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Sir Grout Washington DC Metro

4.7(
130
)
Wood Flooring - Refinish - For Business, Wood Flooring - Install or Completely Replace, Wood Flooring - Install or Completely Replace,

About us

We provide top-rated tile, grout, stone restoration and care services designed to enhance & protect hard surfaces in homes and businesses. We are a leading innovator and award-winning company in the "hard surface" restoration and care industry that recognizes the special needs of our customers. Our services include: - Grout cleaning, sealing, and recoloring with our renowned ColorSeal process - Tile cleaning and sealing - Stone restoration, honing, and polishing on marble, travertine, granite, slate and other natural stone - Bathroom and shower regrouting and recaulking services - Kitchen and bathroom stone countertop honing and polishing - High durability coatings for extra protection of hard surfaces, indoors and outdoors - Slip-resistant applications Sir Grout has been recognized by notable organizations like HomeAdvisor, Angi, Google, Yelp, Entrepreneur Magazine and others as the best option to restore your hard surfaces in both residential and commercial environments. We offer free, in-home/office consultations and make it quick, easy and convenient for you to learn about our top-quality services. Contact us today and let us transform your hard surfaces to looking like new again in less than a day.

Business highlights

13 years of experience

Services we offer

Cleaning, and mold and mildew resistant. Recaulking showers, and natural stone. Our services make grout stain resistant, and restoration of grout, back splashes. Sealing, baths, countertops, etc). Remove and replace cracked tiles and regrouting. Water damage repair of tiled areas, honing and polishing of natural stone (floors, sealing, showers, showers. High durability coatings for high traffic areas. Slip resistant applications., tile, waterproof

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7130 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
1%
2
3%
1
2%
Write a review
Showing 1-25 of 130 reviews
Amy S.
Feb 2024
5.0
Yes, I recommend this pro
They were great. Patrick put up with my technical difficulties while doing my estimate. Ed was fabulous, professional, quick, knowledgeable and just darned nice. Countertops and shower look great.
William M.
Mar 2021
5.0
Yes, I recommend this pro
$730
Ed did the much needed cleaning of our kitchen tile to help us prepare for selling our home. Our tile had not been cleaned since 2016 but Ed did a superb job cleaning the tile and it almost looks brand new. Ed was on time, courteous, knows his craft and went the extra steps to ensure our tile was perfectly cleaned and sealed. He took the time to explain the process, as well as caring enough to work on even the smallest spots. Because of Ed, one of our moving concerns no longer exists! Absolutely superb job from a genuinely caring professional! We would hire Ed again without reservation. Job well done!!!
Ann S.
Feb 2021
5.0
Yes, I recommend this pro
$750
The Sir Grout team did an excellent job refreshing the tile in my bathroom! Romeo was my technician, and he was punctual, professional, and friendly. He wore his mask, and observed all the recommended COVID prevention practices. He thoroughly cleaned the surround and floor, painted the grout lines on the surround, and sealed the surround and floor. The end result is tile that looks brand new! Instead of a full bathroom renovation, I'm working with what I have and giving the existing bathroom a refresh. The tile covers literally 50% of my bathroom, and now it looks amazing! Gary is the manager, and he was also very professional and friendly. He was able to get the tile job scheduled at just the right point in the entire project. I highly recommend Sir Grout!
Rabi T.
Oct 2020
5.0
Yes, I recommend this pro
$300
Good job with the bathtub. Adding caulking cost $80 more, which was excessive.
Paul & Christine C.
Aug 2020
5.0
Yes, I recommend this pro
$595
Excellent. The techs Ed and Romeo were super attentive. The floors which were 30 year old tile look brand new. It looks fantastic!
Christopher G.
Aug 2020
5.0
Yes, I recommend this pro
$1,275
Outstanding. 60 year old shower looks brand new.
Valerie V.
Jul 2020
1.0
$1,375
No show. No call and no explanation for not coming. General Manager Gary Schneider had me send pictures and seemed enthusiastic about my job. Although they were going to do more than I really wanted and charged more than anyone else, I was desperate. The last email from Gary was "..., attached is the proposal for the work. I have you scheduled for Saturday the 11th the team will arrive at 8:15. Please sign and email back the proposal asap. Sincerely, Gary Schneider General Manager Sir Grout." I signed and sent the contract, removed all furniture and rugs and waited. No one showed. At 9:30 am I texted Gary directly, then I emailed and waited. Next I called the work phone and she assured me she would contact Gary, etc etc. No one ever called me back. I finally called the work number and said I wasn't calling again. No one ever came or even called.
Response from Sir Grout Washington DC Metro

"Dear Ms. [Member Name Removed], I am very sorry for your experience. We fell down on multiple accounts in failing to provide the service you were expecting and that our customers normally receive. I have identified the specific causes behind our failings, and there have been both disciplinary consequences and re-training in communication protocols. I’m disappointed that we let you down the way we did. It runs counter to what we emphasize about meeting and exceeding our customers’ expectations. Again, I’m so terribly sorry that we let you down. - Brian Fultz (Owner)"

Catherine L.
Jul 2020
5.0
Yes, I recommend this pro
$900
Sir Grout and their technician Marlin did a fabulous job. When we purchased our house, the granite was in good shape but was beaten up in a few places by the previous owners. We are very pleased that the technician could minimize the damage and greatly improve the appearance of our kitchen. He also sealed it and did some grout repair. Highly recommend and very pleased. Thank you!
Kitty C.
Mar 2020
5.0
Yes, I recommend this pro
$500
Sir Grout deal a great job on resealing the granite countertop and island in the kitchen. The countertop/island had not been resealed for some time (probably 20 years), and the grout between the granite slabs needed to be replaced. Ed, a technician from Sir Grout, came to the house on time and completed the service within two hours. The resealing service made the countertop/island much better looking. I can also see that the surface repels water now (water drops stay as beads). I would hire Sir Grout for my next project again.
Rebekah S.
Feb 2020
5.0
Yes, I recommend this pro
$1,800
One room looks spectacular and the shower and bath do as well. The large kitchen turned out very well due to the perseverance of Marlon. When Gary did the estimate, he hadn't realized that the some of the grout was dirty because of oil which is very difficult to remove. More time to work on this space would have been helpful but Sir Grout had a lot of clients lined up. Marlon was able to clean that grout very well, though not totally which we really understood. But they ended up sealing it differently -- which we okayed -- and it looks very good but if more time was allotted to allow for problems, Marlon & Ed might have been able to complete it as we had contracted. Would hire them again!
Loral P.
Jan 2020
5.0
Yes, I recommend this pro
$750
Very (very!) pleased with the work and the whole process was seamless. I spoke to four companies before picking this one and am so pleased that I choose Sir Grout. I was able to schedule the visit for the estimate within a week and then schedule the work within a week, and on the day of my choice. The technician was prompt, professional, polite and really thorough. I was stunned at how beautiful the marble looked after he was done. Pricing was also good - right in the mix of the range of quotes I received, and I'm certain after seeing the work that I got a deal as the work is so pristine. Highly recommend!
Kathleen K.
Jan 2020
5.0
Yes, I recommend this pro
Marlon and team did wonderful job!
Cherie F.
Dec 2019
5.0
Yes, I recommend this pro
$720
Looks great! Like new.
Charles C.
Dec 2019
5.0
Yes, I recommend this pro
$780
I was very pleased. I was about to get a prompt appointment for an estimate who explained the procedures and recommendations for addressing the conditions of our dirty grout in our white porcelain tile. He was able to schedule an appointment for the work two days later which was great. The crew of Marlon and Ed arrived on time and completed the work in a courteous, good and workmanlike manner. The floor looks fantastic! Thanks Sir Grout!!
Linda W.
Nov 2019
5.0
Yes, I recommend this pro
Good. The price was reasonable, the work was scheduled within a week after the estimate. The technician was personable and knowledgable, explained what he was doing, then how to care for floor once the job was done. Floors look great and like new.
Anne B.
Oct 2019
5.0
Yes, I recommend this pro
$500
Very well. A Sir Grout rep made a preparatory visit during which we received a clear explanation of what needed to be done. The technician arrived on-time, was very personable and clear in explaining what he would do. The bathtub was a tough job because of the decades-old layers of caulk and grout. But, he cleaned it all out and thoroughly installed a mold-resistant caulk that looks good and should give us the protection we need. The caulking jobs in the shower and the kitchen look neat and clean and, again, should provide the protection we need.
Joanne S.
Jul 2019
4.0
Yes, I recommend this pro
Very Good!! Prompt and timely.
Peter P.
Jul 2019
5.0
Yes, I recommend this pro
$3,000
Great! They do everything from cleaning the grout to cleaning the shower door and walls to grout replacement. They made everything look like brand new! Excellent job. On time. A little pricey but once we saw the end product, worth every penny.
Pat W.
May 2019
5.0
Yes, I recommend this pro
$500
Gary did a home visit and estimate, which I thought was very fair. He also applied a military discount and I appreciate that very much. Marlon was very professional, and did very neat and tidy work. He went to extra effort to match the grout/calking needed in the kitchen, as it was custom mixed when new. I would hire them again and recommend them.
Anthony P.
Jan 2019
5.0
Yes, I recommend this pro
$650
I couldn't be happier. Marlon arrived precisely on time, was courteous and professional throughout, explained everything clearly and in detail, and did a first-rate job all around. When they tell you your floors would look like new, believe them -- I was skeptical at first, but it wasn't an exaggeration.
David H.
Sep 2018
5.0
Yes, I recommend this pro
$4,600
After Gary and his crew were done, the tiles looked nearly new and those room with discolored grout looked nearly new at a small fraction of retiling or replacing the slate floor. We were very pleased especially at how Sir Grout met out tight schedule. Strongly recommend. Our realtor now has Gary on his list of recommended contractors.
Karl S.
Jul 2018
5.0
Yes, I recommend this pro
The crew came in and did an outstanding job cleaning and sealing our slate floor. It looks like new!
Paul B.
May 2018
5.0
Yes, I recommend this pro
$1,500
The response and quote process was fast and flawless. The work was done timely, professionally and carefully. The final product appears to be excellent. Need some time to see if work is durable. Was not inexpensive.
Ellen G.
Apr 2018
5.0
Yes, I recommend this pro
Sir Grout arrived on time. The technicians were professional and polite. They were very considerate of our home and did a fantastic job. I was very pleased. I will definitely use them again for other projects.
Robert S.
Feb 2018
5.0
Yes, I recommend this pro
They did a pretty good job, just as expected.
...
Showing 1-25 of 130

Licensing

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FAQ

Sir Grout Washington DC Metro is currently rated 4.7 overall out of 5.
Sir Grout Washington DC Metro accepts the following forms of payment: CreditCard
Yes, Sir Grout Washington DC Metro offers free project estimates.
No, Sir Grout Washington DC Metro does not offer eco-friendly accreditations.
No, Sir Grout Washington DC Metro does not offer a senior discount.
No, Sir Grout Washington DC Metro does not offer emergency services.
No, Sir Grout Washington DC Metro does not offer warranties.

Contact Information

1019B Edwards Ferry Rd NE, Leesburg, VA 20176

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