D&D Siding And Roofing Specialist Inc

We had been wanting to add some decks and a screened porch to the back of our house for many years. Countless stories from friends about horrible contractor experiences was a big reason it took us so long to do this. It just seemed that so many contractors either do poor work or are just unreliable. I've heard so many horror stories I was dreading the process and expected more of the same. But with D&D its exactly the opposite and I couldn't be happier with the results. We first heard of D&D after finding them here on Angies List. Earlier this year they replaced a window and did some repair work to some siding. I was so happy with their work that I went to their site [*** Link removed ***] and saw that they did so much more than roofing and siding. We were looking to add a screened in porch and deck. This is a much bigger job than the first but since things went so smoothly I figured they would be worth going with on a more involved project. Dale came out to our house numerous times over the spring and summer to work with us. Initially we just had only a vague idea at best of what we wanted and he helped us look at all the possibilities to help us figure it all out. He explained to us how for a little more we could turn the screened porch into a four season room (a sunroom basically) with its own HVAC system. I had never even known we could do this and it made so much more sense. The room has these huge windows where half is screened and slides over horizontally allowing a larger amount of air flow. In warmer weather it'll be like a screened porch but if its too hot (or cold) the room can still be used by closing the windows and turning on the heat or A/C. Its a great option. We eventually decided on this kind of sunroom/porch with an attached deck, a smaller deck off our existing sunroom and a small landing and steps off one of our back doors. Scheduling was perfect. Once the work started, the team was there every day. There was no funny business with saying they would be there and not show up. Two of the main carpenters often worked past dark. I didn't particularly care for such long days for them but they would want to get to a certain point and wouldn't stop early just because it was 5 or 6pm. They are extremely dedicated and hard working professionals. The team was always professional and polite. After being around for 6 weeks you get to know the workers a little and they are just naturally nice people to work with. Great down to earth guys that take pride in their work. Speaking of having pride in your work...I have had new homes built in the past and with new construction there are always things that aren't done perfectly. Thats to be expected; no one is perfect. But sometimes quality suffers and even poor work will be done with hopes that its not caught. Not so with D&D. I have now had time to use my newly constructed areas and can't find anything like this at all and I've looked close. Everything is perfect. The level of craftsmanship is above anything I've ever had done before by any home builder. Its impeccable. The last important thing to mention is that no home improvement job of this scale usually goes without there being some changes or misunderstandings in what is to be done. Maybe its selections on color or materials or the way things are thought to have been agreed on being done. There is both art and science at play in constructing something functional and visually pleasing. The important thing is how does the contractor work through these issues if and when they occur? We had a couple of miscommunications on both sides and they worked with us to reach a good resolution. They are kind and easy people to work with. When you have this level of professionalism towards customer service and quality, you have a winning combination; its as simple as that. You can't go wrong going with D&D. They will be my contractor for all jobs large and small going forward.

Perfect from the beginning to the end. D&D exceeded my expectations completely. The siding is 13 yrs old and they matched the pieces used for repair exactly. I was expecting there to be some differences but I can't tell at all which pieces were replaced. I contacted them based on reviews here on Angies List and am glad I did. I am now in the process of having them build a screened in porch.

D&D were fantastic.  My insurance company had given me a horribly low estimate to replace just the damaged portion of original aluminum siding.  It would have been a piecemeal job that would never have matched the rest of the house.  D&D patiently worked with me and my insurance company for several months until we got an estimate that would pay for replacing over half of the siding. I was then able to have D&D replace all of my siding with beautiful vinyl siding and replace all of my gutters.  My neighbors who also have had their siding replaced commented that D&D did such a quality professional job, and they wished they had used them!  I was completely happy with everything about this job, most especially their patience in dealing with my difficult insurance situation.

