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Geek Squad - Best Buy

Uncategorized Services, Stereo and Home Theater System Service, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
25%
3
0%
2
13%
1
0%

Filter reviews by service

Showing 1-8 of 8 reviews
Craig M.
Feb 2016
2.0
Uncategorized Services
$30
Seemed to go fine until I put on my car light an hour after leaving shop. Suddenly I realized I am on 95 North going 65 mph with no tail lights. I called Geek Squad and told me to check fuses since they had removed one. They actually blew I fuse that I got fixed two days later by a friend.

Juan V.
Mar 2015
5.0
TV Sales, TV Repair
Yes, I recommend this pro
$150
Devon and Nathan were excellent. They came out twice over a period of three weeks. They helped me secure a brand new television from Best Buy after the manufacturer could not deliver a screen panel. They installed the new TV and ran the cable under the carpet. Devon and Nathan are extremely professional and knowledgeable. It is clear they love what they do. If I need Geek Squad services in the future I will definitely ask for Devon and Nathan.

James W.
Feb 2013
4.0
Uncategorized Services
Yes, I recommend this pro
By the time I talked to the lady at the customer service they were getting ready to close so I missed the opportunity. She recommended that I call them and advised them what happened and they actually gave me extra points to spend. I was very happy with my experience and the way they were able to help.

Mary Ellen G.
Jul 2012
4.0
Computer Repair
Yes, I recommend this pro
$100
We like them.  They were here when they were supposed to, did the work and got off on time.  I would recommend them to other members.  I have nothing to compare their price to but they did a good job for what they charged me and I thought it was fair.

Gordon S.
Jul 2009
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
They do not service anything but what they sell.

Maura B.
Oct 2008
5.0
Computer Sales
Yes, I recommend this pro
$600
Great salesperson who explains things well. Great price. So far, 5 months later, I'm happy with my laptop!

Charles M C.
Jul 2007
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$5,000
Best Buy was not as prompt as the sales people promised as they promised the service in 5 days but it actually took about 10 days. The price of the system was well worth the product and installation job. I liked that the people who came out to do the installation were total professionals, knowledgeable and paid very good attention to details.

CHRIS D.
Oct 2006
5.0
Appliance Sale
Yes, I recommend this pro
$2,000
All appliances arrived on time and were installed perfectly. Very pleased with result. Prices on appliances were also the cheapest I could find for those particular models.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.4 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Contact Information

11200 W Broad St, Glen Allen, VA 23060

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