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Lawnboy Lawn Service Inc
Outdoor Lighting Plan and Installation, Outdoor Lighting Repair, Designer - Landscape,
About us
LawnBoy Lawn Services is Northern Virginia's go-to resource for all of your landscaping and lawn care needs. We have customizable lawn care programs and landscape designs that can make your dreams a reality. LawnBoy Lawn Services is a family owned business that focuses on full service residential lawn and landscaping programs. It is of the utmost importance that we provide excellent customer services to our clients. We are always looking for ways to do better and to make sure our clients our receiving the care they deserve.
Business highlights
35 years of experience
Services we offer
& Site Analysis & Consultation, Aeration, Annual & Perennial Install, Dethatching, Fertilization, Leaf Removal. Landscape Maintenance - Mulching, Overseeding, Plant Installation, Pressure Washing, Retaining Walls, Snow Removal. Landscape Design & Installation - Paver Patios, Sodding, Spring & Fall Cleanup, Top Dressing, Transplanting, Tree & Shrub Pruning, Tree & Stump Removal, Walkways, Weekly - Mowing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.548 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 6% | ||
| 6% | ||
| 2% | ||
| 6% |
Showing 1-25 of 48 reviews
Ed L.
Nov 2019
Excellent work.
Angela C.
Jul 2018
I was referred to them by a neighbor. They do a great job and I will continue to use them in the future.
Response from Lawnboy Lawn Service Inc
"[Member Name Removed], We greatly appreciate you taking the time to provide a review or our company. It has been a pleasure to work with you and we look forward to assisting you and your neighbor moving forward. Have a wonderful weekend."
Sarah R.
Jun 2018
Horrible experience with Lawnboy Lawn Services. STAY AWAY. First and foremost, the customer services experience was one of the most disappointing I have experienced to date. Not only was my contact standoffish and rude, they do not return phone calls and worse...they do not stand behind their work or how their reputation proceeds them. He made it quite clear that once his work was done, it was no longer up to them to make the customer happy. They were hired to install sod in the backyard which was poorly done with zero attention to detail with corners cut to do the basic work necessary. Beyond that they didn't even water after so the grass died within 24 hours due to the heat. If you want a trust worthy company with good customer service and attention to detail - DO NOT HIRE THIS COMPANY. Waste of money and work needs to be redone which didn't bother them at all when this was brought up to them. STAY AWAY.
Response from Lawnboy Lawn Service Inc
"We appreciate you taking the time to write a review of our company, but the truth is you never contracted or paid LawnBoy Lawn Services for any services. This review should be removed because it is false. We were actually hired by [Member Name Removed] W. who you purchased your home from to install sod. The work order we were given by [Member Name Removed] was to only re-sod the necessary areas to comply with an HOA order so he could sell his home. The sod we purchase is always fresh peeled daily from a local sod farm, installed within hours of being removed at the sod farm, and is watered immediately after installation. At this point it becomes the property of the homeowner to maintain. Unfortunately your sod was not properly cared for before the home was turned over to you and as a result areas of it died. We do not offer a warranty for many reasons. The first reason is because a 30-day warranties are a trick other companies will use to get customers to feel safe (in our opinion). If you notice, all sod companies who offer a 30-day warranty also state guidelines after each warranty "As long as you follow our watering guide", "When post care instructions are followed". The list goes on forever, but it's simply a way to avoid the warranty because none of those guidelines can ever be verified. We would rather get to the point. Fresh sod from a sod farm will never have any issues taking as long as it is receiving the proper amount of water and wasn't laid on concrete. After speaking with you this last time I agreed to look into the possibility of fixing some of the areas to help you all out. Unfortunately we were not able to provide any assistance in this because we were never able to get a hold of [Member Name Removed] W. to get a final payment on this project. As a result we cannot complete and then redo a job a second time when we never got paid on complete the project the first time. I would recommend contacting the person you purchased the home from in order to help get this resolved."
Elizabeth C.
May 2018
It is on going - going well, if I have a problem, they are responsive and solve it.
