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Loyal Termite & Pest Control Inc logo

Loyal Termite & Pest Control Inc

Pest Control, Home Inspection, Animal Removal,

About us

Loyal Termite & Pest Control has been providing Central and Eastern Virginia with full-service pest control since 1960. The licensed exterminators at Loyal are committed to keeping your property pest-free all year long, which is why we offer our Gold Shield Protection Plan. Ants, termites, rodents, cockroaches, and bed bugs are just a few of the many pests we can protect you from in our residential and commercial pest control. Loyal Termite & Pest Control is a proud member of the Rentokil family of companies in North America. Rentokil is a pest control business operating all over the world, providing high levels of service to commercial and residential customers. We are confident that our history of service provision to the people and businesses in the Central Region will continue to develop and improve through our partnership with Rentokil. Our Mission is simple: to use our technical expertise to protect people and enhance lives.

Business highlights

65 years of experience

Services we offer

Pest Control - Termite Control, Bed Bug, Mosquito. Real Estate Inspections. Moisture Control

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.8179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
1%
1
2%

Filter reviews by service

Showing 1-25 of 179 reviews
Lou M.
Aug 2021
1.0
$25,000
Inspection and treatment was done in March, 2019. In march, 2020, I paid the $125 annual renewal fee for inspection, treatment, and protection. Never heard a word from Loyal the rest of the year. In March, 2021, I received and invoice for another annual renewal and called to find out exactly what I was paying for. I was told it was for inspection and treatment and protection, and as soon as my payment was received they would call me to set up an appointment for the service rep. I paid another $125 fee and as of this writing cannot even get Loyal to respond to my numerous attempts to contact them. I have called via phone, attempted to email, posted on their FB page, and written and mailed a letter via USPS to no avail. Loyal has been and remains totally unresponsive to any attempt to get this resolved. My next step is to file a claim against them in small claims court. DO NOT EVEN CONSIDER USING THIS COMPANY FOR YOUR PEST CONTROL NEEDS.

Nicholas L.
Aug 2020
5.0
Yes, I recommend this pro
$50,000
The service consisted of spraying for insects, putting down baits and items to check for termites. Josh arrived on time and was vey thorough, friendly and professional. Unfortunately, I left two voice mails for the office staff over a couple of days to make payment arrangements and have yet to get a call back; that’s why I rated responsiveness as a “D”.

William H.
Jun 2020
5.0
Yes, I recommend this pro
$20,000
They are responsive, and willing to work with you when issues arise.

Kathy K.
May 2020
5.0
Yes, I recommend this pro
$12,500
Patrick the termite inspector arrived a few minutes before the scheduled time which was very helpful. He was very cheery and set about the inspection. In 10-15 minutes he had completed the inspection. There was no evidence of termites which was good news. Additionally he pointed out that a wire on our gas meter seemed not to be connected to anything. I appreciated the information and am looking into this situation. Thank you.

Richard T.
Nov 2019
5.0
Yes, I recommend this pro
$70,000
Tech arrived on time, spent an appropriate amount of time under the house, did not leave any mess, and was professional in all manners.

TURNER C.
Nov 2019
5.0
Yes, I recommend this pro
$8,500
Loyal Pest is great. They’re very courteous, professional, and thorough.

John E.
Oct 2019
5.0
Yes, I recommend this pro
$9,500
Rick is extremely reliable, knowledgeable and courteous!

Cory S.
Oct 2019
4.0
Yes, I recommend this pro
$10,000
I've been getting quarterly service @$100 per visit for several years, same service technician always comes. Uses eco-friendly bio-degradable diatomaceous earth at my request, to keep outside ants from coming in. Also treats some windows with traditional sprays to keep away spiders. Leaves boxes to treat rodents with bio-degradable poison. Office does scheduling and is very responsive.

Marie A.
Oct 2019
5.0
Yes, I recommend this pro
$8,500
Was dog sitting so only did garage and laundry room. Clint did a great job and here on time Discovered red ants and got rid of them He’s a favorite in the Manor.

Jean-Michel C.
Aug 2019
5.0
Yes, I recommend this pro
$7,500
They were fantastic and explained everything.

Meaghan W.
Aug 2019
5.0
Yes, I recommend this pro
Always great reliable service by Loyal!

Gina W.
Jul 2019
5.0
Yes, I recommend this pro
Very friendly and professional service. I would recommend to friends and family.

