Herndon Auto Care

unknown

I will not use them again.

It was fine and they are honest. I bought things in the pasts and they said I did not have to do something when they could have easily said let’s do this. So that is why I go to them. What I like about them was the honesty and it was not hard to get an appointment.

I am very happy with them. They are knowledgeable.

I had been trying to get my second car inspected after not driving it for most of the past year. First station I went to came up with a laundry list of items needing to be fixed to pass. I am fortunate enough to be able to do most of my own simple repairs, and smart enough to know when someone is trying to get one over on me. I made the legitimate repairs and went to another station for a reinspection. They approved the repairs but came up with new ones the first shop hadn't. Only one was legitimate. After making that repair I visited Herndon Auto Care after remembering I had a good experience there in the past and the inspector was sympathetic and intelligent enough to have a conversation with me about the repairs I had made and what the issues were with getting it passed. I felt like I was being treated with respect as a human, not as a woman with visions of a big repair bill dancing in front of their eyes. The car passed with flying colors, and he even took the time to walk me through what he saw and some of the regulations since I wasn't terribly familiar with the exact rules for Virginia. I will never again go anywhere else.

I would recommend Herndon Auto Care. They're pretty honest and friendly. They give me a lot of information.