Local Williamsburg Company since 1992. We have 15 employees, but will provide you with ONE consistent person to service your home. Member Chamber of Commerce and BBB. Mastercard and Visa accepted.
Business highlights
33 years of trusted experience
Services we offer
Housecleaning & Maid - Bathrooms, Kitchen, Windows, Carpet, Upholstery, Moveouts. New Construction Cleaning. Commercial Cleaning.
Overall it was okay. Ultimately I wasn’t happy with the cleaning of the bathroom and the straw was the half cleaning of the oven. Although my home is two stories they only cleaned the floors (vacuum carpet and mopped wood floors) and 2.5 baths. I kept to the first floor and 1.5 baths and upstairs bedrooms were only used when folks visited. Also, I kept the kitchen and bedrooms in order and clean. The shower floor, tile walls and glass door were never rid of soap scum unless I cleaned them. So this last cleaning I asked Katlyn to skip the second floor and instead remove the oven cleaner from the oven. I specifically asked her to turn on the oven for a few minutes after cleaning then clean again, wipe away the white residue. I came home that evening to find the oven coated with white residue. I have pics but no place to upload here. I text the company and the response was tepid at best.
Description of Work: Biweekly cleaning of two level townhome.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$80
wendy C.
10/2015
5.0
carpet cleaners, house cleaning
+ 0 more
2 people come in and clean - it takes only about an hour (I have a 1,000 square foot home). Each week I give them one extra thing. This week it was the outside of the front door (sweep, wipe and do the windows) which they do without charging me extra - they recently added carpet cleaning to their services and it is a van with a hose so nothing comes in your home.
Description of Work: Cleaned 3 bathrooms, make 3 beds, wiped all counters, dusted and vacuumed and mopped
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
ROBERT M.
07/2015
5.0
house cleaning
+ -1 more
Megan came and checked our work and then cleaned a couple of things we missed and one bed room that we had saved for her. Her work was excellent. I appreciated the no nonsense guarantee that if anything isn't perfect they will come back at no additional charge. It provided us peace of mind for the landlords inspection.
Description of Work: My son was moving out of his townhouse apartment after finishing grad school. We had a lot of packing and cleaning to do. We decided to have the cleaning service come in and check our work and clean what we missed. It was a 2 hour minimum at $40 per hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Randall P.
04/2015
5.0
carpet cleaners, house cleaning
+ 0 more
She is charging me $80 every 4 weeks. She does a decent job and the same person comes every time. I have only started using them since December so I have only had four or five cleanings. She is not always on time.
Description of Work: She cleans the bathrooms, carpeting and cleans the kitchen a little bit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Phyllis R.
01/2015
4.0
house cleaning
+ -1 more
unknown
Description of Work: House clean. Did not complete all that was promised until I called to let them know that
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$90
Kerry J.
01/2015
4.0
house cleaning
+ -1 more
unknown
Description of Work: Owner very responsive and set up bi-weekly service for most of house for $85. No making beds, laundry. Have 3 bed, 2 1/2 ba. Often 2 bedrooms and 1 bath do not need any service. Have dogs so lots of hair on floor. Cleaner works very quickly and is finished in about 1 1/2 hour. I find corners not cleaned, water spots remaining on wood floors, sills not cleaned, shutters not dusted.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$85
Pete C.
03/2014
5.0
house cleaning
+ -1 more
Prior to arranging regular monthly cleanings (i.e, once per month), Susan stopped by my apartment to evaluate the cleaning services I needed, as well as, the size of my residence in order to provide me with a cost quote for service. I found Susan to be a really friendly person. The staff member who is the regular cleaning person, Kathy, has been not only very reliable and flexible in scheduling cleaning dates, but has performed her cleaning services in a most professional and thorough manner! I've found her to be a very amicable person. She goes above and beyond in the performance of her duties. Kathy always displays a genuine interest in my own personal situation (as I am largely housebound now due to medical disabilities). I would most definitely recommend Cleaning Service Company for anyone needing reliable and quality-oriented residential cleaning services!
Description of Work: Residential (apartment) cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Patrick D.
03/2014
4.0
house cleaning
+ -1 more
I had no problems.
Description of Work: Cleaning was fairly thorough.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Betty H.
10/2013
5.0
house cleaning
+ -1 more
So far the work has been good. I have been happy with their work. They are nice people and I feel comfortable with them. The same woman has come out both times I have used them.
Description of Work: I use them for housecleaning. I have them come out once a month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charlene P.
10/2013
5.0
house cleaning
+ -1 more
The owner, Susan cleaned in the spring and did an excellent job. She was going to offer a very good regular price. She even volunteered to help clean out closet for nothing. Unfortunately my health and finances prevented me from hiring her again until family members were coming from out of state. She had a young lady clean for me the 2nd time and it was a very good job.
Description of Work: One time cleaning. I had her clean in the spring and planned on doing it at least monthly but funds prevented.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John B.
02/2013
5.0
house cleaning
+ -1 more
Selected them from Angie's list, called and made an appointment. In addition, Susan provided contacts for 2 other services that were right on the money. The cleaning personnel showed up on time, got right to work and finished in a timely manner. I would recommend this company to others.
Description of Work: Very professional.
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Gloria W.
03/2012
5.0
house cleaning
+ -1 more
They are always on time, pleasant to work with, and do a great job. There pricing is also reasonable.
Description of Work: I have used them for over 5 years. They do my basic cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Karen M.
04/2011
4.0
house cleaning
+ -1 more
Susan came to the house to provide estimate and was prompt and reasonably priced for the service. We are still working on getting the scheduling consistent and providing updates if the service provider is going to be late. Cleaning job is good. Price is very reasonable. And they are flexible and will work with you. For example, I only have my second floor cleaned when needed and then charged for that separately. So far so good. I would recommend giving them a try.
Description of Work: House cleaning twice a month.
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Service Categories
House Cleaning,
Carpet Cleaning,
Window Cleaning,
Upholstery Cleaning
FAQ
Cleaning Service Co is currently rated 4.5 overall out of 5.
Cleaning Service Co accepts the following forms of payment: Check,MasterCard,Visa
Yes, Cleaning Service Co offers free project estimates.
No, Cleaning Service Co does not offer eco-friendly accreditations.
No, Cleaning Service Co does not offer a senior discount.
No, Cleaning Service Co does not offer emergency services.
Yes, Cleaning Service Co offers warranties.
Cleaning Service Co offers the following services: Housecleaning & Maid - Bathrooms, Kitchen, Windows, Carpet, Upholstery, Moveouts. New Construction Cleaning. Commercial Cleaning.