Response from Lawnboy Lawn Service Inc
"We appreciate you taking the time to review our company and are glad to hear you are pleased with the service. Thank you for your continued business over the years."
Michele R.
Nov 2016
Lawnboy did mow our lawn weekly, but that was the extent of the weekly or biweekly service we contracted with them. I phoned Lawnboy, spoke with his rep & expressed my dissatisfaction & asked that he return my call; he never did.
Response from Lawnboy Lawn Service Inc
"[Member Name Removed], Thank you for your review. We apologize that you did not have a positive experience with us. It is always our goal to provide the highest quality of service. Unfortunately we would have liked to heard from you during the season when issues came up, but it wasn't until the end we were made aware of such issues. We did end up communicating via email about your previous issues and that was why we credited the $185.00 towards your aeration and seeding service because of your dissatisfaction. Unfortunately we cannot go back and fix the previous issues, but I do hope the credit does make up from some of the frustration. Please feel free to reach out to us if you have any further questions. Dave Nichols"
James G.
Oct 2016
They are located in Virginia. As of lately, I haven't been too impressed. I tried to get them to do some aerating of the yard, my wife tried to get them out, so she went back and forth with them. They wouldn't commit, and they finally said that they wouldn't be out. This will be the last year that we will use their services.
Response from Lawnboy Lawn Service Inc
"[Member Name Removed], Thank you for your review. I am terribly sorry for the issue with scheduling the aeration and seeding service. I know that we were trying to coordinate a time to come mark all your sprinklers and unfortunately we were never able to sync up. We do greatly appreciate your business and we hope that you will give us the opportunity to repair this relationship in the future. Please feel free to give me a call with any questions. Dave Nichols 703-777-9418"
Padrick W.
Jun 2016
David Nichols and his team at Lawnboy are professional, timely and have a sense of urgency in accomplishing required repairs and improvements. David gave us a solid list of options for our required repairs, and didn't force us or even pressure us to accept one option over others. While typical contractors or service companies might push for the more Expensive fix - David talked to us about the pros and cons with each repair, and in a few cases, suggested the less expensive options.
His team worked around the fact that we have a dog - and 2 very young children. While service companies often take their time to make repairs to ensure a quality install of work, his team both made outstanding quality repairs to our drainage issues, and did so in a timely fashion to allow our dog and kids access to our back yard.
For our fence moving - David worked with local suppliers to find the right and exact matching pieces to extend and recapture property that was not originally fenced in. A simple Home Depot run and quick install would have showed that this home owner buying and installing the wrong size and incompatible fence.
Best of all - When they left - they did so as if the property magically improved - leaving No debris - No ugly signs of land disruption - and reseeded areas that were disrupted.
I cannot say enough about this local small business, the owner and his team. The outstanding work they completed is equal to the level of professionalism and tact.
Will I use again? Forever Lawnboy will be my lawn and land improvements team!
His team worked around the fact that we have a dog - and 2 very young children. While service companies often take their time to make repairs to ensure a quality install of work, his team both made outstanding quality repairs to our drainage issues, and did so in a timely fashion to allow our dog and kids access to our back yard.
For our fence moving - David worked with local suppliers to find the right and exact matching pieces to extend and recapture property that was not originally fenced in. A simple Home Depot run and quick install would have showed that this home owner buying and installing the wrong size and incompatible fence.
Best of all - When they left - they did so as if the property magically improved - leaving No debris - No ugly signs of land disruption - and reseeded areas that were disrupted.
I cannot say enough about this local small business, the owner and his team. The outstanding work they completed is equal to the level of professionalism and tact.
Will I use again? Forever Lawnboy will be my lawn and land improvements team!
Response from Lawnboy Lawn Service Inc
"[Member Name Removed], Thank you for your kind review. We are glad you had a positive experience with us and hope to work with you again in the future. Please let us know if you need anything. Dave"
Barbara W.
Mar 2016
unknown
Response from Lawnboy Lawn Service Inc
"Thank you for deciding to use us again this season for your Spring clean-up and mulching service. We hope you had a more positive experience this time around and would appreciate any updates to your review. Thank you again for your continued business. Dave Nichols"
Chanel N.
