Founded 1991 • With Angi since July 2006
Service Provider ResponseDear Angie’s List Members, We were contracted to remove and replace a commercial grade flat roof at [member name removed] residence. The flat roof had three sides of railings around it which are required by code for residential flat roofs. Ms. [member name removed] signed a contract for the work to be done that included a description of the product as “Versico .060 TPO WHITE roof membrane.” The work was completed on April 1, 2014 and the payment was due immediately. Ms. [member name removed] had some concerns about the roof, therefore I met with her to discuss them: It was raining on the day that I met her and the roof was slippery because it is a rubber membrane roof. She wanted to place her furniture on the roof. I told her that I would not recommend putting furniture on this type of roof without some type of coasters under each leg. Any residential flat roof being used as a walk out deck needs to have a wooden deck installed on top of the commercial grade flat roof. Manufacturers do not offer warranties on residential flat roofs, however we offered a 5-year labor guarantee for this roof. Ms.[member name removed] was concerned about the number of seams in the roof. We came back and reduced the number of seams. Ms. [member name removed]’s account is now 120 days past due and in the collections process. Since she didn’t pay the account within 90 days, we placed a lien on her property to collect the money owed to us. We are also in the process of filing a judgment against her. Once Ms. [member name remvoed] expressed her concerns with Angie’s List, I contacted her by phone to offer her a resolution to avoid the time and energy involved in court costs, etc. I asked her to pay us for the material for the job which meant paying us $1,295.00 of the $3,295.00 due. In turn, we would remove the mechanic's lien from her property and not pursue the judgment against her. She stated that she felt like she had a good case. Two days later we received a letter from her attorney stating that they would see us in court. We installed the white TPO membrane roof per the signed contract. We tried to resolve the customer’s concerns. We also gave the customer a reasonable solution to resolve a past due account. Sincerely, Nathan P. Barbuto, Jr. President/Owner Nathan’s Roofing Windows & Siding
Welcome to Managed Services Group!!! We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs. It is our mission to provide excellent customer service from start to completion of a project. We understand the needs and expectations of our customers, so we take great care to work and communicate with every customer in a personal and professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. With a wonderful staff dedicated to your happiness we are sure you will find we are the contractor for you.
As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
We are a full service home remodeler though we specialize in Roofing, siding, windows, doors, decks and fences. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
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Nathan's Roof Repairs Inc is currently rated 4.7 overall out of 5.
Nathan's Roof Repairs Inc is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Nathan's Roof Repairs Inc accepts the following forms of payment: Check, Visa, MasterCard, Discover
Yes, Nathan's Roof Repairs Inc offers free project estimates.
No, Nathan's Roof Repairs Inc does not offer eco-friendly accreditations.
No, Nathan's Roof Repairs Inc does not offer a senior discount.
Yes, Nathan's Roof Repairs Inc offers warranties.
Nathan's Roof Repairs Inc offers the following services: Primarily residential roofing, windows and siding replacement & repairs.