West End Gallery - Fine Art & Custom Framing

Framing, Artwork/Murals, Interior Design and Decorating,

About us

We are a family owned frame shop, and fine art gallery located in Short Pump, across the street from the mall. In 1967 our family opened their first art gallery / frame shop on Long Island, founded by Patrick James, where it was a fixture for many decades. In 2001 our family created a new location in Richmond, VA named West End Gallery founded by Pat's son Chris James. Richmond's West End / Short Pump area was the perfect location for the new gallery / frame shop. In 2011, West End Gallery relocated to a larger space in Short Pump, where Lauderdale Drive meets West Broad Street (next to Tweed). This was to give our customers an amazing, comfortable experience in our new, brighter space. Please visit and enjoy our art and framing services! FRAMING: All framing is done on the premises. This allows us to have the highest quality control for customer's works, and also allows us to accommodate rush orders. Our selection of over 2,000 frame styles is more than seen at most frame shops, including many styles not seen anywhere else in the area. Most customers are served by the gallery owner Chris James for exceptional design service. PRICING: We have noticed the plethora of big-box frame stores advertising "50% Off", "60% Off", and even "70% Off" sales. Unfortunately, inexperienced framing consumers have been misled by the big-boxes into thinking that these are sales based on prices found at real frame shops. They are not. Those discounts are based on big boxes highly inflating their own prices, and then dropping them down "to reality" only by discounting. We operate a much different way. Instead of inflating our prices to offer a discount, we keep our framing prices along the national average, with no coupons needed. Many framing customers have price among many factors they consider, and we offer frames in all price ranges. On the least expensive end, we have a budget-friendly custom framing package which is $69, including select frames, single mat, glass, acid-free foamboard and professional fitting on smaller prints and documents. Regardless of whether you are looking for a special frame in a higher price range, or a budget friendly frame, we will make you feel comfortable whatever your price range for your project is. SELECTION: In addition to our budget friendly options, we are chock-full of designer style frames, including exotic woods, unique patterns with glossy-finishes, hand-carved real gold gilding, custom colors and all styles imaginable from traditional to contemporary. It is hard to summarize our selection in words, but the most common word we hear from customers is "Wow!" when they see our framing walls. Come in and see the "wow" factor we have! ARTWORK: Our artwork comes from international, national and local artists. We have had so many compliments about our art gallery selection. We feature originals and limited editions from well known artists such as Pino, Arvid, Colucci, Barber, Nesvadba, Paulsen as well as up-and-coming artists. Our website shows many of our artist's works, and our collection is well worth seeing in person. If you have any questions, please feel free to contact Chris at West End Gallery at email@westendframing.com

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

We are a full-service frame shop with framing in all price ranges and styles. Artwork from traditional to contemporary.

Services we don't offer

Unframed Mirrors

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
4.7
Showing 1-6 of 6 reviews

Patricia Z.
09/2015
5.0
picture framing
  + -1 more
unknown
Description of Work: Framed a tapestry and 2 prints |Beautiful work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ann W.
07/2014
5.0
picture framing
  + -1 more
It went great! The gentleman helped me immediately, and explained a few things about hanging it and carried it to my care for me! Its a very nice store with lots of choices for frames also. I would go back anytime for framing needs also.
Description of Work: I went in with a mirror I needed to have a wire added to the back to hang it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

amanda D.
12/2012
5.0
picture framing
  + -1 more
They are very professional and provide quality work.
Description of Work: I had them frame 4 large pictures I had. They did the framing and mats.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Dorothy R.
11/2012
5.0
picture framing
  + -1 more
I had a nearly 100 year old photo of my mother seated at a piano. It was beautiful, very artistically set up - and in awful condition when I got it. After having it restored by Chamberlain Restoration (mold removed, colors brought back) it needed new framing. West End did an outstanding job in helping me select framing and then superb work on the framing itself. Perhaps a bit costly, and worth every penny.
Description of Work: Frame a photo, historic to my family.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Wendy U.
12/2009
5.0
picture framing
  + -1 more
I've had several items framed at this place and each time I've been very pleased. Since I'm not good a choosing frames, this has been the right place for me to come. I give the owner my budget, tell him what I'm generally looking for and he narrows down the selection to 2 or 3 choices. He seems very knowledgeable and is always very helpful and eager to work within a budget.
Description of Work: I've had several items framed for anywhere between $100 and $200 a piece.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Barbara B.
02/2008
5.0
picture framing
  + -1 more
When we moved to the west end, I relied on a neighbor's recommendation for a "good frame shop." I have to say, she was spot-on with her recommendation. I've been to a few of the frame shops around town, but this one (which is kind of hidden from the closest road) had a beautiful collection of oil paintings and prints, and they said they have 2,000 frames on their walls too. The owner said he's been doing this 19 years and started in his father's gallery in New York when he was young. To make a long story short, his framing price came out about the same as the craft stores w/discount (though he said he doesn't have coupons) and he was much more cordial and helpful. He had frames covered in real gold. When I mentioned my budget, he had many great ones within it. His shoppe is tucked away on the Gayton Road (not Gaskins Road) side of the Gayton Crossing Shopping Center over by the Tennis Store, Ukrops and Melting Pot.
Description of Work: We framed a nice landscape giclee print about 30" wide and went with a traditional frame and fabric matting for our dining room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

    Contact information

    4021 Lauderdale Dr, Henrico, VA 23233

    www.westendgalleryrva.com

    Service hours

    Sunday:
    12:00 PM - 4:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Framing,
    Artwork/Murals,
    Interior Design and Decorating,
    Glass and Mirrors

    FAQ

    West End Gallery - Fine Art & Custom Framing is currently rated 5 overall out of 5.

    Sunday: 12:00 PM - 4:00 PM

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 6:00 PM

    West End Gallery - Fine Art & Custom Framing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, West End Gallery - Fine Art & Custom Framing does not offer free project estimates.
    No, West End Gallery - Fine Art & Custom Framing does not offer eco-friendly accreditations.
    No, West End Gallery - Fine Art & Custom Framing does not offer a senior discount.
    Yes, West End Gallery - Fine Art & Custom Framing offers emergency services.
    No, West End Gallery - Fine Art & Custom Framing does not offer warranties.
    West End Gallery - Fine Art & Custom Framing offers the following services: We are a full-service frame shop with framing in all price ranges and styles. Artwork from traditional to contemporary.
    Unframed Mirrors

    Contact information

    4021 Lauderdale Dr, Henrico, VA 23233

    www.westendgalleryrva.com

    Service hours

    Sunday:
    12:00 PM - 4:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM