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A Brighter Outlook Window Cleaning LLC
Founded 1978 • With Angi since January 2010
Business Details
Phone Number
Address
1901 Flintwood Drive
Henrico, VA 23238
Description
We are a family-run local business. Call us for an estimate in the greater Richmond area or see our website to email a request for an estimate. 39 years experience in residential and commercial window cleaning. Serving In Richmond since 2003. Free estimates. * Ask about our February 15% discount on windows and chandeliers
Verified Reviews
A few reviews for this pro...
Elizabeth K.
01/15/2022
Outstanding. This fabulous family-owned and run business cares about you and your windows and it shows!! Highly trustworthy and highly recommended. I’ve already booked my next window and gutter cleaning.
Description of Work
Window cleaning, including inside inserts, and gutter cleaning
Category
gutter cleaning, window cleaning
Michael D.
01/11/2020
Mindy H.
04/14/2019
Rick at A Brighter Outlook did a great job washing the exterior of all of the windows of our home. He was very responsive to my original request and scheduling with him was easy. He showed up on time, did a great job and charged exactly what I had been told. I would definitely hire him again.
Description of Work
They washed the exterior of all of the windows in our home.
Category
window cleaning
Service Provider Response
Thanks Mrs. [Member Name Removed], for having us clean your windows. It was a pleasure meeting you! Rick Elytom G.
04/26/2018
Rick was very responsive and was able to come out last minute. The job was done meticulously and I couldn't be happier. I will hire again.
Description of Work
Window cleaning inside and out
Category
window cleaning
Service Provider Response
Thanks for hiring us and it was a pleasure meeting you and your cute little dogs!Karen H.
12/05/2017
David H.
10/13/2017
Very well. Called before scheduled arrival time to say that they would be a little late. They were less than 30 minutes late
Description of Work
Cleaned windows, window sills, screens, storm doors skylight and 15 pane interior French doors
Category
window cleaning
Service Provider Response
Thanks Mr. [Member Name Removed]. I wish you the best with your move and the sale of your nice home. Best to you, Rick Elybeth B.
07/02/2017
No services were ever performed. Never even got the estimate I was expecting.
Description of Work
I called this company to clean my windows.They said it would be within the next two weeks to come and give me an estimate and schedule the service. It has now been more than a month with no call or estimate.
Category
window cleaning
Service Provider Response
I sincerely apologize. We have been overwhelmed with work and had email issues but I know that doesn't help your situation any. Do you still have a need? Again I am sorry. I can schedule to come out and look at your windows this week if you would like. Rick Ely, Owner.Marshall W.
05/03/2017
Rick and his team do a great job. Windows and screens came out looking great. They are very careful and leave the house looking just as they found it. It Responded same day, made appointment for the following day, arrived on time, and charged a reasonable price. I highly recommend them.
Description of Work
Needed all my windows cleaned.
Category
window cleaning
Gwen H.
02/09/2017
I'm truly enjoying my "brighter outlook ". I couldn't be more thrilled with the results, professionalism, pride and punctuality of the three workers. One worker included the owner.
Description of Work
Window cleaning; inclusive of old fashioned storm windows and wooden panes.
Category
window cleaning
Service Provider Response
Thank you Ms. [Member Name Removed]. We enjoyed working for you and appreciate your business! Rick ElyKaren U.
11/03/2016
D B.
10/21/2016
My windows have Never looked so good! The staff of 3 was courteous and professional and came exactly when they said they would. I will definitely use them again and recommend to my friends.
Description of Work
All windows and skylights cleaned inside and outside.
Category
window cleaning
Service Provider Response
Thanks so much for the review. It was nice to meet you and to work on your beautiful home!BARBARA T.
10/18/2016
Mr. Ely was quick to respond to my request, and willing to do the job at a time that worked best for us both. His price was fair, and the work outstanding. His two workers were courteous, kind, and extremely hardworking...I was very impressed with them both. They did a wonderful job, and offered to move back any items I'd had to move to allow them window access. I would most definitely use this outstanding company again.
Description of Work
I needed to have all my windows (in an 80 year old cape) washed, both inside and out.
Category
window cleaning
Service Provider Response
Thanks Mrs. [Member Name Removed]. They told me that they very much liked working for you. Thanks for the opportunity!William V.
