COLONIAL PEST CONTROL SVC

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They were very professional. Went above and beyond to find all the ants. Just thought it was a tad expensive for the service.

Last night, I found carpenter ant damage in my house (Tenleytown,DC). I
called his company because of its stellar reviews on Angie's list. Mr.
Langis called me back ten minutes later and said he could come give me an
estimate later in the day. He showed up on time, looked at the problem and
Informed me that what I thought was carpenter ant damage was just the
caulk on the baseboard moulding pulling away from the wall (due to the
earthquake a while back). Phew!
Since he had made the trip, he offered
to quickly inspect the house for termites. He did an extremely thorough
investigation in the basement and found no evidence of termites. Also
inspected my kitchen (where I've previously had problems with tiny ants).
As for the cost of the visit, he didn't charge me a dime! (I offered to pay him
for his time, but he refused and said it was a free service.
Mr. Langis has been in the pest control business for many
years and is obviously really, really good at it.
I'm definitely going to use his company in the future.

Excellent service.

He was nice and seemed really good. He did one service and did a follow up. I called again for more treatment and he told me he would call back and I never heard from him again.

I had ants that kept coming back and back and back. I've used so many large companies that couldn't get rid of them. He came once and resolved the problem. He returned a second time at no charge to check to make sure there was no longer an issue. He got rid of them entirely and I've not seen them since.

They did a good job.

We are on a maintenance service with them. They are usually good. They are punctual and come when they say they will come.

I had tried to rid the house to no avail of these masses of tiny black bugs in front of all my windows . Jim from Colonial treated the house inside and treated the perimeter and base of our home outside.The springtails disappeared and have not (yet) reappeared. The ants have reappeared recently but Colonial gives a guarantee/warrantee of 1 year for carpenter ants. Jim had given me his cell phone, remembered the service, and will return when the weather warms up. They are honoring the warrantee. Jim really knows his job and clearly enjoys sharing his knowledge of insects and he works hard. He climbed trees, climbed onto the roof, went into the shrubs, scouted the perimeter of the house -- for both types of insects. He was courteous and on time. I would recommend them. They did a great job, took pride in their work and customer service, and were competitively priced.

They were excellent. When the person came out to do the treatment, he gave me tips on what to look out for in the future. Ours is quite an old house, and he said that if I saw a swarm of termites outside our home or if there was additional degradation of the baseboards, I should let them know. He said that that would mean they might need to come back out, or that there might be more active termite infestation going on. He gave some details and tips on what to look out for, which I thought was helpful. I actually spotted what I thought were termites outside the home and I called them and described the insect to them, and they were able to say that those weren’t termites. Overall, they were very responsive. They were happy to talk with you and explain what they were doing, and were pretty reassuring too. We didn’t spend anything for the work because when we purchased the home, they had already detected some termite issues, and so there was a one-year guarantee. They came out as part of that. They were on time. I would rate them highly and would use them in the future.

We have used this company since we bought our home in 2003. We have never had anything but complete honesty, explanations and fair prices since we started with Richard. He is always polite, kind and efficient. It is very clear that he knows what he is doing and has been in this field for years. When the 'check' or work is completed I always feel very comforted and never wonder if I have had someone who has had a week's training in my home. Nicole, Richard's daughter, has joined his team and it looks as though he has taught her well. She instills the same confidence to the customer. She is just as thorough when she walks the property. ( I must mention- at the same time, a customer doesn't feel as though they're being invasive of personal property at all.)

He sprayed for ants and while doing that he found some carpenter ants. He had to do more than anticipated. At first we thought we had to just spray kitchen and then ended up being the whole house. He is very friendly and a pleasure to be work with.

They didn't charge me anything for it. I think it was the owner that actually came out. He was very informative and professional. I got him to come out the same day or within a day. He came into the house and did a minor inspection. He gave me some good advice about services. I was impressed that he didn't try to sell me his services. He informed me that just having swarming termites doesn't mean we have termite damage. He said that they would need to do a more thorough inspection to find if we had termite damage. But he didn't push me to have that done. I was pleased and impressed with him. If we need pest control services we would probably use them.

Went well. We were having our dining room floor redone when the contractor noticed the subflooring may have had termite damage at some point, as it appeared old. We called Colonial and they had someone out that afternoon to look. He was very professional and non-pressuring or apocalyptic (your house will fall down tomorrow). He said he found no immediate evidence of current termite activity except one small tube in the back of the house he said may or may not be active. He didn't think there was a real problem, but recommended treatment to be safe. We went with them and they came out in two days and completed the job in a few hours.

We saw insects on the rug at the front door and saw a swarm on the stoop outside right by the front door. We weren't sure what they were but suspected termites. We heard that some neighbors had the same problem a few years ago, also under their stoop. Richard from Colonial came by within a few days of my call and confimred it was termites. He said he would calculate the cost when he got back to his office, but did give me an idea of the range in price I might expect. After doing his calculations, the estimate was actually less than he orginally thought it might be. After doing a little research, we decided to use his services. We had used this company many years ago when we had carpenter ants and were happy with them then. The same exterminator who handled that problem was also the person who handled this termite incident along with Richard. They arranged an appointment quickly, were prompt, courteous and worked with my work schedule so if I needed to be here they called to give me a heads up with enough time for me to get to/from work and meet them. I felt comfortable leaving them at my home while I was at work. We discussed different treatments and optional guarantees. We feel we made a good choice on the treatment and the compnay we used. There was no additional charge for treating the carpenter ants. It's difficult to find your way through pest control situations and companies and feel confident that you have handled things perfectly, but we feel good about having used Colonial Pest Control Services.

Richard Langis was very responsive and professional as was the workman who handled the actual treatment. They worked with my schedule, seemed very knowledgeable, and were reasonably priced.

I have used them a few times, their services are good. They are responsive, try to work with your schedule and do what they say they would do. They have a carpenter that works with them too, so that makes it nice if I need additional services.

The contractor arrived promptly and performed the work just as the estimator described. He cleaned up the job site. They recommended the problem areas be re-checked after I had some other exterior construction work completed that would require digging. Colonial was less expensive than the other bidders, and is a locally-owned business. They did a great job.

Company is excellent at all pest control areas. I was very happy to have them work with my house/family.

THESE PEOPLE ARE VERY EASY TO GET ALONG WITH. THEY ARE VERY NICE AND I DON'T MIND THEM IN MY HOUSE WHEN I'M ALONE. THEY ARE VERY TRUST WORTHY AND I REALLY LIKE THAT. I AM VERY SATISFIED WITH THEIR SERVICES.