1 800 GOT JUNK

The company showed up as promised within their specified time window, calling me ahead of time to let me know when they should arrive. Team was very polite and worked fast. The price was very reasonable.

They were happy to book my appointment online. The gentlemen were supposed to call with an ETA, given they cannot give an exact time but rather a window they will arrive, they called while in my parking lot.  While their website assured me they would recycle items and donate other items before taking them to the dump, the men removing my items threw them haphazardly into a dump trunk.  They broke items on the sidewalk of my rental complex and did not completely clean it up.  They also seemed confused that I had sorted items to be trashed, recycled and donated.  The cost of removal seems enormous given they were clearly going to the trash dump.  I was not at all pleased.

WAAAAAAAYOverpriced. They charged me for removing a full load, but were not careful about loading the truck in a way to maximize space. Everything was just thrown in the truck haphazardly instead of efficiently.
They were friendly and professional, but because there were at least 6 guys there to load one truck, I had to explain several different times what they needed to remove. In the end, a few pieces were left behind that I had meant for them to remove. Also, they left muddy boot prints on my carpet. Thank goodness I had already scheduled to have it cleaned this week. 
I used this company's services a few years ago and was pleased with the results. At the time, the two guys who showed up loaded the truck in such a way that I did not end up paying about 1/3 of what I paid this time for about the same amount of stuff. 
Bottom line - I felt like this was a huge ripoff. I will never use them again.

***UPDATED to add 
After a phone call explaining our dissatisfaction, they came back out and picked up the items that had been left behind.

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