gave me an estimate. I had 3 other estimates and went with Airflow based on the price and the unit efficiency. The day of the replacement, the technicians arrived by 8am, removed the old system. They found damage to the shelf that the system would sit on and replaced that as well. They worked efficiently and steadily throughout the day and were complete by early afternoon. It was a sweltering July afternoon, and I was very happy to get the new system, which replaced the 20+ year old unit that was the original unit in the condo. The system that was replaced was still functioning, but was beginning to have issues, so I replaced it before it was completely necessary.

The service went great. The technician was quick and thorough. I had to pay for additional freon to be added to our A/C system that was not covered under the service agreement through Angie's List, but it was needed. The technician also tightened a valve that was supposedly causing the freon leak. Very happy with the service. I would definitely recommend.

Andy and his men did a great job in every way. I received a very detailed estimate and contract which was fulfilled as stated. I was concerned that the unit was smaller than what I had before, but the new system seems to work well. The men were courteous and tidy and obviously know their trade. When I called about a concern, they responded promptly and helped resolve the issue. Not only was I pleased with the installation, but the service contract seems better than many others around. Definitely recommend them.

Very well. Andy gave me an estimate to replace my nearly 30-year-old HVAC. His was the third estimate I got and the best by far in my opinion, both in terms of attention to detail and price. Chris, the chief installer, was similarly excellent. My townhouse has a very small utility room, so Chris had to move the hot water heater so there would be enough room for the humidifier, plus come up with the duct configuration that would fit my house's weird duct work. It was a lot of tedious work getting it installed, and Chris and Sebastian did a great job. Again, I can't stress enough how Chris's attention to detail and his clear dedication to his work made this experience an excellent one. I wholeheartedly recommend 4 Service Pros for any HVAC work you need done.

Great people to work with, very responsive thus far.

The cleaning itself went quickly because the system wasn't that dirty however the arrived about 45 minutes late, and didn't clean one obviously dirty vent on the wall. Also they should invest in getting video cameras for the customers to keep for the price they are charging.

Airflow gave me a good all-in price, which included the required expansion tank and any necessary plumbing. Another contractor increased their price after showing up for the install. I sent them home and called Airflow instead. Airflow fit me into their very busy Friday so that I would have hot water over the weekend. They showed up when they said they would and installed it very quickly with no issues.

Contractors went above and beyond in their explanation of various options and the pros and cons so that I could make the most informed decision. Communication was excellent and the service began and concluded on schedule.

Mr. Neighoff was very professional, knowledgeable. He arrived within promised time frame and checked/performed to make sure my furnace working properly, including gas leak around gas pipes.