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About us
Diana's Cleaning Services is a family owned business located in Woodbridge, Virginia servicing all of Northern Virginia, Maryland and Washington, D.C. If you are looking for maid service in Northern Virginia, call us for residential or commercial cleaning. “Our mission is to provide a positive experience by connecting to our clients’ hearts through their homes. We believe in providing honest, affordable, reliable, and efficient services through referral. Diana's Cleaning Services, we understand the needs of our clients, which is the main reason we provide them with trusted and reasoned housekeepers to clean their homes. We pledge a 100% satisfaction to our clients with the referral service. We guarantee our work! if you notice anything left undone we will gladly send another team back at no additional charge. Our helpers will stay as long as it takes to make you happy at no additional charge. All we ask is that you give us a heads up within 48 hours of your cleaning. We love hearing from all our clients. We provide friendly customer service for our clients. Call us during business hours, which are from 7am to 7pm, Monday to Friday to get an estimate over the phone or on-site estimate. We charge $35 per hour per house cleaner. We work in groups of 3.
Business highlights
Emergency services offered
11 years of experience
Services we offer
House cleaning.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.631 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 6% | ||
| 0% | ||
| 10% | ||
| 0% |
Showing 1-25 of 31 reviews
Harvey P.
Nov 2018
Very thorough, reliable, flexible, and trustworthy. I've had other cleaning services and I would recommend them. Rates are very reasonable.
Maritza C.
Nov 2018
It was a very good service. We trust her for around five months not. She is very diligent in her works. She is very open to any suggestions. She is very friendly. She informs if she could come or not. She is very responsive. I would recommend her to anyone.
Sarah H.
Oct 2018
Diana cleans our house twice-monthly. She and her team are hard working and do a good job cleaning. She is very flexible on days or service and always notifies you a day prior to her coming to clean.
Patricia N.
Oct 2018
She is very good, very pleasant person, very efficient and she just have a nice personality.
Dawn D.
Oct 2018
The service was excellent, they clean from top to bottom and they come once a month.
Christian R.
Oct 2018
Diana is very prompt and dependable and she did a very thorough job cleaning our new home. I will definitely keep using her.
Suzanne W.
Oct 2018
I love that my house gets cleaned all at once. They are very efficient and their team is very nice. They do a very nice job!
Helena B.
Oct 2018
Everything was so clean and spotless. I was so excited when I came back home. It was excellent. They did a great job.
Collette W.
Oct 2018
They do a wonderful job. They are very reliable. They do exactly what you expect. They went above and beyond, even cleaning the interior of my windows. They are reasonably priced.
Kostandina G.
May 2018
They did a great job!
Eric A.
Feb 2018
Good but not cheap
Nancy S.
Nov 2017
Very well! Diana and her two assistants arrived early and went right to work. They cleaned, vacuumed, and dusted the house. Although my house is not big I work full-time and never have the time to clean it properly. Diana's cleaning service took care of that! They were all professional and pleasant as well. I have a few other options I'm considering but I'm definitely giving serious thought to this service.
Barbara M.
Oct 2017
This was more than basic housecleaning. Everything in the house was either dusted, vacuumed, or mopped. Diana checked with me about what products she could use on my hardwood floors and tile floors, which I really appreciated. A crew of 3 showed up and did a fantastic job - even went a bit over the time allotted, with no additional charge. Unfortunately, their regular rate is a little too expensive for me to continue with them on a regular basis. The house was spotless when they left. I definitely recommend them.
Kyle B.
Sep 2017
Excellent service. Better than we expected. We are really happy! The team showed up on time, did a great job -- cleaned the entire house in less than 6 hours!
Laura T.
Sep 2017
I purchased the Angie's List deal for 4 hours of housecleaning. Diana contacted me promptly and said there would be 3 cleaners for 1 hour and 20 min to equal the 4 hours. I could purchase additional hours if they were not finished in that time. My usual cleaner can clean my entire house in 4 hours by herself These 3 cleaners only finished the top level of my house in that time. I think they were purposefully going slow so that I would purchase additional time (which I did not). They were also almost an hour late, although they did contact me to let me know. The top level of my house was cleaned to my satisfaction but I would not use again because I felt like they were trying to take advantage of the "deal" I purchased.
Janet S.
Aug 2017
I would give an A but there were some spider webs that were missed. I must admit, the house really needed cleaning and they worked very hard. Missing a couple spider webs wasn't a big deal. Great job in the shower! Sparkling clean.
Valerie R.
Jul 2017
It didn't go at all. Very disappointing.
Mr S.
Jul 2017
They worked hard but they did not do it in the order that I needed the job to be completed. I had some shades in the bathroom and somehow they managed to tug at it the wrong way and it ripped. I would of had to replace the shades anyways but I didn't want to replace it right at that time. I have mixed feelings on the service. The price was great and they worked hard it was just wasn't an excellent service.
Sheree M.
Jul 2017
As expected. Will hire again.
SUE S.
Jul 2017
Excellent. Three ladies worked for 4 hours deep cleaning two floors of my house.
Heidi G.
Jul 2017
Execellent
Susan K.
Jun 2017
They said they would arrive at 8am only to call and change the time to 10am. At almost 10 I received another call saying that they got a flat tire and would not be coming at all that day. I had to go out of my way to accommodate them the following day. Only one person spoke English which made giving directions difficult. They did a very poor job of cleaning. I found one of the team spraying her dust rag on top of my heirloom hand embroidered table scarf from my great aunt from the 1915 era. I asked them to change the sheets on one bed, which I had set out for them. But instead of changing the pillowcases they placed the fresh pillowcases right over the old cases. I've never heard of anyone doing that before. They cleaned the toilet nicely but the toilet brush cover was left full of dust. Even the top surface of my bathroom scale was dusty as well as the exposed flat surfaces in my walk-in closet. Everything was moved and left out of place. I would not have them in my house again. Did I mention the water on the bottom of the soap dish? There is still more but I'm running out of space.
Kathy R.
Jun 2017
This was my first time working with Diana and her team. They did an awesome job cleaning up a vacant property and getting it ready for new tenants. After they were done cleaning I hired them again to come back at the end of the week and clean the carpets. Not only did they do that, but Diana cleaned her way out of the house, paying attention to any areas where the carpet cleaner might have been.
Kiran M.
Jun 2017
They took over a month to get back to me. Cleaners showed up late with no call. They refused to take off their shoes in our home. Told me to pick up my daughters toys in the playroom because they don't "organize" when all that had to be done was put them in a toy box and every other cleaner does this. Didn't clean the basement floor even though I purchased 8 hours of cleaning and they left in 5. Were on the phone talking loudly the entire time. Very disappointed.
Response from Diana's Cleaning Service
"We apologize for the misunderstanding. The Angie's List offer is for 8 hours of labor per cleaner. With 2 cleaners present for 5 hours, 10 total hours of labor were provided (at no additional cost). The addition of the basement unfortunately took us far out of the terms of the contract and would only have been possible with compensation for the additional time. We appreciate your feedback and will ensure that the terms of the offer are further iterated to avoid future confusion. Please contact us directly at, dianaandino2277[at]yahoo.com, we would be be delighted to work with you to provide a service that meets your needs."
Dee I.
Jun 2017
Great! Everything was spotless even hard to clean wooden plantation blinds.
Licensing
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FAQ
Diana's Cleaning Service is currently rated 4.6 overall out of 5.
Diana's Cleaning Service accepts the following forms of payment: CreditCard
Yes, Diana's Cleaning Service offers free project estimates.
No, Diana's Cleaning Service does not offer eco-friendly accreditations.
No, Diana's Cleaning Service does not offer a senior discount.
Yes, Diana's Cleaning Service offers emergency services.
No, Diana's Cleaning Service does not offer warranties.