Grout Doctor

ceramic tile installer, floor cleaner

About us

Grout Doctor is the very best option for all your grout and tile needs. We always offer the very best pricing, excellent customer service and superior workmanship on every job we do. Call us now for a quote! Grout Doctor of Virginia now offers MINI Make Overs, New floor installs (tile, LVP, LVT), Granite Counter Polishing and Sealing and Tub Resurfacing. No need to replace when we can restore your bathroom to look brand new!

Business highlights

36 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.854 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
responsiveness
4.8
Showing 1-25 of 54 reviews

joel h.
01/2023
5.0
very professional work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward (Ted) and Sharon I.
08/2021
5.0
Professional and timely!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurina H.
09/2020
5.0
Vince arrived at the appointed time. He did a marvelous job of re-grouting the tile in my master bathroom shower. He cleaned the grout in the white-tiled floors in two bathrooms and made them look like new. I would hire this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claudia B.
06/2020
5.0
Great job! Very fast and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jaime B.
02/2020
4.5
They did a great job! I loved the finished product.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Leigh Anne M.
08/2019
5.0
Professional, arrived on time both for the estimate and the work. Truly transformed my shower stall!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$600

Haidee C.
05/2019
5.0
Outstanding job and amazingly accommodating to my schedule. Very reasonably priced. Quality work with great attention to detail. And super, super nice! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce D.
03/2019
5.0
Punctual, very fair estimate and price. Would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$333

Larry C.
10/2018
5.0
We were very happy with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail B.
10/2018
5.0
Excellent work; showed up on time; would hire them back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vick G.
09/2018
5.0
Terrific

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

ray v.
08/2018
5.0
What a great find this company is! Keep them on your list of first to be called with a tile or grout issue! I got 4 quotes to fix a moldy, ugly bathroom in poor repair. Drainage was not right, tiles were loose or missing, subsurface on a tub surround was failing. All 4 were over $10,000! They would only redo everything in the bath, not just fix the problems. I was selling the house and did not have that kind of money. I called Grout Doctor and for about 1/10 of what everyone else would charge, they fixed all the problems, polished the tiles and made the bath look like it was brand new!! It was no simple job, requiring relaying square tiles in an unsure area, salvaging tile so it could be reused to avoid a path job look, rebuilding the large surround and retailing it so that it drained properly. The entire team is skilled, professional, friendly, on time, on cost, and quite pleasant to know. What a great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth B.
06/2018
5.0
Professional, fair, upfront pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$470

karen y.
06/2018
5.0
I never write reviews, but this company exceeded all my expectations which never happens. Thanks Richard for coming so quickly to give me my estimate and fitting me in quickly on your schedule. Vince was so hard working and did such a wonderful job! He practically gave us 2 new bathrooms! Really excellent job with replacing grout, caulk, and cleaning the shower frame and glass. Everything cleaned up nicely and looks brand new! WOW! You guys saved me thousands from doing a complete gut job as I originally wanted to do. Thanks for doing some extras and cutting out the bad dry wall and floor outside the shower that was water damaged and doing mold treatment!! Vince did a great job putting the dry wall back. Thanks for going above and beyond!! I felt like everyone at Grout Doctor was genuinely trying to help me with my bathroom problem and worked hard to fix all the issues and keeping the cost down. Their pricing was also not the highest from the 3 companies that I received quotes from. So save yourselves some time and just hire them. Pricing is excellent. Workmanship is exceptional. Staff are all SUPER nice. Thank you Grout Doctor!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$675

Louise S.
05/2018
5.0
Grout Doctor sent Vince to our house to repair grout in two bathrooms and to repair holes in our travertine floors. The work was done beautifully. Vince was highly professional and courteous! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$611

Breanne S.
05/2018
5.0
On time, friendly, and did a fantastic job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen S.
04/2018
5.0
Communication was great. They showed up on time and completed the job with no hitches. The work quality was outstanding and they were able to repair a small chip in our granite countertop that had been there for many years. It’s like it was never there. The grout work and granite resealing look fantastic.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$855

Uzoma O.
03/2018
0.5
the grout that they replaced it with was at least 15 shades off it didn't match at all the customer service was terrible they said that it was what I agreed to instead of accepting responsibility for the work. Ultimately they refunded my money but overall the experience with them was terrible

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Anita S.
02/2018
5.0
The owner came to my home gave me an estimate to complete the job and was able to have Vince here within a few days. Vince worked all day and was very neat and went right to work and was very professional. They will be coming back this week to clean and grout the kitchen floor and I would highly recommend this company. Anita S - Alexandria, Va

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$975

John H.
12/2017
5.0
The provider arrived promptly and made repairs quickly. Personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Kathy P.
11/2017
5.0
The owner came to the house to give me an estimate and I was really impressed with his professionalism. I felt very comfortable hiring his company. Vincent came to the house to repair the grout and caulking in the shower/tub. He did a superb job in the bathrooms and explained everything he was going to do. It was well worth the money spent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$390
    • 1(current)
    • 2
    • 3

Contact information

PO Box 862, Haymarket, VA 20155

http://groutdoctor.com

Service hours

Monday:
9:00 AM - 3:00 PM
Tuesday:
9:00 AM - 3:00 PM
Wednesday:
9:00 AM - 3:00 PM
Thursday:
9:00 AM - 3:00 PM
Friday:
9:00 AM - 3:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: 9:00 AM - 3:00 PM

Tuesday: 9:00 AM - 3:00 PM

Wednesday: 9:00 AM - 3:00 PM

Thursday: 9:00 AM - 3:00 PM

Friday: 9:00 AM - 3:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Grout Doctor accepts the following forms of payment: CreditCard
Yes, Grout Doctor offers free project estimates.
No, Grout Doctor does not offer eco-friendly accreditations.
No, Grout Doctor does not offer a senior discount.
No, Grout Doctor does not offer emergency services.
Yes, Grout Doctor offers warranties.

Contact information

PO Box 862, Haymarket, VA 20155

http://groutdoctor.com

Service hours

Monday:
9:00 AM - 3:00 PM
Tuesday:
9:00 AM - 3:00 PM
Wednesday:
9:00 AM - 3:00 PM
Thursday:
9:00 AM - 3:00 PM
Friday:
9:00 AM - 3:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed