"Hi Kimberly, thank you for taking the time to leave a review. I?m truly sorry to hear that you were disappointed with the outcome of the tree removal. I completed the work based on our initial agreement, and I would have appreciated the chance to address any concerns while I was on-site. As for the drywall work you mentioned, we hadn?t finalized a plan or schedule for that yet, and I always like to ensure each job is fully completed and to your satisfaction before moving on to the next. I take pride in being responsive and thorough, and I?m always open to communication to make sure expectations are aligned. If you?d like to reconnect and disc"