Jan 2016
unknown
Response from Lawnboy Lawn Service Inc
"[Member Name Removed], I am terribly sorry for the lack of customer service and bad experience you received when you called at the end of the season. I have tried contacting you multiple times to discuss this but have not been able to get a response. We genuinely wish to discuss these issues and provide you with an appropriate solution. Once again we would appreciate the opportunity to speak with you, our email is [email protected] and the office number is 703-777-9418. Dave Nichols"
Alan M.
Jan 2016
For the most part, reliable and a job well done. There were a few times their equipment had issues which resulted in not being able to provide weekly service. They don't have much of a "bench" so if a truck or mower breaks, your service may be interrupted. All in all they provided service 95% of the time reliably
Response from Lawnboy Lawn Service Inc
"Thank you for your review. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418"
Courtney M.
Jan 2016
excellent
Response from Lawnboy Lawn Service Inc
"Thank you for your review. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418"
Michelle M.
Nov 2015
unknown
Response from Lawnboy Lawn Service Inc
"Thank you for such a kind review. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418"
KIRSTEN G.
Oct 2015
They were quick to respond, easy to deal with and took credit card payments online.
Response from Lawnboy Lawn Service Inc
"Thank you for such a kind review. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418"
Weldon E.
May 2015
Lawn Boy has done a very good job for us. I was not able to do this work last year, cause of an operation. I have an ongoing contract with to this day.
Weldon
Response from Lawnboy Lawn Service Inc
"Thank you for such a kind review. We are working everyday to improve our quality and customer service. We greatly appreciate you taking the time to rate and review our company. Thank you again for your continued business. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418"
Joni D.
May 2015
they fit me into their already busy schedule to do some snow removal for my home
Response from Lawnboy Lawn Service Inc
"Thank you for such a kind review. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418"
MATTHEW M.
Feb 2015
I had to keep calling the owner because his crew never left material that they were here on site to do the work (weed control/seeding).
The only silver lining was the work I had done to my retaining wall; he had a crew come in and level it out so it lines up nicely now.
I wasn't too happy with TruGreen so i called this company. probably not going to renew my contract, i'll find another service.
The only silver lining was the work I had done to my retaining wall; he had a crew come in and level it out so it lines up nicely now.
I wasn't too happy with TruGreen so i called this company. probably not going to renew my contract, i'll find another service.
Response from Lawnboy Lawn Service Inc
"We greatly appreciate you taking the time to rate and review our company. I sincerely apologize for the issue of not receiving notice cards from the lawn fertilization crew. We have retained a new crew supervisor and increased training for this division in an effort to improve our quality and customer service. We hope to have the opportunity to regain your business again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418"
Kathleen F.
Jan 2015
The service was great. They left the area great before they left. They could not have done anything differently. I would recommend them to a friend. They did my ongoing lawn service. I have a ongoing contract with them.
Response from Lawnboy Lawn Service Inc
"Thank you for such a kind review. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418"
Jim F.
Jan 2015
unknown
Response from Lawnboy Lawn Service Inc
"Thank you for review. We apologize for the delays with the snow removal and assure you we are working to improve our efficientcy. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418"
Beth C.
Nov 2014
I reached out to Dave at Lawnboy earlier this week in desperate need of leaf removal and he had a crew here in 2 days to get my entire yard cleared of leaves. They were prompt and got the job done quickly. My yard looks great!! I would definitely recommend these guys for leaf removal and any yard work needs you have!
Response from Lawnboy Lawn Service Inc
"Thank you for such a kind review. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418"
James M.
Oct 2014
unknown
Response from Lawnboy Lawn Service Inc
"Thank you for such a kind review. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418 LawnBoyLawnServices.com"
Wendy J.
Sep 2014
It went very well. We’ve worked with them quite a lot now and they’re great. We keep using them because they are local and they are a few doors away from us, and so it’s incredibly convenient. They are excellent. They’re very personable, very friendly and polite. We will definitely use them again in the future.
Response from Lawnboy Lawn Service Inc
"Thank you for such a kind review. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you again in the future. Dave Nichols, COO LawnBoy Lawn Services 703-777-9418 LawnBoyLawnServices.com"
Jennifer R.
