Founded 1996 • With Angi since July 2008
We Specialize in garage Doors and Openers Sales and Repair. We Provide Professional Residential/Commercial installation in the DMV Area. Mr Doors Inc is a family owned and operated business for nearly 20 years and offer start-to-finish solutions for every project. DBA - Best Garage Doors Inc.
Business Highlights
Emergency Services OfferedVerified Reviews
Showing 1-25 of 105 reviews
RANDY B.
02/21/2020
victor O.
09/19/2019
Matthew G.
06/07/2019
Todd M.
10/25/2017
They were responsive. The owner came out on a Sunday morning and performed the spring replacement. Our car was trapped in the garage, so his willingness to come was greatly appreciated. He was quick and courteous. I would use his company if there is a repair need in the future.
Description of Work
Spring on our garage door broke and needed replacing.
Category
garage doors
Service Provider Response
Thank you for use our company my pleasure fix your garage door thank youJohn H.
10/24/2017
Mr. Doors was great, sent someone out right away, was very knowledgeable, also installed new rubber rollers and made sure everything was running smoothly, answered all my questions and was very reasonable.
Description of Work
Springs replaced on two-car garage door.
Category
garage doors
Service Provider Response
Thank you for use our company my pleasure fix your garage door thankBrian P.
09/16/2017
Carlos was awesome! He showed up when he said he would. He explained what he was doing when providing maintenance to my garage door. And he also provided what future update/repairs i'll need to make to the door. Pricing was fair and i'll definitely recommend Carlos and Mr. Doors to friends and neighbors!!
Description of Work
Garage Door maintenance.
Category
garage doors
Service Provider Response
Thank you for use our company my pleasure fix your garage door thank youGail W.
08/23/2017
I AM THRILLED! I'm not kidding, it's not like me to gush about contractors, but Michael and Daniel (yes, the names of angels!) were darling. They showed up on time, got everything done in 55 minutes, did a super professional job of wiring and installation, took away all the old unit trash- and explained everything to me along the way. And the price was great! I only wish these guys did granite and tile. They were wonderful.
Description of Work
My townhouse garage door was old, but it worked perfectly. Except- it kept opening up by itself- or possibly because a neighbor had the same code. Nothing I did could fix it. Two different contractors tried to "refresh" it with a 21-point maintenance call and reprogramming the codes - and it still opened by itself. So I hired Mr. Door to replace the unit with an Angie's list special that included a new, more powerful 1/2 HP Liftmaster, 2 new remotes, electronic sensors, exterior coded keypad and interior pad. All for only $349! Why did I wait so long?
Category
garage doors
Service Provider Response
Thank you for use our company my pleasure fix your garage door thank youJohn C.
06/27/2017
One of my garage door’s tension springs broke. Searching Angie’s List for a repair I found highly rated Mr. Doors. From the posted comments I sensed that this was a firm that emphasized “repair”, in contrast to other firms who seemed to emphasize door replacement rather than repairs. While I would have considered a new door, if absolutely needed, it would have taken many days or perhaps weeks to order and install a new door; and I needed a working garage door immediately. Picking Mr. Doors was a good decision on my part; one of the best I have made recently. I can be a tough critic but the service I received from Mr. Doors I would rate as Outstanding! at a very modest price. About 4PM I called the firm, told the person what the problem was and asked him what it might cost. Carlos, who took the call, told me he would be at my house in about an hour, and it would cost about $275 which I considered a very modest price. He showed up on time and working under difficult conditions (my garage was a crowded mess) quickly went about replacing the springs and adjusting the tensions. I have always enjoyed watching professionals work when they really know and understand what they are doing; and it was a real pleasure watching Carlos. Besides his technical proficiencies he was also one of the friendliest most pleasant persons I have encountered in a long time. I unequivocally recommend Mr. Doors. Before I sell my house in a few years it will likely need a new garage door (current one is wood and 38 years old). Mr. Doors will get my business.
Description of Work
A broken tension spring needed to be replaced quickly.
Category
garage doors, doors
Service Provider Response
Thank you for use our company my pleasure fix your garage door thank you Carlos sarmiento mr doorsAvo R.
05/30/2017
Excellent. I made the appointment one day ahead, he showed up on a Saturday, 5 minutes early, was professional, knowledgeable, pleasant and very reliable. I'd use him again in a heartbeat and when my garage door system wears out, I will use him again--no question. Btw, I never seem to take the time to review service providers as I should, but I made a point to review this one...he was that good.
