We take a unique approach to every project, but treat each home as if it were our own with quality, care, and creativity. For years our innovative and functional Bathroom and Kitchen remodeling projects have shaped the Henrico, Glen Allen, Midlothian and Richmond, Virginia areas. We specialize in remodeling older homes, using a precision approach that seamlessly blends the new and old.
Bathroom Remodeling, Kitchen Remodeling, Remodeling General, Kitchen and Bathroom Design Services, Kitchen Design, Bathroom Design
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Number of Stars | Image of Distribution | Number of Ratings |
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90% | ||
7% | ||
1% | ||
0% | ||
1% |
"Thank you for the positive review. It's always our pleasure to assist you."
"Thank you for the positive review. We look forward to assisting you with your next projects."
"Thank you for your review. We do not agree with your recollection of our representative as this review was posted almost two years after the sales appointment. Expensive is a relative term and our sales staff do not use it in their sales process. We hope your projects were completed successfully."
The estimate was so high it was almost insulting. If the job was too small for them, it would have been more professional to just say so, not waste my time. Very disappointed. BTW, the verbal estimate was 70%-100% higher than the other estimates I got. I had wanted 3 estimates to compare and was looking for the best quality at the best price, not the cheapest price. I couldn't even get them to give me an actual estimate, as I had to send pictures to see if they would even bother to come out to give me a real estimate. Please note no services were performed. I cannot comment on the quality of work only on the poor attitude and lack of professionalism. This company's work may be excellent if you can get them interested.
"Thank you for your review. However, we totally disagree with your assessment. We provided a general ballpark range for your remodel project given that you did not provide any fixture or tile selection specifications within seven days of initial contact. You were provided a general ballpark estimate given the fact that we have a two month field appointment backlog."
"Thank you for the positive review."
"Thank you for the positive review. We look forward to working with you again in the future!"
"Thank you for the positive report. We are happy to hear that you are still enjoying your new bathroom."
"Thank you for your positive review. It was a pleasure working with you to create your beautiful new kitchen."
"Thank you for the positive report. We look forward to assisting you with additional projects."
"Thank you for your review. We do apologize for needing to cancel your appointment with John due to his herniated disc. However, we do not have any record of a showroom appointment for you. Contact numbers are clearly displayed on the showroom door for both John and Leo. We did not receive a call from you when you were at the showroom. Sorry that we missed you. We did provide ballpark figures for your project as a starting point. We wish you success with your remodeling project."
"Thank you for the review. However, we did not provide an estimate or perform any work for this person. Please correct your review accordingly."
"Thank you for the positive report. It was a pleasure working with you and hope you are still enjoying your incredible kitchen transformation. It's amazing what Photoshop can do... LOL"
"Thank you for the positive report. It was a pleasure to work with you."
"Thank you for the positive report. Unfortunately, we were not contracted to perform any painting services. Nail hole filling and caulking would have been addressed with that service. Slightly over a week is an accurate time frame for your wall removal project."
"Thank you for the positive report."
"Thank you for the positive report. We are looking forward to tackling that master bathroom remodeling project next!"
"Thank you for the positive report. This work was performed in March 2011."
"Thank you for the positive report."
"Thank you for the positive report. We were happy to assist you and be able to refer you to other professionals for your service needs."
As mentioned above, we didn't have Mr. Lantz do the work for us, but we were impressed with his professionalism and knowledge when we spoke with him. Would work with him in the future.
"Thank you for the positive report. We're sorry to hear that things did not go so well with the other contractor. We look forward to assisting you in the future."
"Thank you for your review. However, we have never had any contact with this person. Our cell phone numbers are posted on our showroom door should anyone stop by while we are out. We are glad that you were able to locate another professional to assist you with your project."
"Thank you for the review. However, we have no record of providing service to you. Thank you for your consideration."
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Monday: | 8:30 AM - 4:00 PM |
Tuesday: | 8:30 AM - 4:00 PM |
Wednesday: | 8:30 AM - 4:00 PM |
Thursday: | 8:30 AM - 4:00 PM |
Friday: | 8:30 AM - 4:00 PM |