07/28/2016
Excellent!! The team was very professional and even removed their shoes or put on covers, which my wife likes. The windows were all 12-16 paint double hung 1930's windows. The team did an excellent job that well beyond what I could have done myself. Punctual, professional and reasonably priced I truly recommend them to anyone who wants a "Brighter Outlook" through clean windows. Great Job guys.
Description of Work
Windows cleaned both inside and out.
Category
window cleaning
Sarah T.
03/23/2016
I called A Brighter Outlook because of their many stellar reviews, and I have experienced no disappointments in any area. Rick, the owner, returned my call promptly. He came to my house and presented an estimate the very next day...an estimate I couldn't refuse. It seemed so reasonable to me considering how filthy the windows and doors were. We set up an appointment. He arrived promptly on time with his adult son. They got straight to work: one outside, one inside. Rick worked inside, and we chatted pleasantly about various topics, but he worked as he talked. He cleaned up, returned furniture to its place, and swept the sills. And they were gone! What impressed me most was not only their thoroughness and attention to detail, but they actually fixed a window that wouldn't close properly and lock, and they wanted me to feel safe in my own home.They also replaced a latch on a screen that was missing. I do have a Brighter Outlook today, not just because my windows and doors are sparkly clean, but because of the decency of these 2 business owners who care so much to go the extra mile for their clients. I'm looking forward to having A Brighter Outlook at least 3 or 4 times each year!
Description of Work
Cleaned windows, inside and out; cleaned screens and sills; cleaned all doors. Additionally, the guys opened all the windows that had been painted shut AND they fixed a window that wouldn't close properly in order to be locked AND they made sure all screens were tightly in place.
Category
window cleaning
Service Provider Response
Dear Ms. [Member Name Removed], Thanks for the great review and kind words. It was a pleasure meeting you and working for you. Rick ElyAlice R.
01/06/2016
It went very well. My windows were very dirty and when the men left they were shining. The two men came on time and immediately started taking out the storm windows and putting a location number on each. They worked steadily until the job was done. I will call them again to clean my windows.
Description of Work
Cleaned outside windows and storm windows.
Category
window cleaning
Service Provider Response
Thanks for the review and we look forward to seeing you again!James M.
10/01/2015
I'd called other providers but they were busy with calls due to the an upcoming storm. Chris was fast, considerate of the property and had the 30 foot high gutters, side gutters and back porch cleaned out in less than 45 minutes.
Description of Work
The owner came out to my place on short notice to clear out some problem gutters.
Category
gutter cleaning
Marshall H.
07/31/2015
WE HAVE an older home with old storm windows and some painted stuck windows. Rick & crew did about 21 windows...leaving them sparkling clean in about 4 hrs...also scrapped excess paint off some windows.
Description of Work
RICK & his crew of 2 spent 5 hours washing/ sometimes unsticking our windows and ancient storm windows.....WHAT A GREAT JOB THEY DID!!!!!!!!!!!!!
Category
window cleaning
Greg G.
07/15/2015
Rick gave an estimate over the phone and made an appointment to clean my double French doors inside and out. The route person arrived on time and was professional. He did an awesome job of removing the excess paint, cleaning the woodwork, and made each individual pane crystal clear and sparkle. The price was fair and for the amount Rick estimated. I'll be scheduling them for future cleanings. Very nice work and I'm impressed.
Description of Work
Cleaned French doors inside and out.
Category
window cleaning
JOAN C.
06/15/2015
I called to schedule an estimate to wash the exterior of my windows. The person answering the phone was very pleasant and did tell me that they were very busy. She said someone would come by to take a look and give me an estimate. A week later and I haven't heard anything from the company. I didn't bother to call the company back because I figured if they couldn't get to me within a week of calling, or at least to call back and say it may be another week or some time frame, then they would be too busy to actually wash my windows. It's a shame because I really wanted to try and work with this company because of all the wonderful reviews. I don't understand, based on my experience, how anyone could give an "A" grade for responsiveness. I'm thinking they either need to hire more people or decrease their service area. It really isn't good to lose potential new customers.