Description of Work
Garage Door was not functioning properly. It is an old garage door and I was totally prepared to replace the whole system. The representative turned out to be the owner He arrived 5 minutes early, adjusted my spring, tightened the belt and tuned up the whole system and said, you don't need a new system--yours is in good shape. For the very reasonable price he took care of everything and gave me a 1 year guarantee. I couldn't have been more please and he couldn't have been more helpful, knowledgeable and pleasant. Very pleased.
Category
garage doors
Service Provider Response
Thank you so much for using Mr DoorsMichael R.
04/08/2017
Upon purchasing the deal at 10AM Saturday morning, 8 April, I received a call from the owner, Carlos, who told me that he had a repairmen, Hernan, in my area and he could be at my home at 1PM-2PM. Hernan, arrived at 1PM on the dot and did a superb job in preparing the broken tension spring and replacing at 10 roller wheels! He was very personable and answered all of my inquisitive questions very pleasantly and professionally! I most highly recommend the services of Mr. Doors Inc. for any of your garage door repair needs!!! The value of the deal I received $450 with a 1 year warranty! The deal offer I purchased was only $225.00
Description of Work
At the end of the day on Friday, 07 April 2017, my double garage door lift opener tension spring broke with the door closed and my car was then stuck inside the garage. I began making calls and got several quotes over the phone. Then it occurred to me to use Angie's List! I reviewed several deal offers and found Mr. Doors, Inc. had a superb offer! Rather than buying the offer on Friday evening, I waited until Mr. Doors was open on Saturday morning so I could call them and . ask a question. Getting my answer, I bought the offer and selected 3 calendar dates - at the beginning of the day on the following Monday, the end of the day on the same Monday, and on Tuesday morning.
Category
garage doors
Service Provider Response
Thank you for use Mr. doors inc we happy to help youStephanie P.
04/02/2017
Brian H.
02/13/2017
Carlos and his team were awesome. Several other companies told me they didn't service metal roll-ups and I was starting to panic, but Carlos showed up that afternoon and straightened the door and enabled manual operation. His team returned two days later to fix the physical door (required some welding as well as straightening the metal itself), the motor, and perform maintenance on the whole system (not sure when this was last done, but it was before we bought the house a year ago). They were prompt, fair, and very easy to deal with. I'll definitely be a repeat customer!
Description of Work
I live in the District and own a metal roll-up garage door. I came home from work to find that the door had caught on something while closing - it was jammed, crooked, and half open, with one side of the door significantly higher than the other. The door needed to be straightened (though I didn't know that was possible at the time) and the motor needed to be repaired.
Category
garage doors
Service Provider Response
Thank you for the opportunity to provide our best service thank youMark P.
07/26/2016
Very good customer service. Carlos said that they would respond to my house within the hour and they did just that. Quickly replaced the broken tension bar and replaced my outdated garage door opener with an updated version. No sales pressure to do any unnecessary work . I was very pleased with the associate, Amarr .
Description of Work
Replace tennis bar and replace garage door opener
Category
garage doors
Service Provider Response
Thank you for the review ! I am glad to hear you were very satisfied !Claudette B.
08/21/2015
Vergel S.
05/09/2015
Carlos was quick to respond to my request for an estimate by coming over to my house within 3 hrs of my phone call. I am in the process of selling my home and he gave a great quote on replacing my single car garage door for a 3 level townhome. Very honest and knew what I wanted without offering extra services. After getting a few more quotes from other reputable companies I couldnt pass up his quote. I contact him a few days later and scheduled to have my garage door installed the very next week. I was not home during the initial installation (left original garage door unlocked for him to access garage and work with my consent) but I came home in time to see him finishing up. I was extremely satisfied with the final product and cleaned up well after himself.
Description of Work
Replaced old wooden single car garage door with new railings and non-insulated almond garage door with window.
Category
garage doors
Service Provider Response
Our team here at Mr.Doors is thrilled to hear such great feedback! We are proud to have satisfied you!Beth M.