Aug 2014
This is our first year using Lawnboy and the service has been great so far. Invoicing is monthly and the service provided has been exactly what I needed. The price is comparable to other services we have used in the past.
Dave T.
Jun 2014
He did what he said what he going to do but he was more expensive then the competition. I used him last year and then I dropped them. They did what they said what they were going to do which is they mowed my land and trim the edges. I think he need to improve on the price because he is more expensive then the competition. He was $100 more then the competition. The quality was good.
Response from Lawnboy Lawn Service Inc
"We appreciate you taking the time to post a review of our company. We understand and are aware that we charge more than some of our competitors as we spend a lot of attention to detail and quality to maintain each property we service. There are many levels of competitors in our industry and we strive to set our standards higher than most. Here are a few measures we take to ensure we provide the highest quality of service: ~ We sharpen and clean the blades on all of our equipment on a weekly basis to ensure a quality even cut. ~ We only hire responsible, legal, and English speaking employees so that we may serve you better while on your property. ~ We spend countless hours researching new products to ensure we have the highest quality of materials. ~ All of our employees are paid bonuses for all reviews posted on Angie's List, whether good or bad. ~ We search multiple nurseries to find the best quality of trees, plants, and flowers for each individual job with an eye on quality over quantity. ~ We provide convenient online invoicing and payment options. ~ We are a local family owned business with a focus on Loudoun County so that our resources are concentrated to serve you more efficiently. Again thank you for your review. We value all feedback whether good or bad so that we may continually improve our level of service. We hope we have the opportunity to regain your business in the future. Best regards, Dave Nichols Owner, LawnBoy Lawn Services"
Nancy G.
Jun 2014
This is an update to my previous "A" rating. After using them several times I have learned they are extremely slow to reply (takes about a week to get responses) and they have had to come back a few times to correct minor oversights in the work. So as a result, I'm currently looking for a new company to use. Just thought I should write an update.
Response from Lawnboy Lawn Service Inc
"We appreciate you taking the time to post a review of our company. We are working everyday to improve our customer service and scheduling. We strive to have immediate response times, but we admit they were not up to our standards in peak season due to limited office staff. There are many levels of competitors in our industry and we strive to set our standards higher than most. Here are a few measures we take to ensure we provide the highest quality of service: ~ We sharpen and clean the blades on all of our equipment on a weekly basis to ensure a quality even cut. ~ We only hire responsible, legal, and English speaking employees so that we may serve you better while on your property. ~ We spend countless hours researching new products to ensure we have the highest quality of materials. ~ All of our employees are paid bonuses for all reviews posted on Angie's List, whether good or bad. ~ We search multiple nurseries to find the best quality of trees, plants, and flowers for each individual job with an eye on quality over quantity. ~ We provide convenient online invoicing and payment options. ~ We are a local family owned business with a focus on Loudoun County so that our resources are concentrated to serve you more efficiently. Again thank you for your review. We value all feedback whether good or bad so that we may continually improve our level of service. We hope we have the opportunity to regain your business in the future. Best regards, Dave Nichols Owner, LawnBoy Lawn Services"
Geoffrey B.
Jun 2014
David was extremely competent, polite, and arrived on time - we are definately planning on having LawnBoy provide additional landscaping services in the future!
Response from Lawnboy Lawn Service Inc
"Thank you for your kind review. We greatly appreciate you taking the time to rate and review our company. We look forward to working with you in the future. Dave Nichols"
Licensing
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FAQ
Lawnboy Lawn Service Inc is currently rated 4.5 overall out of 5.
Lawnboy Lawn Service Inc accepts the following forms of payment: CreditCard
Yes, Lawnboy Lawn Service Inc offers free project estimates.
No, Lawnboy Lawn Service Inc does not offer eco-friendly accreditations.
No, Lawnboy Lawn Service Inc does not offer a senior discount.
No, Lawnboy Lawn Service Inc does not offer emergency services.
No, Lawnboy Lawn Service Inc does not offer warranties.