Founded 2011 • With Angi since July 2012
Business Highlights
Emergency Services Offered
Wears MaskAmenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
$10
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-20 of 20 reviews
Curtis W.
04/24/2017
Tom was very professional. When I got to the house 10 minutes early, he had already completed an external inspection and was ready to discuss the results. He walked me through the entire inspection and talked about his findings as we walked through the house. He also gave me some tips on other improvements I could make to the home (paving driveway, installing privacy fence, etc.) and a good time of year to have them done. Secure Home Inspections also provided a thorough report (with color pictures) within 24 hours of the inspection detailing all of the findings. Tom also performed a radon inspection. We also had a separate question unrelated to the home inspection that came up. I had to leave a message, but he called me back within 15 minutes to discuss the issue with me. I would highly recommend Secure Home Inspections to anyone who needs a home inspection.
Description of Work
We had Secure Home Inspections perform a final home inspection and a radon inspection for a new construction.
Category
home inspection, radon testing
Rachelle S.
05/28/2015
unknown
Description of Work
Having read other reviews were understood that Tom was very punctual, arrived early in fact. He was already on the roof when we got to the property, had had a chat with the current owners before they left, and was full of useful information and opinions. Tom answered all our questions, was very thorough, and a nice guy to talk to. | |The detailed report, including photographs, was great. His feedback and suggestions exactly the kind of information we were hoping for. A+
Category
home inspection
Joel P.
04/30/2015
Tom was very informative and helpful. His experience shows in his work and in his presentation. I was particularly pleased by the flexibility Tom provided of starting my Radon test ahead of time on a Saturday so I could get the results the same day as the inspection report. This was critical for my timeline. Tom's report was very thorough, and I will be using it as a checklist this summer for items to repair or contract out.
Description of Work
Home Inspection and Radon Inspection
Category
home inspection, radon testing
Catherine N.
04/23/2015
Julie B.
07/17/2014
The inspection went really good. The home is older.. about 70 years old. The electrical box is out-dated. It has the circle fuses. The seller is updating electrical box to a 100-150 amp box. The living room only has one outlet. The other rooms between 2-3 outlets. The seller is adding a extra outlet in each room. Also, where there is water, bathroom, kitchen, there is no special outlet. Could be a electrical shock risk. There is run-off water coming from the street onto one of the sides of the house. Inspector told us his suggestions on how to get the water away from the side of the house as it has a basement window there. The basement is a full, un-finished basement..lots of potential. It even has a bar, which I thought was pretty neat! Insulation in attic needs to be re-done. Only about 4 inches of insulation. Inspector recommends about 15 inches of insulation. Attic opening is very small and hard to access. Needs to be a bigger opening. Bedrooms are kind of small, atleast smaller than the bedrooms we have now at our apartment. Walls of home are wood paneling which I think is really pretty! Absolutely love the kitchen..it's cute! Bathroom is a lot bigger than the one we have now and a lot more space. We actually have cabinet space for our bath & body products along with our towels. The yard is HUGE and fenced in..Needs some landscaping done..maybe cutting down some bushes. The roof is about middle aged. Inspector suggesting replacing roof in about 5-10 years.
Description of Work
The inspector arrived early. He had went ahead and inspected the roof and chimney before my boyfriend and I had arrived. While he was inspecting, he talked to us about the things he saw. He gave us suggestions on what to do to the house if we say go to sell in about 10 years or so. He answered all of our questions.
Category
home inspection
Jarred V.
07/14/2014
By far, I'd recommend him to any potential home buyer.
Description of Work
Tom Mitchell inspected houses thoroughly and professionally by explaining every detail of how and why something within the house was in its current condition, and when needed, how to remedy the problem. He also provided a detailed inspection report afterward that is used toward up-keeping the house.
Category
home inspection
Ellen T.
04/26/2014
The inspector arrived at the home before we arrived and had already began looking at the outside areas. He was very thorough in checking out all areas of the house and explained everything to us in detail. He showed us how we're suppose to use the tank for the well water and gave us tips about saving money when filling the propane tanks and other tidbits of information. We were very pleased with his services and above all he was very professional.
Description of Work
Provider did an home inspection for a home we wanted to purchase.
Category
home inspection
Allan D.
02/04/2014
Excellent job. Quick and informative - especially impressed with follow-up service, question answering, and help over the phone concerning issues that came up with the house. After a full month in the house, I haven't noticed anything that wasn't cataloged in the report.
Description of Work
Complete home inspection with photos
Category
home inspection
Terry M.
