Nice Heating & Air
About us
Fast & friendly service to keep your home NICE and cozy —whether you need furnace maintenance, a gas fireplace installation, or a simple heating repair, the team at NICE is here to help. Saturday Appointments Available! Satisfaction Guaranteed! BUY NOW PAY NEXT FALL 12 months, with no payments or interest financing available. Save $100.00 on any Heating repair and $625.00 on a heating & ac replacement.
Business highlights
Services we offer
Air Cleaners & Purifiers, Energy Efficiency Upgrades, Fireplace Repair, Furnace Maintenance, Furnace Repair, Gas Fireplace Cleaning, Gas Fireplace Install, Gas Fireplace Repair, Gas Fireplace Safety Checks, Gas Fireplace cleaning, Gas Log Inspections, HVAC repair, Heat Maintenance, Heat Pump Repairs, Heat Pump Replacements, Heating Repair, Home Maintenance Plans, Indoor Air Quality, Insulation Install, Routine Maintenance, Service Agreements, Tankless Hot Water Heater, Traditional Hot Water Heaters, UV Lights, Water Softners, Whole Home Humidifiers
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 5% | ||
| 3% | ||
| 3% |
I had another company come in for a second opinion and they advised that no replacement was needed and that the heating system is now working fine.
"Sorry you didnt get the messages, You have an 11 year old unit that has severe rust and according to the notes the technician was giving options and advising what to expect at this age and condition. Im sorry you feel this is "shady". If you feel we have wronged you in any way please contact us for a full refund if you believe its fair."
"Sorry we didnt show the value of our service. Contact us anytime for a FULL REFUND if you are not satisfied."
I signed up for the Maintenance plan that includes the plumbing, fireplace, and HVAC. The workman (Kenneth) who can out for my plumbing annual service was very knowledgeable and provided me with great information about my system. I was provided a quote on a new water heater and for my own "peace of mind", I decided to replace my old heater. The installation took a little longer than I expected but overall, everything worked out. I appreciate that he took the time to explain my system and answered any questions I had along the way. I would recommend the maintenance plan.
There were some initial communications issues in coming up with a date for the install. I provided the three dates as options and received an email indicating that I had been scheduled - but no date was listed. I responded to the email, but eventually ended up calling to confirm the date. I received several reminders as the date and hour approached. The install went smoothly and the tech did a good job of cleaning up the area where he worked.
"We are so sorry you didnt have a great experience. Please contact us and we will make it right for you! We ensure your 100% satisfaction and look forward to speaking with you. We will take care of you."
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This was a big deal purchase and it was fine. They came out and did what I needed. They came out a couple of days after I ordered the deal. They were pretty quick to respond. This was the first time I used them. One technician came out to help me. He was wearing professional clothing. Everything was pretty much spot on. In this area I think the price is pretty competitive, but I was also paying for a special so I think they were gaining more business. It would have been more if it wasn't for the special. The cleaning, I thought the guy did phenomenal. He took the entire fireplace apart, cleaned everything and put it back together. The service was the only reason I would give it a B because when he serviced the fireplace he never actually modified the coupling which is the whole reason why the fireplace did not turn back on and the main reason I had them come out. After cleaning it, it was fine, but a few weeks later it did not turn back on and I had to do all the service myself. Otherwise it would be a perfect A. They were a nice company.
"Thank you Mr [Member Name Removed]!"
Licensing
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