B & G Tree and Lawn Care

Awful. If I could give 0 stars for professionalism... that would be the ideal answer. I hired Brian to remove a tree from my yard. While cutting the tree down, a piece fell and broke my neighbor's fence. Instead of coming to tell me, he tried to hide it until my son told me. Brian then said he would come back and fix it since it was a simple and cheap fix. That was the lie. Brian and his crew left as fast as they could and left the giant tree in large pieces on the ground. We attempted to contact him to fix his mistake and he completely ignored us. DO NOT HIRE.

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The owner did not hold up to his contractual agreement. First of all, instead of planting 5 mature dogwood trees, he planted 5 small dogwood trees that cost $40.00 each.   The mature dogwood trees that he charged me for cost $200.00 (he stated).  He didn't even bother to put the stakes down to hold the trees up as they grow.  The contractor knew my expectations as we walked my yard and he knew that my goal was to have some what of a barrier between my neighbors yard and mine.  I also have two 8ft evergreens in the back yard and he assured me that the dogwood trees would be as tall or almost as tall as the evergreen trees.  Although I knew he was overcharging for the work I wanted the immediate effect or the instant gratification.  Secondly, he did not dig out and clean the flower beds(5) he put the black mulch on top of the red mulch we had laid down last year prior to winter time.  You could see the red mulch around the edges of where he but the black mulch.  He also did a very poor job of edging the beds for the front yard and did not attempt to edge the other flower beds.  Thirdly, He transported my crepe myrtle to another area of my yard and it died shortly afterward.

To sum up this review, B & G Tree & Lawn care did a J. O. B. on me and my family.  After ward, I contacted the owner, Brian Payne and told him how dissatisfied I was with what he had done. I told him that I went to 2 nurseries and priced the trees and that what he planted in my yard was the smallest dogwood trees ($40.00) instead of the mature ones($150.00).  He immediately told me he would not refund me my money, nor had I asked at that time, but he offered to come out and exchange the small trees for the larger trees, add the stake kits, dig out the flowerbeds and re-mulch all of them. I have this agreement in a text message that I sent to my email and printed.  He text me and said he would do the work the following weekend, that was the 4th of April.  I have not heard from Brian Payne, nor has he completed the work and he will not take my calls.  Please do not allow this company to do any work for you or you may regret it.  It's been about 6 months now.  I haven't tried to contact him since April 10th nor has he contacted me.  I filed a Warrant in Debt against him in small claims court on 9 May 2014 after telling him that I would if he did not make good on his promise. That was our last conversation.  The hearing date was today, 23 September 2014 and not to my surprise, Brian Payne did not show up.  I guess this is over, but, I feel obligated to let others know the experience I had with B & G Tree and Lawn Care.  The owner, Brian Payne talks a good game but, he is dishonest and untrustworthy.  I have done my part to warn others not to deal with B&G Tree & Lawn Care at all. 

They cut one of the wrong trees down and left one that should have been cut down.  When I contacted him about it he said that the tree that he did cut down was infested w/ ants.  One of the trees he topped off should have been topped off lower and evenly.



The fertilizer didn't seem to do anything.  The fence line is still growing like crazy.







I probably would not recommend him for service.

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They did a wonderful job with everything, but they agreed to come back every 2 weeks to mow the grass. when they didn't come back, I called them several times & left several messages, but received no calls back. The one time I was able to finally reach them, they explained that they were behind due to a death in the family and someone would be by in a few days.  I totally understood the issue, but no one ever came by and they did not answer any further calls from me.

He started the project but has not finished it.

Brian and his crew did a fantastic job and provided outstanding service.  They were able to come to our house on Christmas eve to take down 7 trees, cut them up into firewood, move all of the wood to a designated location, remove all of the brush, and clean up the property so you couldn't even tell we had work done.  One of the trees was easily 6+ feet in diameter and only 30 feet from the house, and it was taken down with ease even though it had started snowing.  I highly recommend them and would happily use them again.  We extremely happy with both the price and the work.  Thanks Brian!

B & G Tree and Lawn Care is one of the best contractors my wife and I have ever had for work on our new home! Brian, the owner/operator, is fabulous at figuring out what needs to be done when given an idea from the owner. He is very detailed about what should and should not be done...very knowledgeable about all of the services he offers (many). Although the name of his business revolves around Tree and Lawn Care, he does a whole lot more! And does it quite well at a great price! I guarantee we will not lose his business card! Trust me when I say you cannot go wrong with B & G!!

We had Brian Paynes (owner/operator) and his co-workers plant plants, shrubbery along with a regular lawn mowing service. In addition, we are going to have him install a ground-level patio for us as well as two walkways leading to/from the walkways. Brian has also added some trim to our front porch. He does incredible work! It seems almost as if there's nothing he can't do! Incredible worker! His business card says they specialize in all types of tree and lawn care and Much More! Well...you can certainly believe in the Much More part! He does incredible handyman work. I doubt that we'll go with anyone else for just about anything we need done around the house. If Brian is certain your request is out of his realm of ability, he has no problem letting you know immediately and will offer someone else if he knows of anyone who does what you are asking for. You really cannot go wrong with Brian Paynes and his company!!

OVERALL, I AM SURE MY PROPERTY VALUE HAS INCREASED DUE TO THE WORK PERFORMED BY B & G TREE AND LAWN CARE.

I HIGHLY RECOMMEND THIS COMPANY FOR ANY OF YOUR HOME BEAUTIFICATION PROJECTS