Foster Remodeling Solutions, Inc.
About us
Foster Remodeling Solutions, Inc. was founded in 1983 by David Foster and has earned a reputation for quality remodeling with thousands of satisfied customers. We have served the Northern Virginia area for over 30 years. We believe that our proven result-oriented process is what keeps our clients coming back to us time and time again. We know that the best way to ensure a successful end result is to carefully plan a detailed path from the very first consultation.
Business highlights
Services we offer
Additions, Basements, Bathroom Remodeling, Design-Build, Electrical Services., Exterior Living, Home Offices, In-Law Suites, Interior Design, Kitchen Remodeling, Living Spaces, Remodeling Services, Screened Porches, Sunrooms, Whole Home Remodels
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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83% | ||
13% | ||
3% | ||
0% | ||
0% |
"Thank you for your kind review & sharing your experiences with Foster! We have enjoyed working with you on your multiple projects! We truly appreciate your business, -Foster Remodeling Solutions"
We were very impressed with their project management and professionalism. They had solid metrics on performance and finishing on time (and on budget). Their design person was talented and professional. Overall we did not use them because the price was out of our range. We ended up going with someone else who went way over time and over budget which caused us a lot of headaches (and about as much money as we could have paid to Foster's).
If you want to do a renovation without headaches, and don't mind paying for the professionalism, go with Fosters.
"I am sorry to hear that you went with another company for your remodeling job and that the project schedule and budget was way over your expectations. At Foster Remodeling Solutions, we pride ourselves on finishing our jobs on time (often times early!) and on budget. We hope that you will consider us in the future."
"[member name removed], Thank you for reviewing our company. I am sorry that you found our response time slow, anytime that there is a change in staff there can be a bit of a rough patch. We would be delighted if you would give Foster Remodeling Solutions another chance at earning your business again. As a long time past client we would hate to see you go to another company. Thank you!"
"Thank you for the kind review! We hope that you will call Foster Remodeling Solutions in the future for your remodeling needs."
Following a complete demolition of the area, we brought in a waterproofing service (see separate review) to install below-the-floor drains and a sump pump, as well as an egress window. When that was done, the lead carpenter from Foster, Brian, came and spent much of the next several weeks framing out the basement and overseeing the other work, which involved a significant amount of plumbing -- including breaking through the foundation floor to install a drain for the new powder room -- a complete electrical rewiring, moving some gas pipes and HVAC ducts, framing out the windows, redoing stair stringers, and installation of drywall, ceiling, carpet and tile, as well as a new laundry tub and all fixtures in the powder room. Brian always let us know where he was in the project and what he planned to do next, and made some great suggestions for doing things a little differently in some spots. He had a strong attention to detail and had some work redone when it fell short of his standard. Ultimately, the job took a little longer than expected (don't they always), running from roughly late November through mid-February, with some additional fixes done in April.
We ended up spending a little more than we had planned but had the peace of mind of knowing that there was a whole team working on our project, not just one or two overstretched contractors. This was important when we ran into some issues with the Arlington County inspectors. The Foster team patiently worked with the inspectors, in the process saving us several thousand dollars in unnecessary add-ons to the project. And, impressively, the owner of the company, David Foster, came out with Chris at the end of the job to do a walk-through and to ask us how the project went. This was not just a check-the-box walk-through. They really sat down with us, listened to the one remaining issue we had (involving a door), and addressed it. They also gave us some informal advice on other projects that we are considering, and later provided an estimate for a smaller remodeling job we are considering. We would have no hesitation in working with Foster on our next home project.
"Thank you for your glowing review! We enjoyed working with you and hope to hear from you again on any other remodeling projects that you have."
"Thank you for your review. While we understand that Foster Remodeling Solutions is not the right company for every homeowner, we stand behind our work 100% and pride ourselves on doing the best quality work with the best materials and trained, skilled employees. We do feel that it is necessary to point out to all Angie's List readers that we do not have a $40,000 minimum for our jobs, this is simply not true. Please contact Foster Remodeling Solutions directly for our pricing information for your remodeling project and to learn about our worry free process."
"Thank you for your kind review!"
I specifically asked if they could do it on 27 May (Memorial Day). The person who took my call confirmed 27 May.
