Service person called BEFORE arriving and arrived on time. He was courteous and professional and completed the service in a timely manner. We have found that Landes' employees are the same from year to year, a good indication that their employees are satisfied, trained and competent--very important when evaluating a company.

Went very smoothly. Got it installed in one day.

Bradley quickly diagnosed and fixed the problem all within a couple of hours.

Work was on schedule and on budget. Landes actually listened to our needs and provided choices. No problems.

Excellent! The installers were very professional, diligent and polite. We are extremely happy with our system.

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Pretty well, the left a switch off, but immediately returned to fix it

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The estimate - I was a bit concerned that it took a while to schedule the visit and then it took even longer to receive the final estimate. But, he spent a lot of time at our house, really listened to our wants and needs, tried to match the best system to our budget, and worked hard to deal with the limitations presented by the older house. All questions were answered professionally and he provided literature and links to online resources. Scheduling the installation was again a bit of a problem. They were somewhat backlogged, we were going to be out of town, and everything from hunting season to Thanksgiving impacted the timing. Landes finished the work before our planned trip. The installation took about 3.5 days and the installers were friendly, answered questions and kept us informed on progress, and were very professional. Very neat installation both inside and out. Only negative - a small amount of debris was left in the cellar. They explained various aspects of the system including the media filter and sophisticated thermostat. After a couple weeks of use we raised a couple concerns and again the holiday season made scheduling difficult but Landes worked with us to get here as soon as possible. The installer returned to reroute a condensation line and to check some settings.

The visit went great and I feel better knowing a perfesional has done the job right . I singed up for the yearly service plan that gives me a better price and emergency services when I need it !!

I am just very unhappy.

He said $200-300 to re pipe and clean out the lint. They ended up taking out just a foot of pipe and replaced with the scrunchy pipe which he said he didn't like. They didn't clean up. I had to do it. All I got was a foot of pipe and a job that still needs redone. 

Now its starting to make noises again.

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It went better than expected, from beginning to end.  We were unsure of what heating system to purchase.  Jason Landes came out free (more than an hour drive), examined the house, and provided the pros and cons of each type of heating system available.  He then photographed the entire house to work up at a solution that would fit our specific needs.  It  required removal of rocks in the foundation and running pipe and flex ductwork for the first time, under the house all the way up into the attic.  He was aware that we wanted minimal intrusion of the ductwork in the house's appearance.  Working together we determined that a gas system would be the best solution for us due to the house's location and layout.
The Landes crew always arrived at the appointed time.  The ductwork was milled to be a perfect fit.  The job took the exact amount of time estimated and it was amazing how clean the house was when the crew left.  Landes worked with us to accommodate a final inspection date since the house is a vacation home for us.
The heat is just wonderful.  This is absolutely the best experience I have ever had with any contractor and I recommend this company highly.  The company's personnel have integrity, are professional and pleasant to work with, and do a great job!

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