JONESVILLE HEATING & COOLING

Upon signing a contract to install ductwork only for a three ton heat pump system, the company failed to (1) provide installation in a timely manner (not complete in 4+ months) (2) cut multiple erroneous holes including two in the valley of an already shingled roof (3) acted unprofessionally including threatening voicemail message. I decided that threats were unacceptable and asked the owner of the business to schedule time to enter my house prior to retrieving tools and at that time a fair settlement related to prepayment for "materials", which was greater than 75% of the price, could be reached. Even after retrieving tools without sufficient prior notice, some were left and I informed the business that tools were still there and a fair settlement was still in order. A helper came by unannounced to retrieve these tools and they were returned by me per his request as the owner had apparently told him that he would have to buy them back for the business. The owner's response was to ask for additional payment.