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Service Master of Richmond Inc

Founded 1969 • With Angi since June 2010

4.5

(16) Verified Reviews

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Business Details

Phone Number

Address

2809 Ackley Ave

Henrico, VA 23228

Map showing Service Master of Richmond IncView larger map

Description

Fire and water damage mitigation, mold remediation, carpet and upholstery cleaning.

Verified Reviews

A few reviews for this pro...
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Peter C.
5.0
01/21/2015
unknown
Description of Work
Great service, gave me lots of tips on how to take care of the carpets and was very efficient.
Category
carpet cleaners
Susan W.
1.0
04/23/2014
unknown
Description of Work
As pertaining to post-fire salvage, storage, and cleaning of household belongings, almost every aspect of their service was surprisingly disappointing.
Category
carpet cleaners
Jane N.
5.0
02/18/2014
Used wet cleaning on some and dry on others, depending on the fabric. They were very knowledgeable, and tailored the cleaning according to what was needed. Even talked me out of cleaning some furniture, because it wouldn't have made enough difference in the appearance. I have used other services and I will only use Service Master from now on. They were much better and comparably priced.
Description of Work
Cleaned carpet and upholstered furniture.
Category
carpet cleaners, upholstery cleaning
Marshall W.
4.0
08/03/2011
I have been using their services for the last 25 years and have been satisfied with them. This time it was a bad experience, as they forgot to hook up something, while installing the same. At the end of the day, they still took care of the issue. I will use them in future.
Description of Work
I used the services of Service Master of Richmond Inc. to install 2 new air-conditioners, couple of months ago.
Category
heating & air conditioning/hvac
Clay C.
5.0
10/14/2010
First, I should mention that I called Service Master to find out more about their services; I had never had our carpets cleaned, and didn't know what it entailed or have any idea about costs. The person who answered the phone was extremely knowledgeable and could answer all of my (many) questions. It was only a few days before they came to clean our carpets, and they did a fantastic job. They called to remind us (which I always find helpful) and showed up on time. The service provider was also professional and did a great job. He was quick - but not too quick! I felt that he was thorough but didn't waste any time either.
Description of Work
We had our carpet cleaned in almost every room. They also cleaned under furniture and our carpeted stairs.
Category
carpet cleaners
Pamela H.
5.0
10/12/2010
Well he was a little late, but I understand these things happen. However, once he got here, he was so professional and obviously knew what he was doing. Great job!
Description of Work
Very professional. He did a great job on my carpet. Would highly recommend.
Category
carpet cleaners
Anne S.
4.0
08/04/2010
They did a good job. I think their price was reasonable.
Description of Work
I used Service Master Of Richmond Inc three years ago. I had an accident with the master bathroom and my house was flooded. They came out to dry it. They also had to replace a bit of flooring underneath.
Category
carpet cleaners, carpet installation, flooring contractor
Joyce H.
5.0
06/20/2010
Wonderfully!
Description of Work
Kenny came and cleaned a large living room, dining room, 3 bedrooms and the hallways (the senior discount really helped with the price!). He showed up on time. He didn't move furniture, but that was agreed to before he came. He spot-treated problem areas before cleaning each room. He was thorough but quick. I will definitely have him come back!
Category
carpet cleaners
Tony M.
5.0
11/10/2009
They did a good job and were prompt. They did the job and left. I would use their services in the future as well.
Description of Work
I used the services of Service Master about 2 months ago for carpet cleaning.
Category
carpet cleaners
Charlene W.
5.0
12/12/2008
They arrived on time, let me add a room I didn't originally request, provided firm quote after measuring, price was as expected and cleaned all very efficiently. The results looked good. The service man was very polite.
Description of Work
Service Master cleaned flight of stairs, two bedroom, rec room, very long hall way and high traffic area in another room.
Category
carpet cleaners
5.0
08/24/2006
We have been asked, if our carpets were replaced twice since Service Master cleaned them. The man who came out paid special attention to the areas I was worried about and spot cleaned the stains that he thought might be trouble. He was also very nice and the carpets dried in about three hours. They look really good.
Description of Work
Service Master cleaned the carpet in two rooms of our 2900 square foot home.
Category
carpet cleaners
5.0
08/22/2006
Service Master did a great job of cleaning our carpets. They removed all of the stains, even the grape juice that my son spilled. They were able to come out the day after we called them and they were done in about an hour and the carpets dried in less than two hours. They are a very convenient company and they do a great job.
Description of Work
Service Master cleaned the carpets in three rooms of our 2400 square foot home.
Category
carpet cleaners
SCOTT T.
4.0
08/22/2006
We only used Service Master this one time. They didn't move any furniture and it took about eight hours to dry. They were able to pull up most stains, but not all, though some of them were very old and stubborn stains.
Description of Work
Service Master cleaned four bedrooms, a play room and a large area rug.
Category
carpet cleaners
5.0
08/07/2006
The great room is a very high traffic area for our family, so we have it cleaned regularly. Service Master of Richmond did a really good job. They did what they told us they would do. They removed a gel ink stain out of our carpet. They were helpful moving furniture. They put plastic discs under the carpet to protect from rusting.
Description of Work
They cleaned the carpet in our large great room.
Category
carpet cleaners
4.0
08/07/2006
They were late coming out and they stayed late into the evening working, but other than that they did great work. All of the materials they used were good quality. The paint, wood, carpet, all of it was good and it looked great when they were finished. The insurance company took care of the cost.
Description of Work
They laid carpet in the dining room and living room. They also laid linoleum in the kitchen. They replaced part of the wall and drywall between the kitchen and dining room and also painted it.
Category
carpet installation, drywall, flooring contractor, interior painters
5.0
07/21/2006
Service Master did a great job cleaning my carpets they even got those old stubborn stains out. They made sure that the carpet was done so it dried quickly. The worker that came out was very nice and polite.
Description of Work
Service Master cleaned three rooms of carpeting that had mild stains on them.
Category
carpet cleaners

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Carpet Cleaning
    Flooring Sales and Installation
    Carpet Sales and Installation
    Interior Painting
    Upholstery Cleaning
    Heating and Air Conditioning
    Drywall
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Check, Discover, MasterCard, Visa
    Senior Discount
    15%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Fire and water damage mitigation, mold remediation, carpet and upholstery cleaning.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Service Master of Richmond Inc

    How is Service Master of Richmond Inc overall rated?

    Service Master of Richmond Inc is currently rated 4.5 overall out of 5.

    What days are Service Master of Richmond Inc open?

    Service Master of Richmond Inc is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    What payment options does Service Master of Richmond Inc provide

    Service Master of Richmond Inc accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa

    Does Service Master of Richmond Inc offer free estimates?

    Yes, Service Master of Richmond Inc offers free project estimates.

    Does Service Master of Richmond Inc offer eco-friendly accreditations?

    No, Service Master of Richmond Inc does not offer eco-friendly accreditations.

    Does Service Master of Richmond Inc offer a senior discount?

    No, Service Master of Richmond Inc does not offer a senior discount.

    Does Service Master of Richmond Inc offer emergency services?

    Yes, Service Master of Richmond Inc offers emergency services.

    Are warranties offered by Service Master of Richmond Inc?

    Yes, Service Master of Richmond Inc offers warranties.

    What services does Service Master of Richmond Inc offer?

    Service Master of Richmond Inc offers the following services: Fire and water damage mitigation, mold remediation, carpet and upholstery cleaning.