Comfort Coach
About us
Service/Repair-Sales-Installation Residential and Commercial Air Conditioning, Heat Pumps, Gas & Oil Furnaces, and I service all Brands. Service Call $65 dollars plus parts or material. Preventive Maintenance Tune-Up Special $85.00 spring special. Independently Owned and Operator. Personalize your Comfort with COMFORT COACH! 540-263-0112
Business highlights
Services we offer
Estimates are always free., Service and Repaire All Brands of Heating and Cooling Equipment Installation and Service by a Virginia Master Tradesman. Major Discounts on upgrades
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 50% |
response! Emailed him on the 11 of Aug. and he responded on the 12th of Aug. He said that his voice messaging system was not working and would set up a time when he was able to come by! So I emailed him back and let him know I did not know what was going on so I had ordered a filter grid from NB Handy and that I would email him when it came in! I picked up the grid on 9/03/14. We let him know that it had come in! Did not hear from him! On Oct. 15, 2014 we called again! we never got a return call! So I put the grid in myself I felt he was not going to do it! By now the temperature was dropping and the heat pump was suppose to go in emergency heat on it's own but it did not do that! SO I called Mr. Brown again on Nov. 14, 2014 and he returned my call on the 15th. He said he would come after 4 pm around the first of the week! he never showed up! We left a message on Dec. 5th 2014
never got a reply! I have tried to give Mr Brown the benefit of the doubt! We called and email again on the 29th of Dec. and again on the 30th. And left him a message on his voice mail Jan. 6, 2015. I don't feel I need to give him any more time. It's time to let people know! We are Seniors citizens and it's time to stand up for what we should have done months back.
"I have performed more than 500 service calls and 200 installations and have never had a customer complain. This matter is unique do to the distance, I teach high school as a primary job, and have had multiple vehicle problems and illnesses that have closed my one man business down for months. I will do what ever it takes to make a customer happy. They are free to use any company to correct their problem but choose to wait on me. I appreciate the loyalty but not this damaging review for a professional who treats everyone with respect!"
I work a 9-5 job, and Comfort Coach was very willing to work with the hours I'm available. The work was done quickly and they even took the time to clean up after themselves. I'm very impressed and will be coming back to them in the future.
Great price, great work and they're very professional.
"Thank you for the review. As a small business owner and HVAC Master Tradesman I take great pride in my work and in my customers satisfaction."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.