Regency Furniture

We received the bed and they sent us the wrong night stand and then told us they accidently put the wrong

We ordered furniture from this business. The furniture arrived two weeks late. Three weeks after it arrived, two of the pieces had broken zippers. Upon contacting the store, we have basically been given the run around for the last three months. First, we were told that the zippers were not under warranty so they could not help us. Then, they told us that they would sew the zippers shut for us if we drove the pieces approximately 75 miles and pay $200 per unit. When we told them we felt that was unacceptable, they said they would order two new pieces for us to replace the broken units. After being told that the new units were in, we then received a phone call stating that we couldn't have them. Now, they have gone back to telling us that there is nothing that can be done. When you pay almost $2000 for new furniture, you expect it to last longer than three weeks. It has been very frustrating dealing with this company, and we will not purchase any furniture from them in the future.