Kitchen Tune Up

These folks really care about doing a good job. They would not leave until they were sure that my wife and I were 100% satisfied. They provided great value for the cost of the job. Craig and Tyler are great (and fun) to work with. I highly recommend there company to anyone.

Great customer service and attention to detail. Smooth operating and friendly staff!

Great job by a man who cares

Kitchen Tune Up: My wife and I recently decided to update our kitchen. We had several estimators come and give us their offers for us to decide. I saw an add for Kitchen Tune Up and called them. The owner Mark, came to our home, sat, listened to what we wanted, took measurements and provided us with his professional suggestions. We were impressed with his presentation and the fact that he let us take our time with no pressure. We decided to give him the contract. In no time the project was under way, completed to our satisfaction and very reasonable. Teresa and Shawn showed up on time, prepare their work area, and went right at their task. They did a remarkable job, and cleaned up after completion. Mark went the extra mile with his detailing to ensure we were satisfied with the appearance of my wife's desires. Mark turned our outdated kitchen into a delight for my wife. She is so pleased that every time we have guest She has to show them her new kitchen and watch them in awe. Corresponding with his family telephonicly when necessary was a delightful experience, for someone was always available and leaving messages was not necessary. The owner Mark runs his business professional and cares for his customers satisfaction. I highly rate Mark a number one General Contractor and have more projects for him. Extra thanks to Theresa and Mark

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We redid our kitchen with Kitchen Tuneup, and we were over all relatively satisfied. From day one, there have been little things that we have decided to over look as they were not a remodeling company, as much as a touch up and freshenup what we already have company, however, the laminate began to peel within the first year of the work being done, the trim pieces around our large "special order color" island popped off and constantly have to be reattached, and a drawer bottom became saggy, all which we continued to deal with. THEN the dishwasher flooded and we needed Kitchen Tuneups help. As I mentioned one our colors were special order and so we were at their mercy to help us get some new trim etc. not once did we ask them to do any work for free, or under warranty which we understood to have expired by this time, but all we have gotten since Sept of 2014 and this is not 2/2015 is the run around and excuse after excuse, even that the product came in at one point and was lost at another job. I don't know what to do, we don't know where to turn! I am sure this review is not going to help my cause but I feel it is only right that if you decide to deal with this company, know that once they are done, don't expect help because you will get open ended promises and nothing but double talk. They have the nerve to use our kitchen in their ad, but won't find the time to do what is right by their customer once the job is finished. I guess it is time to contact the other associations they are affiliated with as well.

What was done: Kitchen Tune-Up (Hampton Roads, VA) installed a kitchen peninsula, an overhead cabinet, redoored/refaced our old cabinets, added spice rack and lazy susan. Pros: Our kitchen looks much better than before, and the peninsula added much needed storage space. Reasonably priced. Cons: We were promised by the franchise owner, Mark, that the kitchen would be done in about a week; instead, it was finished a month and a half (!) later. As mentioned in another review, the owner is not prompt in answering emails/phone calls and had to be constantly prodded to get things done.

I completed my contract over a month ago, paid half of the total cost up front and all I have received is someone coming out last week on short notice to measure my counter tops for the granit replacements.

Even though the work took a little longer than promised, the installer did a wonderful job. He was very courteous and did his best to ensure the job was perfect. He even stayed until 9:30 pm to finish the job on a Saturday night. I would recommend Mark Levy and his team for any cabinet job. He also have a group of professionals if you need other work complete - ie: bathrooom countertop and facuet installations.

Have not started yet, great experience so far.

the finished cabinets do look good but on his last day, he said he had completed the job. however, the next day, i realized he had not placed trim on all the edges. it took months for them to come back and complete the job. also, for the glass inset cabinets, they are not held in place by the correct size brackets so they "wiggle" and are not sturdy. in addition, he didn't use a long enough screw to hold one of the doors in place and it fell off within 3 months

OUTSTANDING..Mark is easy to work with and his prices are VERY fair. We felt comfortable with Mark immediately. He knows his trade and is very professional. He prides himself on being on time and having available samples of wood types and cabinet examples. All references we called spoke VERY highly of Mark and his work. I will recommend Mark to others.

Very good at what they do, would recommend to others wanting to refurbish their cabinets.