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Professional Touch LLC
Appliance (Major Electric Appliance) - Install or Replace, Repair or Service a Fridge, Freezer or Ice Maker, Electrical for Home Addition or Remodel - Install,
About us
Professional Touch offers many painting and drywall repair services for home owners and businesses alike. From our highly knowledgeable workers, to our prompt, courteous service and reasonable rates, you can't go wrong with letting us tackle your "To Do" list.
Business highlights
Se habla espanol
14 years of experience
Services we offer
Residential & Commercial Painting, Drywall Installation & Repair, Caulking, Custom Closets.
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
4.7193 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 11% | ||
| 4% | ||
| 2% | ||
| 1% |
Showing 176-193 of 193 reviews
James R.
Jan 2013
Arrived on time. Orginal work was average not great. Patch work was average.
2 men worked but took many phone calls.
We took off the all the plates and outlet covers.
Any covers we did not take off were painted over.
When they left the house was very messy with dry wall dust and there is still some paint on my floors and kitchen cabinents.
I do not own a dry vac. He used my vaccum to clean up. They did not bring their own. I spent hours cleaning after they left. At the end of the 8 hours, he suggested he could come back (I thought with two men.). Mr. Patino said he would do the hall and stairs outside the contract. He came back alone and did not do the trim or doors, he did do hallway walls and ceiling.
The last painters I hired off Angie's List were more professional and their work was a much higher quality.
We would not hire Mr. Patino again. We felt he took advantage of us. He clearly did not think the price he gave Angie's list was fair. He even thought the price he gave me for the stairs was too low and that he had done me a favor.
When I confronted him, he said the work the second day was not part of Angie's List and anything written on the deal had nothing to do with his work in the hallway. Mr Pationo is very friendly and nice, but he was not honest with me. He told me he would "paint" the hallway and stairs. He did not say he was only painting the walls and celing. When he left, he said there was a "communications" problem. He did not offer in any to come to an agreement. He said he should have charged me more.
2 men worked but took many phone calls.
We took off the all the plates and outlet covers.
Any covers we did not take off were painted over.
When they left the house was very messy with dry wall dust and there is still some paint on my floors and kitchen cabinents.
I do not own a dry vac. He used my vaccum to clean up. They did not bring their own. I spent hours cleaning after they left. At the end of the 8 hours, he suggested he could come back (I thought with two men.). Mr. Patino said he would do the hall and stairs outside the contract. He came back alone and did not do the trim or doors, he did do hallway walls and ceiling.
The last painters I hired off Angie's List were more professional and their work was a much higher quality.
We would not hire Mr. Patino again. We felt he took advantage of us. He clearly did not think the price he gave Angie's list was fair. He even thought the price he gave me for the stairs was too low and that he had done me a favor.
When I confronted him, he said the work the second day was not part of Angie's List and anything written on the deal had nothing to do with his work in the hallway. Mr Pationo is very friendly and nice, but he was not honest with me. He told me he would "paint" the hallway and stairs. He did not say he was only painting the walls and celing. When he left, he said there was a "communications" problem. He did not offer in any to come to an agreement. He said he should have charged me more.
Response from Professional Touch LLC
"Dear Customer. I apologize that you were unsatisfied with the price that I gave you for the job. I appreciate your feedback and in the future will make sure to hand out a written quote/estimate. The price I gave you was always intended as a price for the entire job and not by the day or by the hour - it was simply a quote for what it would cost to complete the job I offered you to paint the stairway and the hallway including everything for the modest price of $350 but you said that you didn’t want to spend that much money, so we renegotiated the price and I said $300 to paint the stairway and hallway walls only and you and the customer agreed on this price prior to the job being completed however I can see where your concerns lay and why it can be confusing. I also apologize for using your vaccum but mine wasn’t working that day, about the clean up you start cleaning up before we did complete the job wich is what we normally do when the job is completed and about the plates and outlet covers you took them all before we did, the ones that we painted over are the ones that where painted with the old color. Kitchen cabinet where painted with old paint perhaps by some other contractor prior to us in the past, We did all the drywall repairs that where necessary to paint the walls and ceiling and they where mayor repair wich we did not charge you extra for that, in the Big deal I offer small drywall patches not drywall repair for the same price. You paid $449 for 8 hours of painting for two painters and we cover all that time by painting and repairing the kitchen ceiling and walls, dinning room, foyer, bathroom, trims doors and baseboards, I did not ask you for a penny more or a penny less, but you also wanted us to paint the stairway hallway doors trims and baseboard for the same deal and I told at front that it was not possible and you said to start painting from the back and see how much we were able to do within this hours. When we completed the job that day you where very satisfied and I remember you saying that it looks great so that’s why you have me coming back to paint the rest. Again I apologize that this experience was not ideal for you. If there is anything I can do for you please let me know. Thank you."
