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Tech Advantage

Telephone System Service, Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business,

About us

Tech Advantage has been in the business of providing computer technical support, repair, sales, data recovery and networking, as well as website design, web and e-mail hosting, office phone systems, VoIP accounts, merchant account and credit card processing services, and many other e-commerce and business services and IT consultations since 2005. We pride ourselves in providing quick and reliable tech support with the availability of 24x7 emergency, on-site, remote, and pickup and delivery services. We invite you to call or visit our web-site to find out more! 24x7 Emergency Service Available On-Site Services Available Pick-Up & Delivery Services Available Remote Services Available Computer Repair, Proactive Monitoring, Networking, Custom Work, Web Design, Programming, Support Contracts, Computer Sales, Web & E-Mail Hosting, Remote Services, Consultation, Backups, AntiVirus, Web Applications, Help Desk, Upgrades, Consultations, Data Recovery, Laptop Repair, Replacement Parts, Application Development, Cleanings, Hardware, E-Commerce, E-Mail, Maintenance, Marketing, Parts & Supplies, Servers, Training, Hosted Services, Other IT Services, Web design, website design, technical support, tech support, support, hosting, web hosting, webhosting, email hosting, e-mail hosting, web, email, e-mail, website design, webdesign, website, computer sales, business consultation, database programming, design, internet, Virginia, Central Virginia, Lynchburg, Roanoke, Virginia web design

Business highlights

Emergency services offered
20 years of experience

Services we offer

AntiVirus, Application Development, Backups, Cleanings, Computer Repair, Computer Sales, Consultations, Custom Work, Data Recovery, E-Commerce, E-Mail, Hardware, Help Desk, Hosted Services, Laptop Repair, Maintenance, Marketing, Merchant Account and Credit Card, Networking, Office Phone Systems, Parts & Supplies, Proactive Monitoring, Programming, Remote Services, Replacement Parts, Servers, Support Contracts, Training, Upgrades, VoIP Accounts, Web & E-Mail Hosting, Web Applications, Web Design

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%
Showing 1-3 of 3 reviews
Edith M.
Jul 2014
3.0
$75
1) the company is named Tech Advantage. While the phone number is okay - there is no one named Andy there. This is a service out of Alexandria, Va with local technicians. 2) When I made contact, I became a bit uncomfortable when I determined this contact wasn't as presented. I specifically told and quot;Micheleand quot; to have the tech call and talk to me before I decided what to do. I also specified that I was going to be leaving the house in about 1/2 hour. She told me she would get the tech to call immediately. That didn't happen. Instead, he called and talked to someone else in the house and made arrangements to come and pick up the computer. My husband was left with the impression that I had already approved this. I had no intentions of letting the computer leave my home since I had a great deal of financial and personal information for the organization that employed me. I would not have had the computer leave my possession but would have paid the additional cost to have the work done at my home under my supervision. As it turned out, the tech did get the bulk of the problems fixed but had to set with me to get the internet connections and virus protection set up again.
I am not sure where the work was actually performed but I think the technician took my computer to his home.
Response from Tech Advantage
"Hello, my name is Andrew (but you may certainly call me Andy if you'd like). I'm sorry for the confusion between your husband and the technician. Also, you are right, we recently changed our company name to "Tech Advantage" to better reflect the services we offer because computer repair is only a small portion of what we do. The bulk of our service contracts are in Lynchburg, Virginia but my wife and I have indeed recently relocated to Alexandria for a contract I'm on. I do remember when you called, and unfortunately, none of our Lynchburg technicians were available to call you back immediately. I would be happy to send out another technician to fix any remaining problems you might have (if any) to ensure you are satisfied. Feel free to give me a call if you'd like. -Andrew"

Harold R.
Sep 2013
5.0
Yes, I recommend this pro
$1,100
They ordered the parts to build a new computer for me, since my hard drive had crashed. Their representative came out and installedthe new computer and helped me use the new program updates.

Pat G.
Oct 2011
5.0
Yes, I recommend this pro
$150
Andrews arrived on a Saturday morning and went straight to work. Absorbed all issues and requests quickly. Efficiently finished up the list in a bit less than two hours.
He gave sane and frugal advice. And all the while he was pleasant and kind to less computer-savvy brains like ours.
We will definitely call him again with any new issues and suggest his services to anyone in need.

Licensing

State Contractor License Requirements

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FAQ

Tech Advantage is currently rated 4.3 overall out of 5.

Tech Advantage accepts the following forms of payment: CreditCard

Yes, Tech Advantage offers free project estimates.

No, Tech Advantage does not offer eco-friendly accreditations.

No, Tech Advantage does not offer a senior discount.

Yes, Tech Advantage offers emergency services.

No, Tech Advantage does not offer warranties.