
Commonwealth Landcare Inc
About us
Commonwealth Landcare Inc. is a Class A contractor located in the greater Richmond, VA area offering complete grounds maintenance packages to both residential & commercial clients amongst many other landscape services. Commonwealth Landcare Inc. is owned & operated by a Virginia Tech horticulturist that supplies his knowledge and expertise into transforming any existing landscape into its own unique oasis. Contact us today for a free estimate and consultation.
Business highlights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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82% | ||
12% | ||
4% | ||
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Filter reviews by service
"Hello Sarah! Thanks for the review! We offered up a weekly price of $90.00 to maintain the property on a weekly basis. The initial estimate included a line item to service the back area of the lawn that was severely overgrown and would of taken a lot of effort / energy to get under control. You decided not to do that portion of the estimate. We discounted the original weekly price from $90.00 to $60.00 for the miscommunication. After Sarah paid us $60.00 we decided to refund her payment 100%. We strive to provide quality service and communication. Thanks!"
"Thanks Jim! Appreciate the work!"
"Thanks for the review! We kept swinging and always stand behind our work. Please give us another chance. From our many reviews you can see we provide quality service with great communication."
"[Member Name Removed] Please contact us when you have a chance to discuss your experience with us. I personally have no communication with you regarding the services we offer. I searched for your information and have no record of correspondence with you all. Are you sure Commonwealth Landcare Inc completed service for you all? As we have no record of working for you all. Thanks Mike (804) 205 0379"
They finished the job - hauling gravel from a carport, disposing of it, extending an existing irrigation system to that area and installing sod - in a single day, and they did an excellent job. When they encountered an issue with some concrete they found in the area, they let me know immediately and talked me through all the possible solutions and helped me find the best, most affordable fix. The lawn looks great.
At this point I was impressed, but what really struck me was how they followed up on the job afterwards. Scott, who installed the irrigation system, has been stopping by the house to check the moisture levels of the sod on a weekly basis and adjust the sprinklers as needed. Then a couple weeks after the sod installation I had a fence installed in the area, and the fencing crew trampled all over a section of the new sod, turning it into a muddy mess, despite my warnings. I was so upset, and Scott and Michael came to the rescue. They answered my frantic emails immediately, and right away Scott checked to make sure the irrigation system wasn't damaged. Now he's bringing his team by the house to fix the sod free of charge.
Between the quality of work done. the responsiveness, the follow-ups, and the EXCELLENT customer care, I am decidedly a lifetime Commonwealth Landcare customer.
As a satisfied customer I hired them again this spring for some additional trees in another section of our yard. Unfortunately, I was ambiguous when communicating the species I wanted when requesting the work and didn't realize it until after they were installed. Commonwealth Landcare worked with me to correct this and ensure my satisfaction.
How a company handles this type of situation is a true differentiator. The owner demonstrated customer care as a priority without question which clearly sets them apart from other companies I've hired. If you want to ensure that you'll get what you pay for and the job is done to your satisfaction then I highly recommend them.
This was a big deal purchase and they did an okay job. It seems to me I called them about a week after they came because I did not see any grass coming up. I called them out to see if they had actually planted some grass. They said they had and later on the grass did come up. We were not here when they came, but when we got back the guy came and they were responsive.
Licensing
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