Karen B.
Jan 2013
unknown
Michael B.
Jan 2013
Excellent - they finished everything within a day and I was able to get the carpet installed the very next day.
Mark E.
Jan 2013
Very satisfied with the quality of the work and the total experience. Looking forward to using this firm for other projects.
Marjorie J.
Dec 2012
I originally purchased a $59 ticket through Angie's List for Professional Touch LLC for two hours of service to replace a closet shelf in late November of 2012. At the time, I asked Mr. Patino about re-screening. He stated that he could do the work and that I could purchase a one day ticket directly from him for $350. On December 17, 3012, Mr Patino arrived almost two hours late and completed the work in just over four hours. His charge for the work was $350. I asked how he was charging and he started that he was charging by the job. I told him that my understanding was that he was charging by the day. My typical work day is a minimum of eight hours. My bad for assuming that the typical work day for Mr. Patino would be seven to eight hours.
The re-screening was recently done so Mr. Patino's work appears to be quite acceptable. If you decide to contract with Mr. Patino, do get your agreement including estimated charges and estimated time to do the work up front and in writing. I requested a written receipt from Mr. Patino and he responded that he would send it in email. I have not received the email yet.
The re-screening was recently done so Mr. Patino's work appears to be quite acceptable. If you decide to contract with Mr. Patino, do get your agreement including estimated charges and estimated time to do the work up front and in writing. I requested a written receipt from Mr. Patino and he responded that he would send it in email. I have not received the email yet.
Response from Professional Touch LLC
"Dear Member. I apologize that you were unsatisfied with the price that I gave you for the job. I appreciate your feedback and in the future will make sure to hand out a written quote/estimate. The price I gave you was always intended as a price for the entire job and not by the day or by the hour - it was simply a quote for what it would cost to complete the job. We had a agreed on this price prior to the job being completed however I can see where your concerns lay and why it can be confusing. I also apologize for arriving 30 minutes late. There was an accident in route that day and I tried calling you to let you know of the delay with no response. Again I apologize that this experience was not ideal for you. If there is anything I can do for you please let me know. Thank you."
Vee S.
Dec 2012
We had a leak coming from our shower down into ceiling below, and we could not figure out the source of the leak. Florencio graciously offered to come take a look at the leak before giving us a quote and agreeing to do the work. He spent an hour trying to understand the leak before giving us an honest assessment with price quote and (with our approval) proceeding with the necessary repairs. The repairs involved removing old grout from wall shower tiles and re-grouting (the water appeared to be traveling through the wall).
In addition, Florencio did a number of smaller projects throughout our house. In particular, he painted a bedroom ceiling for us, repaired a running toilet, replaced a faulty light switch, and fixed+repainted 2 holes in our drywall which were cut open during the leak search.
We were extremely pleased with Florencio's professionalism and dedication to completing the tasks at hand. He is respectful of his clients' time and budget, and was always punctual. In all, we were very happy with his work and will definitely call him if the need arises in the future.
In addition, Florencio did a number of smaller projects throughout our house. In particular, he painted a bedroom ceiling for us, repaired a running toilet, replaced a faulty light switch, and fixed+repainted 2 holes in our drywall which were cut open during the leak search.
We were extremely pleased with Florencio's professionalism and dedication to completing the tasks at hand. He is respectful of his clients' time and budget, and was always punctual. In all, we were very happy with his work and will definitely call him if the need arises in the future.
Ricky E.
Dec 2012
He came when he said he would be here and finished when he said he would finished. Cleaned before he left so no mess.
Response from Professional Touch LLC
"Holiday Special on Your Next Painting, Carpet Installation, Vinyl flooring or Drywall Project! I hope this email finds you well! I wanted to take a moment to say hello and check in to see how everything is going with your home. It was a pleasure working on your painting project in the past, and I’d love to stay in touch. With the holiday season approaching, I’m excited to offer you a special discount on your next painting or drywall project. Whether you’re thinking of freshening up a room or tackling a new project, now is a great time to get started! Feel free to reach out if you have any questions or would like to schedule a consultation. I’d be happy to help bring your vision to life once again. Best regards, Florencio Patino Professional Touch LLC [Hyperlink Removed] 571-471-8857"
Candy F.
Nov 2012
Florencio did an outstanding job. He arrived on-time as promised and completed the work for the price quoted. I was very happy with the quality of his work and would recommend him without hesitation.