Description of Work
Called to get an estimate to wash exterior of windows
Category
window cleaning, pressure washing
Service Provider Response
[member's name removed] I am sorry if I did not get back to you. I had a note on my message pad on 6/18, "called, left message" and I thought that meant you had a call back. It has been extremely busy and you are right, I need to hire another worker. I hope you will call again and we can give you timely service. Sincerely, Rick ElySandra B.
06/06/2015
The team arrived on time and immediately began their work. They were quiet, respectful and pleasant. They finished quickly, removed all their cleaning tools and buckets and were gone in 5 hours. They were great and we will use them again.
Description of Work
The team washed all 24 windows outside and inside with minimal disruption to our home.
Category
window cleaning
Sterling B.
06/05/2015
Richard L.
05/31/2015
The crew arrived on time, were respectful, courteous and didn't make a mess. The windows probably hadn't been cleaned in a couple of years and the storm windows had a bunch of gunk in them. All clean now! Feels great to look out sparkly clean windows! Thank you! I would recommend them and will have them clean my windows next year!
Description of Work
Cleaned my windows, storm windows and frames
Category
window cleaning
Service Provider Response
Thanks (removed member name). Look forward to seeing you next year and welcome to Richmond! Ricksherry M.
03/17/2015
It went wonderfully. They were on time and worked steadily until they were done and had checked the windows to be sure they all looked good. Some of our windows had hard water stain on them and they worked until they found a way to make them look as good as possible. They were neat and careful inside the house. Totally positive experience.
Description of Work
Cleaned inside and outside of all windows plus the screens.
Category
window cleaning
Service Provider Response
Thanks [member name removed]. It was a pleasure working with you!CYNTHIA B.
11/25/2014
I contacted this company based on the reviews on Angie's site. They were very prompt in returning my call; and we quickly set a date for the work. They are here now, washing the windows and I have to say, they are doing a fantastic job. Since I work from home, I also appreciate the fact that they work quietly. I will definitely use this company again.
Description of Work
Cleaned all windows; inside and out.
Category
window cleaning
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Angi Certified
Offers Coupon
No subcontractor guarantee. Payment is due upon completion of job. Free Estimates.
Angi Certified
Licensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Warranties
No
Services Offered
2016 Super Service Award Winner! Window Cleaning, Commercial, Residential, New Construction Window Washing, Mirror Cleaning, Blind Cleaning, Gutter Cleaning, Chandelier Cleaning & Pressure Washing.
Services Not Offered
Ask for details.
Frequently Asked Questions & Answers about A Brighter Outlook Window Cleaning LLC
How is A Brighter Outlook Window Cleaning LLC overall rated?
A Brighter Outlook Window Cleaning LLC is currently rated 5 overall out of 5.
What days are A Brighter Outlook Window Cleaning LLC open?
A Brighter Outlook Window Cleaning LLC is open:
Monday: 8:00 AM - 5:30 AM
Tuesday: 8:00 AM - 5:30 AM
Wednesday: 8:00 AM - 5:30 AM
Thursday: 8:00 AM - 5:30 AM
Friday: 8:00 AM - 5:30 AM
What payment options does A Brighter Outlook Window Cleaning LLC provide
A Brighter Outlook Window Cleaning LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Does A Brighter Outlook Window Cleaning LLC offer free estimates?
Yes, A Brighter Outlook Window Cleaning LLC offers free project estimates.
Does A Brighter Outlook Window Cleaning LLC offer eco-friendly accreditations?
Yes, A Brighter Outlook Window Cleaning LLC offers eco-friendly accreditations.
Does A Brighter Outlook Window Cleaning LLC offer a senior discount?
No, A Brighter Outlook Window Cleaning LLC does not offer a senior discount.
Are warranties offered by A Brighter Outlook Window Cleaning LLC?
No, A Brighter Outlook Window Cleaning LLC does not offer warranties.
What services does A Brighter Outlook Window Cleaning LLC offer?
A Brighter Outlook Window Cleaning LLC offers the following services: 2016 Super Service Award Winner! Window Cleaning, Commercial, Residential, New Construction Window Washing, Mirror Cleaning, Blind Cleaning, Gutter Cleaning, Chandelier Cleaning & Pressure Washing.
Are there any services A Brighter Outlook Window Cleaning LLC does not offer?
Ask for details.