03/07/2015
I was scheduled for Friday, March 6th 7am - 9am window however due to snow they rescheduled (after I had to call Home Depot 3 times but that's another story). They told me that they'd be there between 11am - 3pm on a Saturday. I provided them my phone number and asked to be called before they come as I had things to do away from home. Happened to be 30 miles away when they called at 10am to say they were at the house, luckily I'd prepared for this and left the garage door unlocked (though door to home locked). Explained we were away, he was early and if he could start work and we'd finish our errand and return. He called while we were in route (an hour later) and I asked if he could wait 10 minutes as we were almost home. He did and had done everything wonderfully - even lubricated the noisy door. Programed all the remotes and even the second door opener (2 doors, 2 openers). He was professional and didn't interfere with my Saturday. If I have any problems, I wont hesitate to contact them for any future issues with my garage doors!
Description of Work
Purchased garage door opener from Home Depot and they contracted with this company to install.
Category
garage doors
Service Provider Response
Awesome feedback ! Thank you and we look forward to hearing from you again !Jean-Louis K.
02/16/2015
We purchased the Chamberlain Whisper Drive garage door opener at Home Depot and Mr. Doors, Inc. was recommended. While the company was prompt, responsive, and nice, their installation was poorly done. Not long after it was installed, the door was no longer quiet (the Whisper Drive). We called Mr. Doors Inc. to inquire, and was told that we would be charged for another site visit. Both our next door neighbors have the exact same garage door opener and do not have the problems that we have with noise.
Description of Work
Install garage door opener
Category
garage doors
DEBI J.
01/15/2015
I called the company and the answered right away. I explained the problem and that I had used their company in the past with good results. They sent out a technician in a couple of hours!! I was very pleased!! He explained the whole process, including how the different springs are marked, to prove to my husband that it was the other spring that broke, not the one they replaced a couple of months ago.
Description of Work
A technician replaced a broken spring for the garage door.
Category
garage doors
SHARON G.
10/28/2014
He arrived on time. He worked fast but he was methodical and extremely safe. He didn't mind me standing there and watching, in fact, he took the time to explain each step as he worked. He diagnosed the problems extremely quickly and again safely. He didn't try to over-sell me on anything. He just fixed my problem and got me off to work. He gave me several recommendations for the future and I will definitely follow-up with him and get the new work done soon. This guy is all about giving you quality service for a very reasonable price.
Description of Work
Garage door was jammed and would not close or open. Called for service on Monday afternoon and service was provided at 7am Tuesday morning. I received top quality, professional and pleasant service. Carlos went the extra mile to help me and educate me. He obviously cares about customer service, reviews, word of mouth patronage, and just doing a quality job.
Category
garage doors
JENNIFER K.
09/27/2014
Highly recommend Carlos and Mr. Garage Door. Our old garage door spring broke on a Saturday morning...and after a previous repair, we knew it's days were numbered. We called Carlos that morning, and he was out by lunchtime to assess our situation (on the weekend!). Unsurprisingly, he recommended a new door. His quote was very reasonable, and he assured us that he could install the new door on the following Monday. That Monday the crew arrived on time and worked quickly to install our new, beautiful door. We were very satisfied with the price and service.
Description of Work
Installed new garage door and wireless keypad
Category
garage doors, doors
Kathleen M.
07/30/2014
Craig Z.
05/27/2014
Al C.
04/22/2014
They replaced cables and rollers, got the door back on track and working (automatic opener involved as well) like new. The service could not have been more responsive. The work was fast and very good! The price was more than reasonable, considering the speed and high quality of the work. And, I've had no problems since the door was fixed and updated. I would highly recommend MR. Garage Door, Inc. to repair or maintain a garage door.
Description of Work
MR. Garage Door, Inc. responded to my early morning call and fixed my badly off-the-track garage door by Noon. High-quality work done by a very professional crew!
Category
garage doors
Hilmon W.
04/12/2014
Carlos came in 24 hours (on time) and evaluated the situation. He was able to get the doors working in about 10 minutes. He made a few suggestions for spring and pulley replacement. Gave a very fair price. Scheduled the repairs to meet my schedule. His mechanic came as promised. No mess, no fuss. Exceptional work. This one referral was worth my Angie's List subscription.
Description of Work
I have 3 garage doors. 2 of the openers did not open the doors. 1 opener had not worked in 5 years. The other recently stopped working.
Category
garage doors
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Offers Coupon
Licensing
Licensed
- Trade License Number
- 410518000323
- Trade License Locale
- District of columbia
- Trade License Authority
- Mr doors inc
- Trade License Expiration
- 11/30/2019
Bonded
Insured
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