I even moved the time they gave me because I had another remodeling company coming by around the same time.
I wasted a half day waiting for these people and they never showed.
Poor professionalism and just plain lack of attention to detail.
If anyone does business with them, ask them to read back the date, time, and service back to you. You will want to ensure they get it right or you will waste valuable time.
"We would like to state that Mr. [member name removed] was not stood up. We sent him a confirmation e-mail on the 16th (we send a standar email to all of our clients prior to the appointment). Mr. [member name removed] was aware his appointment was on the 29th when he replied to our e-mail on the 28th at 8:12 am . Copied emails below: From Foster Remodeling: Sent: Thu, May 16, 2013 9:28 am Subject: FW: Foster Remodeling Solutions - Design Consultation Confirmation Richard Dealuter 9005 Armendown Dr Springfield, VA 22152 Dear [member name removed], Thank you for contacting Foster Remodeling Solutions, Inc. to discuss your remodeling project. Suzanne Glatz is looking forward to meeting with you on 05/29/2013 at 02:30 pm. ..... From Mr. [member name removed]: From: [member information removed] Sent: Tuesday, May 28, 2013 8:12 AM To: Edna Ribeiro Subject: Re: Foster Remodeling Solutions - Design Consultation Confirmation Please cancel this request. Edna, I asked for the 27th. Yesterday. This is part my fault for not checking this email. I remember specifically asking for Monday, 27 May, Memorial Day. I've gone with another company. VR RSD We have replied to Mr. [member name removed] that we do honor Memorial Day holiday to all of our staff to include the Designers. Unfortunately nobody would be available on that day. We believe he might have been confused with another company. Thanks for reading our response."
"Thank you for your review!"
We had some problems contacting the sales person. We later learned that the salesperson was let go without our knowledge. Foster was apologetic about the miscommunication. They scheduled a pre-construction meeting with two staff and the lead carpenter. Final details were worked out, including logistics during the work period. Foster was very thorough in explaining how the work would proceed. There was a slight delay in the start time but we were told well in advance.
The work was done very professionally. There was constant communication with the carpenter. There were a few minor changes needed due to previously unknown conditions. The work was done on time and on budget. We paid a little more than we might have with other contractors but we think it was worth it. We are very pleased with the new kitchen. There were a couple of minor problems that were discussed with the company owner when he visited a few weeks after the work was completed. Those problems were recently fixed. We would recommend Foster to others and we would use them again for other remodeling work.
We initially worked with Sarah, one of the design consultants, to ensure we got exactly what we wanted in our new kitchen (e.g. new cabinets, countertop, fixtures, lighting, backsplash, sink, etc). Sarah was very thoughtful and attentive in listening to our initial requirements as well as our ideal ?wish list? for our kitchen and provided us with some outstanding ideas vis-à-vis pulling together different kitchen design elements. Her ability to take our ?wish list? and translate that to the kitchen we had always wanted was spot-on. Sarah also provided us with detailed list of tasks, a schedule, and a detailed cost proposal for our kitchen remodel and discussed the pros and cons of different elements of our preliminary design.
Prior to the start of the project we met with Greg, our project manger, and Jack, our lead carpenter, to address any potential issues that might arise as well as the overall schedule. Foster estimated six weeks to complete the kitchen remodel. We had worked with a number of contractors in the past, but Foster Remodeling?s attention to detail and outstanding workmanship made the entire process run very smoothly. From the start of kitchen demolition to the finished kitchen took six weeks -- on schedule and as promised!
Jack, the lead carpenter who was on site on a daily basis, provided us with a variety of creative ideas and workable solutions when a couple problems were encountered after the old kitchen soffit was torn down. Jack was excellent in keeping us updated on status and what was going to be happening over the next couple of days. While I have had a number of craftsman work for me over the years in several homes I have owned, Jack is simply outstanding in his trade and the finished work shows the master craftsman he is.
Shortly after the project was competed, Foster Remodeling?s owner, Dave Foster, came to our home to walk through our finished kitchen and get feedback on the overall project. Few other contractors take the time to do this and it was a pleasure discussing our experience with him.
Did I say we are happy with our kitchen? :)
This was a great experience for us.
For our next remodeling project we'll go to Foster. No need to look anywhere else.
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