Overall, Dand D was excellent, reasonably priced, and HONEST individuals who you can trust with your home without worry. We had some communication issues and concerns with the office in the beginning, but once things started moving, everything went forward without a hitch. Dale is a true craftsman with the passion, skill, and pride in his work that you simply don’t find often anymore! No need to worry, in the end Dale will always take care of everything. His crew of Cedro, Wilson, and his son Ryan were extremely hard workers and we were fortunate enough to personally get to know all of them.They all were skilled, proficient, and always left the work area clean and debris free at the end of the day. We would highly recommend Dand D and we will be using them again to re-finish our basement and other items on our wish list in the future!

Their follow-up was lousy. I kept calling them to remind them to come back out to finish the work they had done, and they did not. I do not have any problem with people with different nationality, but the Korean person who came who was supposed to be supervising the work was rude to me. I do not know how the problem got corrected, but my roof got leaking after the second visit. They were supposed to come to do a follow-up visit where they were supposed to give me a discount because of the issue that I had gone through. The guy just did not show up. It took them awhile to call me back. The e-mail from 2012 was that they said they had completed the work. They sent me an invoice for the work and told me it was completed when it was not completed. So, I contacted them back, and eleven messages later, they still have not finished the work. They are not the cheapest company in town. They did some renovation work for my neighbor so she recommended them. They adjusted the gutter, and they did a good job with that, but the leak that was over the window coming down right to the garage is still leaking after they left. So, I ended up calling them back. The guy came and I was trying to tell him what I thought was the problem because I had this problem in the past, and it was the flashing. In the past, I had the flashing replaced. Next thing I know, he was up there pulling the siding of the house. I asked him what he was doing, and he got upset with me. When I had the flashing redone by another company, the Hispanic crew that came left the siding on the wood trim exposed because I have siding covering my wood trim. We have a lot of carpenter 14:32-14:33 in my area. So, this is one reason we had the trim done on the siding so that we did not have to keep repainting it, and it helps keep carpenter 14:46-14:50 your wood trim. I started freaking up because I thought he was going up there and cause a mess, then, they were going to have to correct it. Sometimes, they make more problems than they fix. It was bad. So, I politely told him to please replace the siding and that I would contact the company. Apparently, he can speak English, but when he gets upset with you, it is like he acts like he does not speak English. I talked to the person at the end of the roofing, and she said that he can 15:41-15:44, and he can be rude. I told them to please not send him back out. I do not need to deal with him. I am a customer and I believe that customers should be treated with respect. Maybe I do not understand what is going on but take the time to explain it to me. I just said I wanted to know why it is broken and what you are doing. They never followed-up with the repair that they were supposed to do. Apparently, some how the other person whatever he was doing, fixed the issue. I had to keep having to contact them. They did not contact me. They are a company that have one part of the company provides this low cost repairs, one-time repairs. The other part does major renovations. I would not use them again. They did not call and did not come the second time they were supposed to come. Then, the guy shows up and did not even make arrangements to come and do the work. The office was professional. If you tell somebody you are going to get the work completed and then it never gets completed, for me, that is not professional.

They came out to inspect my roof then worked on the roof. They completed the job while I was at work and everything went well.

They did a good job. It is hard to find someone to do small jobs. They gave me a price. First of all I called them and they came out and gave me a free estimate. I agreed to the estimate and he said he would come back on such and such a day and he came back when he said he would and completed the job on that day. We'd use him again.

They came out in a team and had their jobs to do in which they did those very nicely.

Overall a very good experience. A couple of minor details were not right. All but one easily corrected. The latter would have been a very big deal to fix and would probably not be noticed by anyone but me. I decided to accept it the way it was done.

Worked well with me to define the solution.

Quick and efficient. Made sure all the adjacent rows of siding were secured, which was nice to see that level of thoroughness, and then attached piece that fell off.

From bid, to contract, to install day it was flawless. Two days before the install we were hit with 18 inches of snow, his team arrived shoveled a perimeter around the house and on the roof for the 2nd floor windows and had all but the basement windows installed in 2 days. They returned after Christmas (and a slight thaw) to complete the work. The windows look fantastic. The only knock I have on them is there was one window that seemed not to fit perfectly -the returned to do some trim and caulk work to remedy the problem. Greg who does the sales was slow to get back to me on cause and remedy for the problem. That said, this is the second house they've installed the windows on for my family and 45 out of 46 windows were perfect.

