VERIZON

Phone Service - Cellular, Internet Service, Phone Service - Landline,

Reviews

4.224 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
29%
3
13%
2
0%
1
8%


Rating CategoryRating out of 5
quality
3.9
value
3.9
professionalism
4.3
responsiveness
3.9
punctuality
4.2
Showing 1-24 of 24 reviews

Margaret M.
03/2016
5.0
internet service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nihal M.
10/2015
5.0
cell phone service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Ignacio R.
09/2015
4.0
cable tv service, landline phone service, internet service
  + 1 more
I like that their customer service is pretty good. What I don't like is that all of a sudden you have hidden charges on your bill. The price is not bad.
Description of Work: We have Verizon for cable and internet. I have the triple play.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Dave T.
09/2015
5.0
cell phone service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Dave T.
09/2015
5.0
landline phone service, internet service
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark R.
09/2015
4.0
cable tv service
  + -1 more
unknown
Description of Work: They provider our tv service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bette L.
08/2015
4.0
cable tv service, landline phone service, internet service
  + 1 more
They are okay. We are having trouble getting access to something and they are tough to get someone. I have 5 TVs and have everything so the price is not too bad.
Description of Work: I have my internet through Verizon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro

christine R.
08/2015
5.0
cell phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian B.
08/2015
5.0
cell phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cindi C.
08/2015
5.0
cell phone service
  + -1 more
unknown
Description of Work: They are my Phone Company and have over the top customer service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Keith H.
08/2015
1.0
cable tv service, cell phone service, landline phone service, internet service
  + 2 more
I would not use them in the future, but there are no other choices.
Description of Work: They're my cable TV, internet and phone service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0

Yes, I recommend this pro
$210

Sunil K.
07/2015
4.0
cell phone service
  + -1 more
unknown
Description of Work: Mobile
Rating CategoryRating out of 5
Yes, I recommend this pro

Adam G.
06/2015
5.0
cell phone service
  + -1 more
unknown
Description of Work: Internet
Rating CategoryRating out of 5
Yes, I recommend this pro

WHITNEY G.
06/2015
4.0
cell phone service
  + -1 more
unknown
Description of Work: phone
Rating CategoryRating out of 5
Yes, I recommend this pro

Marquess A.
06/2015
5.0
cell phone service
  + -1 more
unknown
Description of Work: phone company
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslie K.
05/2015
5.0
internet service
  + -1 more
We've used Verizon since we moved here in 2013. It's efficient. The service has been good. The service hasn't been an issue. I would recommend them to somebody else.
Description of Work: We are using Verizon just for the internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Andrew G.
05/2015
5.0
cable tv service, landline phone service, internet service
  + 1 more
It's a bundle. It's slightly cheaper. It's one check I'm writing not 3. Variety of channels compare to Comcast. I didn't have any internet and wires had gotten pulled out. The person came out and re-do the box and it was free of charge. They do the job. They do what they are suppose to do.
Description of Work: Verizon. Land line, cable and internet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Doug S.
07/2014
1.0
cell phone service
  + -1 more
Verizon sucks. My up grade was one day away and the Verizon company store in Union Station Washington DC
Description of Work: Verizon sucks. My up grade was one day away and the Verizon company store in Union Station Washington DC

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joanne M.
06/2014
4.0
cell phone service
  + -1 more
Service was prompt and tech was on time and very professional. Fixed the problem, although I was very skeptical that anything would change. Pleasant experience, to my surprise.
Description of Work: Upgraded wiring that had become faulty

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Carl P.
04/2012
3.0
landline phone service
  + -1 more
I'm not happy with them because they won't bring their Fios to my street. My entire neighborhood around us has it, so I'm not happy about them. My neighbors and I have tried to get them to do it, but they won't. I don't really have a choice but to use them.
Description of Work: I have my land line through them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Valerie C.
04/2012
4.0
internet service, cable tv service, landline phone service
  + 1 more
It is what it is.
Description of Work: I use VERIZON for internet, cable and telephone services. We have premium cable and all the sports channels.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Vivian S.
04/2012
5.0
insulation
  + -1 more
The technicians were very efficient and very nice. They gave me instructions on how to use the TV and remote. They were quick and very clean. When they were drilling holes, they had a little dustbuster to take away the mess that they made. I think they went beyond when they put in the plugs for me. I did have difficulty with the phone and they adjusted it right away.
Description of Work: They installed the lines for my phone, TV, and internet. They had to move the plugs to where the computer is, so I don't have to have a long cord in the room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Florence N.
04/2012
3.0
cell phone service
  + -1 more
.Overall, the materials I use are very problematic, however, their technical support is very responsive and very helpful every time I use them. Verizon as a whole seems to have several problems, but I usually have no problem fixing those when calling their technical support.
Description of Work: .I have to call them too many times for technical support and there seems to be more problems than there should be. However, their technical support is very good and prove to be very professional.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas G.
03/2012
3.0
cell phone service
  + -1 more
I have been using them for 10 years. Their service is okay.
Description of Work: I use VERIZON phone service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

    Contact information

    12901 WORLDGATE DR 800, Herndon, VA 20170


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Cellular,
    Internet Service,
    Phone Service - Landline,
    TV Service - Cable,
    Insulation

    FAQ

    VERIZON is currently rated 4.2 overall out of 5.
    No, VERIZON does not offer free project estimates.
    No, VERIZON does not offer eco-friendly accreditations.
    No, VERIZON does not offer a senior discount.
    No, VERIZON does not offer emergency services.
    No, VERIZON does not offer warranties.

    Contact information

    12901 WORLDGATE DR 800, Herndon, VA 20170