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Merry Maids of Richmond

About us

Our main focus is to provide thoroughly-customized service on each and every visit. Guaranteed. So that when you walk through your door, it's to a home that is cleaned to your satisfaction. And a well-deserved sigh of relief. We are committed to cleaning your house like it was our own, and that means doing the job right.

Business highlights

36 years of experience

Services we offer

Merry Maids offers custom cleaning services based on individual needs. We have bonded, bathrooms, blinds, ceiling fans, cleaning hardwood floors etc. We bring all supplies and equipment. We also are able to do move-in and move out services., cobwebs, dusting, extensively trained employees. Our service includes cleaning of kitchens, insured, vacuuming

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
17%
1
17%
Showing 1-6 of 6 reviews
Lori D.
Apr 2017
1.0
$288
unacceptable. Ceiling fans not vacuumed, cabinets not wiped down, toilets not cleaned, floors not cleaned. Dust balls left on floors
Response from Merry Maids of Richmond
"Unfortunately this client was not very reasonable. We tried to go back and fix her concerns, (which were VERY unrealistic). All she wanted was a free cleaning. She has given us F's on every catergory yet we were professional, on time & very resposive"

Cliff M.
Feb 2015
2.0
$115
Quality of the cleaning was very inconsistent. Entire areas were routinely skipped. The master walk-in closet was not being vacuumed at all. The front foyer had cob webs and dust bunnies all along the base boards, the welcome mat around the front door and garage were not vacuumed and I suspect the linoleum was not being washed either.
Given that the price charged for this service sits around the middle of the range that I've seen, these misses are just totally unacceptable.
Response from Merry Maids of Richmond
"Mr [Member Name Removed] gave us excellent ratings when we did a follow up calls (those calls were done randomly by the corporate office. His service was preformed in October but no rating till February....this seems odd."

Beth R.
Apr 2014
4.0
Yes, I recommend this pro
$114
unknown

John D.
Jul 2012
5.0
Yes, I recommend this pro
$230
They did what is considered a heavy cleaning. You don't have to supply the cleaning products unless it is something you prefer that they use. I feel their come back service is at an excellent price.

Bryan P.
May 2012
4.0
Yes, I recommend this pro
$120
There was one regular girl who came. She was very nice, very personable. She took the time to ask if there was something that needed improving each time she came, and I appreciated that.

Margaret R.
May 2012
5.0
Yes, I recommend this pro

The first time cleaning is usually more and then they will give you an estimate appropriate for your home. They tend to be on the higher end cost-wise, but the quality and consistency of their work is excellent. They are also very thorough.

They have a very stable staff and they send 2 people at a time. Their teams rotate and they have a really good training program. They are also bonded and insured. I have also used them as a one-time deep cleaning. They do really good work and they leave your house smelling really fresh.

They bring their own equipment and cleaning products. They offer free at home estimates.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Merry Maids of Richmond is currently rated 3.5 overall out of 5.

Merry Maids of Richmond accepts the following forms of payment: CreditCard

Yes, Merry Maids of Richmond offers free project estimates.

No, Merry Maids of Richmond does not offer eco-friendly accreditations.

No, Merry Maids of Richmond does not offer a senior discount.

No, Merry Maids of Richmond does not offer emergency services.

No, Merry Maids of Richmond does not offer warranties.