Building Knowledge: Prof. Inspection Services

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Excellent experience. Benjamin is very competent and professional. Scheduled the inspection on his website a week in advance, received confirmation and reminder emails. He arrived promptly and explained the entire process, showing me an example of what the report would look like. I accompanied him on the inspection. I recommend doing this, if possible, because you can ask him to explain problems and he'll provide lots of suggestions. He sent the report the same night, which included prioritized issues, suggestions, and photos. Overall, a great experience. A nice guy with plenty of integrity - highly recommended.

Benjamin Meredith is the business owner. Very young-looking 41-year-old married father of two boys. Turns out he and I had met volunteering as soccer coaches. Highly intelligent, EMU alum, originally from PA.

Called him via a referral. Answered phone promptly, listened and referred me to his website to schedule an inspection.

Website (www.buildknow.com) was as user-friendly as any I see. Scheduled appointment in very few clicks. Confirmation, contract and appointment reminders arrived promptly in my e-mail.

Arrived on time as scheduled. Brief, friendly discussion. Showed me sample report for what to expect, then he went to work with me following. Very patient with my questions. Seems extremely knowledgeable, driven by the latest "building science." Went everywhere together, educating me on quick fixes vs. long-term solutions. Afterward, presented digital photos on his laptop and explained recommendations by priority, A, B or C. Promised full report by that evening, and delivered. Knew our realtor, whom I contacted next morning; realtor made immediate referral for priority-A matters, so meeting with contractor about that today.

Couldn't be happier. Anticipate scheduling Benjamin Meredith of Building Knowledge for both radon testing and energy audit. All business-customer experiences should be this satisfying.