Response from Professional Touch LLC
"Holiday Special on Your Next Painting, Carpet Installation, Vinyl flooring or Drywall Project! I hope this email finds you well! I wanted to take a moment to say hello and check in to see how everything is going with your home. It was a pleasure working on your painting project in the past, and I’d love to stay in touch. With the holiday season approaching, I’m excited to offer you a special discount on your next painting or drywall project. Whether you’re thinking of freshening up a room or tackling a new project, now is a great time to get started! Feel free to reach out if you have any questions or would like to schedule a consultation. I’d be happy to help bring your vision to life once again. Best regards, Florencio Patino Professional Touch LLC [Hyperlink Removed] 571-471-8857"
Maril B.
Nov 2012
Extremely well.
Response from Professional Touch LLC
"Holiday Special on Your Next Painting, Carpet Installation, Vinyl flooring or Drywall Project! I hope this email finds you well! I wanted to take a moment to say hello and check in to see how everything is going with your home. It was a pleasure working on your painting project in the past, and I’d love to stay in touch. With the holiday season approaching, I’m excited to offer you a special discount on your next painting or drywall project. Whether you’re thinking of freshening up a room or tackling a new project, now is a great time to get started! Feel free to reach out if you have any questions or would like to schedule a consultation. I’d be happy to help bring your vision to life once again. Best regards, Florencio Patino Professional Touch LLC [Hyperlink Removed] 571-471-8857"
Linda M.
Nov 2012
Florencio was amazing. He was very professional and the quality of his work was perfect. He finished the job on time and was a pleasure to work with. I would highly recommend him to anyone needing this type of work.
Response from Professional Touch LLC
"Holiday Special on Your Next Painting, Carpet Installation, Vinyl flooring or Drywall Project! I hope this email finds you well! I wanted to take a moment to say hello and check in to see how everything is going with your home. It was a pleasure working on your painting project in the past, and I’d love to stay in touch. With the holiday season approaching, I’m excited to offer you a special discount on your next painting or drywall project. Whether you’re thinking of freshening up a room or tackling a new project, now is a great time to get started! Feel free to reach out if you have any questions or would like to schedule a consultation. I’d be happy to help bring your vision to life once again. Best regards, Florencio Patino Professional Touch LLC [Hyperlink Removed] 571-471-8857"
Fred L.
Nov 2012
Called Professional Touch this morning to inquire about getting a new garbage disposal installed. Florencio called back within the hour. I told him about the coupon I saw. He said he could get it done today. He gave me a couple of openings and we arranged a time. He said it would take about an hour. He arrived at the agreed upon time. He was professional, efficient, cleaned up, and had the disposal installed in less than an hour. I had him give me an estimate on some painting while he was hear. He was much less than two other estimates we received. We will likely use him when the time comes for the painting.
Response from Professional Touch LLC
"Holiday Special on Your Next Painting, Carpet Installation, Vinyl flooring or Drywall Project! I hope this email finds you well! I wanted to take a moment to say hello and check in to see how everything is going with your home. It was a pleasure working on your painting project in the past, and I’d love to stay in touch. With the holiday season approaching, I’m excited to offer you a special discount on your next painting or drywall project. Whether you’re thinking of freshening up a room or tackling a new project, now is a great time to get started! Feel free to reach out if you have any questions or would like to schedule a consultation. I’d be happy to help bring your vision to life once again. Best regards, Florencio Patino Professional Touch LLC [Hyperlink Removed] 571-471-8857"
Emaan O.
Nov 2012
I called Florencio on Tuesday and he was friendly and responsive. I needed some work done prior to guests arriving for the weekend: installation of some fixtures and some minor repairs and wanted to use a big deal. I called several handymen for an estimate and timeline, but with Hurricane Sandy, most of them said they could not even come out for an estimate for at least 10 days. Florencio was able to work me into his schedule, showed up a few minutes early, and completed all the tasks we had discussed. I had wanted one more thing done, but Florencio recommended against it based on safety. I really appreciated his honesty. I will be definitely using him again int he future. Thanks, Florencio!
Response from Professional Touch LLC
"Holiday Special on Your Next Painting, Carpet Installation, Vinyl flooring or Drywall Project! I hope this email finds you well! I wanted to take a moment to say hello and check in to see how everything is going with your home. It was a pleasure working on your painting project in the past, and I’d love to stay in touch. With the holiday season approaching, I’m excited to offer you a special discount on your next painting or drywall project. Whether you’re thinking of freshening up a room or tackling a new project, now is a great time to get started! Feel free to reach out if you have any questions or would like to schedule a consultation. I’d be happy to help bring your vision to life once again. Best regards, Florencio Patino Professional Touch LLC [Hyperlink Removed] 571-471-8857"
Andres C.
Oct 2012
Florencio was very professional and friendly. He did such a great job and finished everything in a very timely manner, I will definitely recommend Professional Touch!