We hired this company based on past experience with them, which was okay, but not great. We won't hire them again. The person who "managed" our job was Greg, and I especially don't recommend working with him, as he does not pay attention to the details of the job, does not communicate the details of the job to the crew actually performing the work, and spent almost no time on the job site, leaving us to oversee the work ourselves. Greg functions really just as a salesman, and not a very good one at that, as he seemed to know little about the work and routinely offered bad advise regarding what should be done. The job was supposed to take two weeks, but took four months. It was a struggle all the way through to be sure that things were done according to contract, as the crew did not speak English and there was no management oversite. Greg very rarely showed up at the work site, and we were left to try to communicate job specifications ourselves despite the language barrier. We never knew when the crew would show up to work, and when they wouldn't, as scheduling information was never communicated. While, overall, the quality of the workmanship was good, we did have some issues. Any time that we did not like the way something was done, without even coming to talk to us or review the situation, Dand D (i.e., Greg) would state (through e-mail) that what was done was in accordance with "industry practice". It did not matter to Dand D that the "industry practice", if such even existed, was sub-standard, or that we were not happy with the result. In fact, our opinion about the work appeared to mean nothing to them, as they simply mailed us a bill when they deemed the work completed, without ever telling us they considered the work completed or asking us if we were satisfied. We were very surprised to receive the final invoice, as there was still a long list of uncompleted tasks. We then had to engage in a protracted argument (through e-mail, since no one from Dand D ever came to talk to us) with them about whether they should, in fact, finish the job. In the end, they did not fulfill all the terms of the agreement, and we were left with obvious problems, like a front door that wouldn't latch, poorly painted walls, paint that we couldn't match because they had used a mix of leftover paint and primer (without our approval), etc. We had to withhold funds to cover the cost of having the work completed/corrected by someone else. Dand D accepted the reduced payment. All in all, I believe that these guys are well intentioned, and they do have some conscientious workers on their various crews. However, they are extremely poorly managed. When the job is complex, a lack of intelligent, consistent oversite and control of the job along with poor communication is the kiss of death for the homeowner (unless you don't mind all the sleepless nights and weeks of arguing via e-mail). We will not repeat this experience. Dand D may be fine for small jobs, but I would leave the larger projects to a more polished and professional contractor.

Second experience with this company. They are superb, good detailed estimate; work done properly and right the first time. They may be a bit more expensive, but well worth it. They do siding, windows, decks, general contracting also.

A wind storm ripped off the vinyl siding on two sides of our home. Since our home owner's insurance was going to cover the cost of the two sides, we decided to replace all the siding. This allowed us to have an exact color match, install badly needed insulation and upgrade the shutters as well. Dand D was recommended by our insurance company. Greg Walker from Dand D was very helpful in pricing out the specifics with no heavy sales pitch. He recommended an upgrade to a heavier guage siding to add strength and protection from future wind damage. He also recommended reversing the seams on the two sides of the house that were damaged to help prevent the prevailing wind from finding its way under the siding and pulling it off yet again. There were no surprises on price. Quoted price = paid price. The work was performed in the time promised and was of craftsman-like quality. Dand D workmen also were very meticulous about clean-up which is no easy task on a project of this type. I would highly recommend them and we have used them again on the following project where we were similarly satisfied. Cost: $4,730. Installed one new Simonton Prism Platinum double hung white vinyl replacement window with half screen and grids between the glass. Installed premium hidden vent white vinyl soffit to cover the overhang area outside of the front porch beam and the entire front porch ceiling. Installed smooth, pre-finished aluminum trim to cover the front porch beam, front porch fascia boards and front porch inside frieze boards. Installed 5" seamless aluminum gutters and 2" x 3" aluminum downspouts to replace those on the front porch. Now we need to replace the atrium door at the rear of our home. Guess who we're calling?

This company performs excellent quality work. The end results were superb, the crews were on time and both the roofing and siding crews left our property immaculate. We were very satisfied with the work and the price was fair.