11/21/2013
Very thorough, professional and extremely nice. Made himself completely available for any questions.
Description of Work
Home Inspection
Category
home inspection
Service Provider Response
Thank you for your input and I am very glad that you found our service of help in your home buying experience. Please feel free to call us if you ever need anything.Bryan C.
11/19/2013
unknown
Description of Work
Multiple missed major items during the home inspection. He was nice and thoughtful but there was a lot of missed things.
Category
home inspection
Service Provider Response
[member name removed] Secure Home Inspections prides itself on being your consultant for life and I sincerely apologize that your concerns hadn't been brought to our attention sooner. I take full responsibility for not having set your expectations properly and that your experience was not all that you had hoped for. As the home was only 6 years of age, with an unfinished basement, we found over 25 non-cosmetic items, 16 of which received recommendations for repair. As stated at the inspection, we are held to the standards of practice for ASHI and do not look at cosmetic areas of the home. Please follow this link to our web page which has more information regarding these standards and other F.A.Q.'s regarding Home Inspections: [removed hyperlink] A radon test was also provided, with a finding of 14.1. As this is well over the EPA guidelines, Secure Home Inspections provided you with referral information to assist in expediting the mitigation process to ensure the safety of your family in your new home. Understanding that the people we serve are our best referrals, we are very pleased that you stated in this survey that you would use our services again. Again, Secure Home Inspections strives to ensure that our customers have the best experience possible, and we hope you would give us this chance by contacting us to discuss any questions or concerns you might have. Regards, TomRobin S.
11/18/2013
It went fine. The inspection was done very quickly and they were very informative. They have a monthly maintenance recall check service that we were automatically signed up for where we receive emails from recall maintenance as to any recalls on our appliances (the inspector wrote down the serial # of the major things such water heaters and other appliances during the inspection). They also send you a monthly newsletter to let you know what and when things should be done around the home.
Description of Work
They performed an inspection on a home we later purchased.
Category
home inspection
Service Provider Response
[Removed member name] Thanks for you comments. Please feel free to give me a call if you ever have any questions as we are always looking to be of help.anne B.
11/18/2013
They were thorough and when the buyers had the property inspected, their inspector found the same results. The experience went very smoothly.
Description of Work
They performed a pre-home inspection to have our home better prepared to sell. We wanted to make sure there weren't any surprises.
Category
home inspection
Service Provider Response
[member name removed] Thanks for you comments. Please feel free to give me a call if you ever have any questions as we are always looking to be of help.Monica B.
11/18/2013
They were very professional, detailed, punctual and provided a very detailed report the next day including pictures.
Description of Work
They performed a home inspection on a home we were looking at purchasing.
Category
home inspection
Service Provider Response
(member name removed) Thanks for your comments. Please feel free to give me a call if you ever have any questions as we are always looking to be of help.Robin F.
11/18/2013
They were very thorough and very professional and they recommend quality people to remediate some issues they found. They turned the report to us in a few days. The results of the radon test were made available to us in about a week. They were accommodating with scheduling the appointment. We were present for home inspection and they answered any questions we had. We would use them again and would recommend them to others.
Description of Work
They performed a home inspection for our home to find out what was needed. They also performed a radon test.
Category
home inspection, radon testing
Service Provider Response
(member name removed) Thanks for you comments and I hope that you were able use the information for your sale of the home. Please feel free to give me a call if you ever have any questions as we are always looking to be of help.Greg R.
08/29/2013
Prompt! Courteous! Knowledgeable! He is good at what he does and a pleasant person as well.
Description of Work
Home inspection and radon test.
Category
home inspection, radon testing
Service Provider Response
Mrs. [member name removed] Thank you for your kind words. And I am glad to hear that settlement went as planned. Please feel free to give me a call if you have any questions at all.Lathrop G.
08/14/2013
Tom was prompt and very knowledgeable. He took time to answer any and all questions. Very thorough inspection.
Description of Work
Top to bottom, inside and out home inspection.
Category
home inspection
Service Provider Response
Mrs. [member name removed] Thank you. And I would hope that if you have any questions at all that you would give me a call.Andrew S.
