About us
There are only two things you need to know about us. First, our inspectors are cross-trained house experts skilled in finding the conditions that give you a clearer picture of the house you're buying. That includes positive attributes such as a new roof and defects like a leaking roof. The second is that we all love our jobs and take pleasure in providing high-quality service and the easiest-to-read reports in the industry.
Business highlights
Services we offer
In addition to our full house inspections, we also offer Radon testing, Chimney Inspections, termite inspections, and Infrared/Thermal Imaging.
Services we don't offer
We do not offer lead testing, asbestos testing, pool inspections, or well and septic inspections.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
- Zelle
- Venmo
- CreditCard
- 7
Assorted photos uploaded by Secure Home Inspections LLC
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 100% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
I was particularly pleased by the flexibility Tom provided of starting my Radon test ahead of time on a Saturday so I could get the results the same day as the inspection report. This was critical for my timeline.
Tom's report was very thorough, and I will be using it as a checklist this summer for items to repair or contract out.
"Thank you for your input and I am very glad that you found our service of help in your home buying experience. Please feel free to call us if you ever need anything."
"[member name removed] Secure Home Inspections prides itself on being your consultant for life and I sincerely apologize that your concerns hadn't been brought to our attention sooner. I take full responsibility for not having set your expectations properly and that your experience was not all that you had hoped for. As the home was only 6 years of age, with an unfinished basement, we found over 25 non-cosmetic items, 16 of which received recommendations for repair. As stated at the inspection, we are held to the standards of practice for ASHI and do not look at cosmetic areas of the home. Please follow this link to our web page which has more information regarding these standards and other F.A.Q.'s regarding Home Inspections: [removed hyperlink] A radon test was also provided, with a finding of 14.1. As this is well over the EPA guidelines, Secure Home Inspections provided you with referral information to assist in expediting the mitigation process to ensure the safety of your family in your new home. Understanding that the people we serve are our best referrals, we are very pleased that you stated in this survey that you would use our services again. Again, Secure Home Inspections strives to ensure that our customers have the best experience possible, and we hope you would give us this chance by contacting us to discuss any questions or concerns you might have. Regards, Tom"
"[Removed member name] Thanks for you comments. Please feel free to give me a call if you ever have any questions as we are always looking to be of help."
"(member name removed) Thanks for you comments and I hope that you were able use the information for your sale of the home. Please feel free to give me a call if you ever have any questions as we are always looking to be of help."
"[member name removed] Thanks for you comments. Please feel free to give me a call if you ever have any questions as we are always looking to be of help."
"(member name removed) Thanks for your comments. Please feel free to give me a call if you ever have any questions as we are always looking to be of help."
"Mrs. [member name removed] Thank you for your kind words. And I am glad to hear that settlement went as planned. Please feel free to give me a call if you have any questions at all."
"Mrs. [member name removed] Thank you. And I would hope that if you have any questions at all that you would give me a call."
Throughout the inspection Tom was professional, and patient. He took plenty of time to answer questions and explain the operation of systems, identifying non-critical items that should be addressed soon before they become bigger problems in the future. He took his time, and literally looked at every corner of the house inside and out. I floated a few remodeling ideas past Tom, and he provided general observations on the pros and cons of each, what type of subcontractor was needed, etc.
His experience as an inspector and a home builder is evident after a few short minutes of conversation. The house we're purchasing is 45 years old. Obviously it has age related issues. For example, some of the cement pathways and part of the porch needs to be repaired due to the ground settling. Tom explained a couple of different options for addressing the issue. A few days later my brother, who is a commercial general contractor, came to the same conclusions and suggested similar remedies as Tom.
Tom also performed a Radon test on the property. The test results were quite high. Tom called me immediately once he got the results, explained what they meant, and how they Radon levels can be controlled. He assured me not to worry too much, he's seen similar Radon levels brought down to safe levels when addresses by a qualified specialist. The home seller is using one of the contractors Tom suggested to fix the Radon levels.
"[Member name removed] Thank you for your kind words and I am glad that I could be of help in your home purchase as well as your radon testing needs. Please feel free to give me a call anytime if you have any questions at all."
Things he did not do:
·
Did not check all the electrical outlets (I have
found four so far with no power and one that needs replacing with what looks to
have caught on fire previously.
·
Did not go on the roof and just said it looks
fine, even though there are brackets on the roof which may leak.
·
Did not test heat or the air conditioning. He
said that it was cold and the house and it is working. Yeah I bet it is cold,
it is 60 degrees outside and the windows are open. Not only that but the air
isn’t even on. Then stated he can only check either the AC or the heat since it
is bad for the system. This is false. You can check both, he chose not to. He
was obviously unaware of the fact that I used to install and service these
exact systems.
·
Did not test the water pressure tank, which is
bad and we have little to no pressure.
·
Did not mention all of the holes leading
outside.
·
Did not test the humidifier.
·
Did not test the microwave, called it a “piece
of furniture”.
·
Did not go into the attic.
·
Did not see a crack in the fireplace mantle or
even know there was a fan in the fireplace.
·
Did not show me which light switches turned on
which outlets. .
Things he did do:
·
SOLD MY INFORMATION
I am not making this up. I am getting emails and phone calls from other companies
that are specially mentioning him as a reference. Unreal.
Thomas is a conman. He takes your money and then sells your
information.
If he is scheduled to come out and inspect your home, cancel
and find someone else.
Now luckily I am a fairly handy person and wasn't too
concerned. However, one of the reasons getting your future home inspected is to
go back to the seller and let them know that something isn't working properly
and needs fixed or a discount on the house.
If you want someone to come and take a picture of your appliances,
at least the ones that are not considered “furniture” , and give you a fancy
report of serial numbers and then turn around and sell your information then this is your guy.
If you want someone to actually inspect your home, do yourself a huge favor and
look elsewhere.
"Mr. [member name removed] I am deeply saddened that I did not set your expectations up front properly as to what a home inspection is. I would like to take a moment to address some of your questions as I read your review. As a home inspector we are performing our inspection per ASHI guidelines of which states that we are to test a representative amount of electrical outlets and windows throughout the home. If the roof is too steep the inspector is to view the roofing from the ground. Testing the heat pumps in heat only mode if cold temperatures are present is to prevent damage to the units per guidelines Checking the attic space from the attic access is appropriate if there is no floor space built and the attic is visible from that location of which it was when we both looked into the attic. I would also like to review the comment of selling your information - As stated at the time of inspection we give our customers a Free Recall Check review where we take all of the information (Model & Serial #'s) from the appliances, furnace, A/C units and send that information to RecallChek of which they send you a report stating if there are any recalls and any of these items. With RecallChek comes a Free 90 Day Warranty for the home to include the structure as well as any of the appliances that were working at the time of inspection. We also supply our customers with a Free Home Energy Report that helps you with understanding what the homes energy bills would be as well as what things could be done to help with the energy efficiencies for the home. These companies do receive your information and do call to see if you would like to extend your warranties among other things but your information does not go any further that the companies that have given you your free products. As I had stated early on I am saddened that your expectations were not properly set and exceeded for your home inspection and I would hope that if you have any questions at all about what we do that you would call and talk with us as we are your consultant for life and strive to answer any questions possible for not only you but hundreds of others."
Licensing
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
11907 Carters Hill Dr, 7371 Atlas Walk Way, Gainesville, VA 20155
Service Hours
| Sunday: | Open All Day |
| Monday: | Open All Day |
| Tuesday: | Open All Day |
| Wednesday: | Open All Day |
| Thursday: | Open All Day |
| Friday: | Open All Day |
| Saturday: | Open All Day |
Get our Angi-powered app