Response from Professional Touch LLC
"Holiday Special on Your Next Painting, Carpet Installation, Vinyl flooring or Drywall Project! I hope this email finds you well! I wanted to take a moment to say hello and check in to see how everything is going with your home. It was a pleasure working on your painting project in the past, and I’d love to stay in touch. With the holiday season approaching, I’m excited to offer you a special discount on your next painting or drywall project. Whether you’re thinking of freshening up a room or tackling a new project, now is a great time to get started! Feel free to reach out if you have any questions or would like to schedule a consultation. I’d be happy to help bring your vision to life once again. Best regards, Florencio Patino Professional Touch LLC [Hyperlink Removed] 571-471-8857"
Ana Q.
Sep 2012
He was in constant communication, did not go over budget and the outcome was exactly what I was looking for. He also was very professional and did an excellent job cleaning up, especially after all the drywall dust that was left behind from sanding it down. I would HIGHLY recommend using his services.
This was the third occasion I have used Professional Touch for my interior needs and I have been 100% satisfied every time!
This was the third occasion I have used Professional Touch for my interior needs and I have been 100% satisfied every time!
Response from Professional Touch LLC
"Holiday Special on Your Next Painting, Carpet Installation, Vinyl flooring or Drywall Project! I hope this email finds you well! I wanted to take a moment to say hello and check in to see how everything is going with your home. It was a pleasure working on your painting project in the past, and I’d love to stay in touch. With the holiday season approaching, I’m excited to offer you a special discount on your next painting or drywall project. Whether you’re thinking of freshening up a room or tackling a new project, now is a great time to get started! Feel free to reach out if you have any questions or would like to schedule a consultation. I’d be happy to help bring your vision to life once again. Best regards, Florencio Patino Professional Touch LLC [Hyperlink Removed] 571-471-8857"
Glenn S.
Sep 2012
It was exactly what we wanted. We told him it did not have to be perfect we just needed it done, he did paint it quite nicely
Response from Professional Touch LLC
"Holiday Special on Your Next Painting, Carpet Installation, Vinyl flooring or Drywall Project! I hope this email finds you well! I wanted to take a moment to say hello and check in to see how everything is going with your home. It was a pleasure working on your painting project in the past, and I’d love to stay in touch. With the holiday season approaching, I’m excited to offer you a special discount on your next painting or drywall project. Whether you’re thinking of freshening up a room or tackling a new project, now is a great time to get started! Feel free to reach out if you have any questions or would like to schedule a consultation. I’d be happy to help bring your vision to life once again. Best regards, Florencio Patino Professional Touch LLC [Hyperlink Removed] 571-471-8857"
Ana Q.
Jul 2012
Florencio arrived at my house on time. He was very meticulous in setting up (put down tard etc) He completed the job in about 8 hours it looked fanastic.
Jennifer L.
Jul 2012
They did a phenomenal job. They would work from 8am to sometimes 7pm each day to make sure they completed the job in a timely manner. The paint looks terrific. They were very friendly, professional, and hard working. They did such a great job on the interior painting that I hired them to do some handyman work around the home for me. He had such great ideas and he would always keep me informed of what he was doing and why he was doing it. He re-wired some electronics at my home, he fixed drywall patches, installed a ceiling fan and hung curtain rods, and he also hung shelves for me. He is such a professional and is very trustworthy. I will certainly use him in the future and recommend him to anyone.
Ashley P.
Jan 2012
We wanted to change colors of both the bathroom and bedroom. The bathroom turned into be a real challenge. The bathroom had this really dark grey paint on it. We decided to go with a bright yellow to brighten up the bathroom. However, when we purchased the paint the store told us about a paint that had a primer built in, so it would be good to use to cover the dark paint. Boy were we wrong. The primer/paint just didn't cut and the paint was way to yellow for us. With the advice from Professional Touch we went back to the hardware store and got a different color yellow this time without the primer. This paint did much better. Everything came out great. We are very happy with our new rooms.
Response from Professional Touch LLC
"I just wanted to thank you for the opportunity to let us come to your house in Gainesville and paint the Master bedroom and the bathroom as well as doing some other work around the house. Also I like to Thank you for such a good report you gave. Sincerely, Florencio Patino Professional Touch LLC"
Licensing
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FAQ
Professional Touch LLC is currently rated 4.7 overall out of 5.
Yes, Professional Touch LLC offers free project estimates.
No, Professional Touch LLC does not offer eco-friendly accreditations.
No, Professional Touch LLC does not offer a senior discount.
No, Professional Touch LLC does not offer emergency services.
Yes, Professional Touch LLC offers warranties.