06/22/2013
Overall an outstanding experience. I arrived two minutes after the appointment time and Tom had already been on the roof inspecting the tiles and chimney, and had inspected the outside of the house. When I showed up he already had taken pictures and gathered other documentation. Throughout the inspection Tom was professional, and patient. He took plenty of time to answer questions and explain the operation of systems, identifying non-critical items that should be addressed soon before they become bigger problems in the future. He took his time, and literally looked at every corner of the house inside and out. I floated a few remodeling ideas past Tom, and he provided general observations on the pros and cons of each, what type of subcontractor was needed, etc. His experience as an inspector and a home builder is evident after a few short minutes of conversation. The house we're purchasing is 45 years old. Obviously it has age related issues. For example, some of the cement pathways and part of the porch needs to be repaired due to the ground settling. Tom explained a couple of different options for addressing the issue. A few days later my brother, who is a commercial general contractor, came to the same conclusions and suggested similar remedies as Tom. Tom also performed a Radon test on the property. The test results were quite high. Tom called me immediately once he got the results, explained what they meant, and how they Radon levels can be controlled. He assured me not to worry too much, he's seen similar Radon levels brought down to safe levels when addresses by a qualified specialist. The home seller is using one of the contractors Tom suggested to fix the Radon levels.
Description of Work
Home inspection for buyer prior to settlement for home purchase. Radon test.
Category
home inspection
Service Provider Response
[Member name removed] Thank you for your kind words and I am glad that I could be of help in your home purchase as well as your radon testing needs. Please feel free to give me a call anytime if you have any questions at all.craig H.
06/17/2013
I do not write reviews, but I will this time. Things he did not do: · Did not check all the electrical outlets (I have found four so far with no power and one that needs replacing with what looks to have caught on fire previously. · Did not go on the roof and just said it looks fine, even though there are brackets on the roof which may leak. · Did not test heat or the air conditioning. He said that it was cold and the house and it is working. Yeah I bet it is cold, it is 60 degrees outside and the windows are open. Not only that but the air isn’t even on. Then stated he can only check either the AC or the heat since it is bad for the system. This is false. You can check both, he chose not to. He was obviously unaware of the fact that I used to install and service these exact systems. · Did not test the water pressure tank, which is bad and we have little to no pressure. · Did not mention all of the holes leading outside. · Did not test the humidifier. · Did not test the microwave, called it a “piece of furniture”. · Did not go into the attic. · Did not see a crack in the fireplace mantle or even know there was a fan in the fireplace. · Did not show me which light switches turned on which outlets. . Things he did do: · SOLD MY INFORMATION I am not making this up. I am getting emails and phone calls from other companies that are specially mentioning him as a reference. Unreal. Thomas is a conman. He takes your money and then sells your information. If he is scheduled to come out and inspect your home, cancel and find someone else. Now luckily I am a fairly handy person and wasn't too concerned. However, one of the reasons getting your future home inspected is to go back to the seller and let them know that something isn't working properly and needs fixed or a discount on the house. If you want someone to come and take a picture of your appliances, at least the ones that are not considered “furniture” , and give you a fancy report of serial numbers and then turn around and sell your information then this is your guy. If you want someone to actually inspect your home, do yourself a huge favor and look elsewhere.
Description of Work
Thomas inspected my home before we purchased.
Category
home inspection
Service Provider Response
Mr. [member name removed] I am deeply saddened that I did not set your expectations up front properly as to what a home inspection is. I would like to take a moment to address some of your questions as I read your review. As a home inspector we are performing our inspection per ASHI guidelines of which states that we are to test a representative amount of electrical outlets and windows throughout the home. If the roof is too steep the inspector is to view the roofing from the ground. Testing the heat pumps in heat only mode if cold temperatures are present is to prevent damage to the units per guidelines Checking the attic space from the attic access is appropriate if there is no floor space built and the attic is visible from that location of which it was when we both looked into the attic. I would also like to review the comment of selling your information - As stated at the time of inspection we give our customers a Free Recall Check review where we take all of the information (Model & Serial #'s) from the appliances, furnace, A/C units and send that information to RecallChek of which they send you a report stating if there are any recalls and any of these items. With RecallChek comes a Free 90 Day Warranty for the home to include the structure as well as any of the appliances that were working at the time of inspection. We also supply our customers with a Free Home Energy Report that helps you with understanding what the homes energy bills would be as well as what things could be done to help with the energy efficiencies for the home. These companies do receive your information and do call to see if you would like to extend your warranties among other things but your information does not go any further that the companies that have given you your free products. As I had stated early on I am saddened that your expectations were not properly set and exceeded for your home inspection and I would hope that if you have any questions at all about what we do that you would call and talk with us as we are your consultant for life and strive to answer any questions possible for not only you but hundreds of others.Phone
Address
PO Box 12
Luray, VA 22835
Service Categories
Other Information
Services offered
Services not offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
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