
BLAUCH BROTHERS INC
About us
Blauch Brothers is a family owned comprehensive mechanical contractor offering Residential Plumbing Service and Repair and Commercial/Industrial comprehensive HVAC & Plumbing Services. Of our 70+ employees, we have 18 Service Technicians who are locally dispatched and offer 24 Hour Emergency Service. For your convenience, Blauch Brothers accepts most major credit cards.
Business highlights
Services we offer
Residential Plumbing Repair and Service - including underground water & sewer line repair/replacement. Commercial HVAC & Plumbing Services - complete Mechanical Contracting services for Industrial and Commercial applications. Design/build engineering, controls, preventive maintenance and HVAC service and repair.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 6% | ||
| 0% | ||
| 6% |
The only issue was that it took about 2 months to receive the bill. I actually called them about a month after the service to see when I should expect it and they said they were several weeks behind. Not a big deal, just a little strange.
The plumber arrived early in the 3hr scheduled window and was professional, punctual, and down for business. I expected him to check things out and provide me an estimate then schedule the service for another day but he was able to quickly repair a nagging outdoor faucet and unclog a drain in and lt;1hr. The provider was courteous and professional and didn't leave a mark on/in the house. I would definitely use them again.
Negative:
I am yet to receive a bill for the services rendered several weeks ago so I cannot review their prices.
"Thank you Customer for your comments. Our goal is to always put the customer first! I hope that if you need a plumber again, you will give us a call. Thanks for your business!"
"I would like to look up your specific service ticket and cannot find your account at the address listed on your post. More generally, it is true that we do not perform drywall repairs. Drywalling is a trade specific skill and one which we would sub-contract out to a trained drywaller. However, I apologize that our Plumber did not explain that to you ahead of time or provide you with options for having the drywall repaired or the holes covered. I would be happy to discuss this situation with you by phone. Our main line is 540.434.2589. We want our technicians to represent our company positively and professionally. Since 1954, we've worked hard to build our good reputation and would like to know if there's way to make things right by you. More importantly, were you able to find someone to repair the holes and has the pipe been leak free?"
They also took a second look at the water softener, as we had problems with hard water arising. The frst time (2 month prior) he came out, all he said was that the 'scheduler' was not properly timed. I knew that wasn't correct. Of course we the water continued to get harder after he 'fixed' it, so I had him look at it while he was there for the leak...We hadnt touched the water softener, yet he insisted that it wasn't the way he had left it. We ended up having to get a whole new water softener, which wasn't his fault, but had he told us the correct problem in the first place, we could've replaced the softener earlier and not risked ruinng our on demand water heater....AND paid for two service trips. Our new softener doesn't even require the water filter either....In the end, I just feel that they aren't up to date on plumbing and if they can't fix a problem, simply tell us.
"Member, thank you for your response. I tried to look up your account with Blauch Brothers based on your name and address and am unable to locate it. Blauch Brothers, Inc. is located in Harrisonburg, Virginia and we do not perform service in Colorado where you are from."
"Thank you for your business and for posting your positive experience. I hope that you call us again if you need a plumber!"
"Thank you for allowing Blauch Brothers to be of service! Thank you also for posting your positive comments."
"Member, thank you for posting your positive experience with Blauch Brothers. I'm very pleased to know that your plumbing needs were met and your problems solved!"
Licensing
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