Robert H.
Jul 2019
5.0
Yes, I recommend this pro
See scoring

Carol B.
Jul 2019
5.0
Yes, I recommend this pro
$8,500
AS usual, very uneventful which is what you want, but today the Bugman mentioned I had a lot of cobwebs and I remarked that it was hard to keep up with the daily respinning! The next thing knew he had a brush/mop on a long pole and was going over each corner of both patios, around kitchen window (I'd asked for special attention since I'd spotted some little "visitors" in the kitchen. I was thankful for the extra effort. Typical of Loyal's customer oriented service. Thank you loyal. Highly recommend them. Have had contract for about 5 years+. No ants in my house now!

Shawn C.
Jul 2019
5.0
Yes, I recommend this pro
Loyal Termite & Pest Control inspected my property for termites. They were prompt on their scheduled appointment and very professional. I would not hesitate to use this company in the future.

Stacy P.
Jul 2019
5.0
Yes, I recommend this pro
$6,000
As always, Adam did a thorough and great job. He always contacts me prior to doing work, per my request due to my dog. Adam has a wonderful work ethic and is enjoyable to work with. Stacy Pollard

Chris P.
Jun 2019
5.0
Yes, I recommend this pro
Have only had initial visit but service was the same day as my phone call. The office staff and the guys who came to the house were very professional, polite, and accommodating.

Frank M.
Jun 2019
5.0
Yes, I recommend this pro
Great so far.

Sheila C.
May 2019
5.0
Yes, I recommend this pro
Both the office and field workers are professional, efficient and nice. We have been with them for four years and have been happy with their responsiveness and results.

Brett C.
May 2019
5.0
Yes, I recommend this pro
I requested an inspection/quote as I found some carpet beetles in my home. Josh came out and after a thorough inspection concluded I did not need their services so there was no charge for the visit. He also checked for termites and other pests while at it, and found nothing. He even made a recommendation on sealing up a vent in my crawl to keep water out for future issues. I appreciate Josh's professionalism and transparency. I will definitely use Loyal Termite & Pest Control for future needs.

Barbara J.
Mar 2019
5.0
Yes, I recommend this pro
I called on Monday when we got home from a trip where we had been gone for 10 days or so. They had someone out the next day. He was professional and honest. Said we had Indian meal moths(?). We had already thrown out anything that might be causing the problem which he said was exactly what we should have done. He said there was not anything else that needed to be done and left. No charge! I don't know of many companies that would not charge something for sending an employee out but they didn't. I would call them again, in a heartbeat. It's hard sometimes to find an honest company but this is one of them!

Mark W.
Feb 2019
5.0
Yes, I recommend this pro
$3,000
Outstanding, as always! I have been using Loyal for several years now and Patrick has been "my guy" throughout. The fact that I am a very pleased long-term customer says it all!!! GO LOYAL!!!

Sandy L.
Feb 2019
5.0
Yes, I recommend this pro
$9,000
Very friendly and professional. Really cared about getting you the service you need.

Victor O.
Oct 2018
5.0
Yes, I recommend this pro
$14,000
Very well they applied a treatment inside, outside and under house on crawlspace. Very knowledgeable and polite, curtious, punctual and kept there word to come back out without any additional fee to treat again of we saw something else before next scheduled treatment.

Harry Y.
Sep 2018
4.0
Yes, I recommend this pro
Very good. Tech on time and performed service in a timely, professional manner. Good company, good service and value
...
Showing 1-25 of 179

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Loyal Termite & Pest Control Inc is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:00 PM Tuesday: 7:30 AM - 5:00 PM Wednesday: 7:30 AM - 5:00 PM Thursday: 7:30 AM - 5:00 PM Friday: 7:30 AM - 5:00 PM
Loyal Termite & Pest Control Inc accepts the following forms of payment: Financing Available, Check, Visa, Discover, MasterCard
Yes, Loyal Termite & Pest Control Inc offers free project estimates.
Yes, Loyal Termite & Pest Control Inc offers eco-friendly accreditations.
Yes, Loyal Termite & Pest Control Inc offers a 5% senior discount.
No, Loyal Termite & Pest Control Inc does not offer emergency services.
Yes, Loyal Termite & Pest Control Inc offers warranties.
Loyal Termite & Pest Control Inc offers the following services: Pest Control - Termite Control, Bed Bug, Mosquito. Real Estate Inspections. Moisture Control

Contact Information

340 Hill Carter Pkwy, Suite H, Ashland, VA 23005

Service Hours

Monday:7:30 AM - 5:00 PM
Tuesday:7:30 AM - 5:00 PM
Wednesday:7:30 AM - 5:00 PM
Thursday:7:30 AM - 5:00 PM
Friday:7:30 AM - 5:00 PM
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