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KIDD'S CLEANING & RESTORATION

General Remodeling, House Cleaning, Carpet Cleaning,

About us

Kidds Restoration is your local family owned insurance restoration services specialist. Kidds Restoration is a full-service general contractor who will manage your restoration project from start to finish with our award-winning craftsmanship. Our on-call technicians are available 24 hours and use the latest state-of-the-art technology for a quick, thorough, and guaranteed drying process. Whether you need water damage restoration, fire damage restoration, smoke removal or other restoration services Kidds Restoration is your go-to company. Kidds Restoration services the entire the surrounding areas of Lynchburg VA and Roanoke VA.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Water Damage Restoration, Fire Damage Restoration, Sewage Damage, Tree Damage, Mold Removal Remediation, General Contractor, Carpet Cleaner, Rug Cleaning, Office Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

2.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
0%
2
0%
1
80%


Rating CategoryRating out of 5
quality
2.8
value
2.7
professionalism
2.0
responsiveness
2.7
punctuality
3.1
Showing 1-5 of 5 reviews

Laura M.
04/2013
1.0
carpet cleaners, house cleaning, remodeling
  + 1 more
Not dependable. See statement above.
Description of Work: I telephoned Kidd's at least 7 times to schedule a general all over cleaning (ceiling, walls, windows carpet, drapes, etc.) after a major renovation. When I finally got someone to schedule the service, I scheduled the deep cleaning for 2 months in advance. Then on the day scheduled, no one showed up or called. I called the assigned team leader and she said: We just don't have time to fool with you. It was a big job 2100 sq ft., just cleaning, and well over $2,000. I contacted ServePro. They were professional. Brought in a team of 5 for a whole week.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


William M.
12/2012
1.0
remodeling
  + -1 more
See above - terrible.
Description of Work: We hired them to help with clean up from water damage at my mother's house. To be fair, the first crew that came in for the immediate clean up did a decent job and was professional. The crew that came in for the follow-up/detailed cleaning and restoration was terrible beyond description. They obviously had no interest in doing a professional job. They just wanted to get out as fast as possible and collect their money. They were unprofessional and basically worthless. My Mother just wanted them to get out of her house as soon as possible.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Catherine F.
08/2012
5.0
carpet cleaners
  + -1 more
Very reasonable prices. They were nice and efficent. I was pleased with them and would use them again.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail M.
01/2012
1.0
My experience with them was a NIGHTMARE: I had water damage from a second floor window that leaked through the floor to the ceiling drywall above the kitchen. There was approximately 3-4" of damaged drywall on the ceiling. Before asking for their help, I assumed that it would take a couple of hours to make this repair. Since I had homeowners insurance, Kidd's gave me an outrageous bill of $1300 to fix this simple job, and they refused to repair the window that caused the water damage. Hence, I had another contractor (not Kidd's) fix the window (he charged me $50 for the whole window repair).Kidd's made at least 12 appointments to come. Each time they showed up late, or didn't show up at all (and didn't call to cancel); causing me a lot of inconvenience. Since their bill was extremely high, I asked them to include paint touch-up in another area of the kitchen ceiling and to do a really good clean up job, so that no mess would end up on my carpet or other places from drywall dust. It took months before they actually came to do the repair. It took one hour of their time, to do the repair and paint over it. They did not do the extra paint touch-up that I asked for, nor did they clean up the site. Dry wall dust was all over the floor and counter top when they had finished and left. I refused to pay the $1300 charge that they estimated. I agreed to pay $300 for one hour of sloppy work. The manager accepted my payment for $300 and yelled at me, after I handed him the check; he yelled at me and told me never to ask for their service again. Believe me, I have no desire to return.
Description of Work: Repair 3" strip of wet drywall at the ceiling.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

Laura W.
03/2011
1.0
house cleaning, remodeling
  + 0 more
After they finished the job I called them up and explained everything they missed to the owner which at the time was a female. She told me that she didn't have the time to come back and correct the work that was missed. She was very nasty over the phone and I told her that I would only pay half. She got really angry and I told her to take me to court that I would she her there with my husband who is a lawyer. I never heard him her again.
Description of Work: I hired this company to come into my house and clean after we moved out. We had bought another home and our first one still for sale. I hired them to clean our house from top to bottom. Our house was completely empty. They didn't have to worry about anything. There original price was $150.00. They had a large crew to come in and clean a 3 bedroom, 1.5 bath house. They didn't clean the inside or drawers of any cabinets in the kitchen. The job was so simple. The house needed to be spotless for showings. I think all they did was vacuum because the hardwood and tile was still dirty. The full bath still had soap scum in the tub.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$75

    Contact information

    337 Saint Augustine St, Lynchburg, VA 24501

    http://www.kiddsservices.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    2701037459
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    House Cleaning,
    Carpet Cleaning,
    Water & Smoke Damage

    FAQ

    KIDD'S CLEANING & RESTORATION is currently rated 2 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    KIDD'S CLEANING & RESTORATION accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, KIDD'S CLEANING & RESTORATION offers free project estimates.
    No, KIDD'S CLEANING & RESTORATION does not offer eco-friendly accreditations.
    No, KIDD'S CLEANING & RESTORATION does not offer a senior discount.
    Yes, KIDD'S CLEANING & RESTORATION offers emergency services.
    Yes, KIDD'S CLEANING & RESTORATION offers warranties.
    KIDD'S CLEANING & RESTORATION offers the following services: Water Damage Restoration, Fire Damage Restoration, Sewage Damage, Tree Damage, Mold Removal Remediation, General Contractor, Carpet Cleaner, Rug Cleaning, Office Cleaning

    Contact information

    337 Saint Augustine St, Lynchburg, VA 24501

    http://www.kiddsservices.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day