Perma Treat Pest Control

Terrible company. They are not upfront about cost of services and tack on additional fees without informing you. This is a company that is only after the money and hook you into a contract. The product is not even very effective. I have watched them perform the service via my home security system while I have been away and the yard guard is a joke. They casually apply it around the perimeter of your home, but isn't it intended to guard your entire yard? This company is a joke. Never again.

Terrible company. They are not upfront about cost of services and tack on additional fees without informing you. This is a company that is only after the money and hook you into a contract. The product is not even very effective. I have watched them perform the service via my home security system while I have been away and the yard guard is a joke. They casually apply it around the perimeter of your home, but isn't it intended to guard your entire yard? This company is a joke. Never again.

It went well, will be using again.

Very well. The company serviceman was on time, professional, and did an excellent job.

They were quick to respond and explain what needed to be done.

They were very thorough in their inspection from basement to attic to outside. They were up front with their estimate, in writing, and did not try the "We will give you a discount but only if you let us do it today" spiel like their competitor did. They even pointed out some other pest issues we should be aware of, but did not try the hard sell to get us to agree to more work beyond what we asked them to look at.

It went well.

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I had a contract with Perma Treat.  We had just moved into our home and had mice, ant, and just general bug problems, Gordy was  the gentleman who came out to our house.   He was wonderful, professional, always asked if we had any problems.   I did stop my contract because I thought it was a bit high and I thought I'd just try and debug my house myself by treating it with "over the counter bug spray".  So far that has worked so I haven't needed to call Gordy back.   I however did not like the companies tactic of extending my contract and paying full price for my last service.   I was under the impression when my contract was up, the service would stop.   But, I didn't read the fine print that said they would continue coming and I would be charged full price.   I really liked Gordy, but didn't like the companies tactics. 

Went well.  They came on time, did the work unobtrusively, and the workers were neat, friendly, and helpful.  Chris, the sales manager was able to answer questions, responded quickly to our calls, and was knowledgeable.  The quality of the work appears to be good.

I have used PermaTreat for 20+ years, and the service has been consistently great.  Absolutely "A" rated; the service techs are knowledgeable and professional and the price is comparable.  I recently had a case of several well intended inspections and sales calls that resulted in misunderstandings.  However, after escalating the issue, I received a call from the local manager and am pleased with the result.  One significant measure of any company is not IF they have issues, but HOW they deal with them.  This was a good outcome.

They were just fine. They’ve done a lot work for me before. They are responsive and come when I call and I think their pricing is competitive.

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They're professional.  They're prompt.  It was the same company that we use and we just call them up.  They're knowledgeable.  The guy who came out is the same one that comes all the time and extremely responsive.  If you call they're like on it, they came right away.  I was happy with them. 

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He came in and sprayed. I had some places in the basement where he filled some holes. The issue never went away. I tried to have them come out and fix it but they would not. I'm not used to signing a contract and it not be honored.

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We sold our home last year so they were the one helping us in doing the final inspection. They did their part quickly and they were really good to work with. They also did insulation for us and mold treatment. They just kept me very well informed. They showed me what was wrong, they did a great job and we're having to have a good plan for treating the mold that was there and taking care of the high humidity area. I was very happy with all of their people. We plan to have them and make sure to double check that  they cover our new home area.

We have use Permatreat for insect maintenance for years (never had a problem with that either) and Josh our technician noticed a lot of standing water, water marks, insulation in the ground, etc in our crawlspace.  He asked if he could send Chris out for a free inspection.  Chris came out, went under the crawlspace, took humidity readings and pictures.  Showed me the MESS that was down there.  Along with the mold growing as well.  He mentioned encapsulated crawlspaces that I was not aware of.  He gave me a price of doing this with sump pump, drainage to the sump pump, dehumidifier, drain to the ditch and also sealed a few foundation cracks.  When he showed me this would be about $6000, I was a bit floored.  Never heard of this and I wasn't sure about what I was getting into.  
After doing some research online and checking with some other companies, I found that Permatreat not only was less expensive, but also the crawlspace was capsulated where others were only just putting in drain and new fiberglass for MUCH more.  After about a month of deciding, I called Chris to do the job.
The crew was very courteous and professional.  I don't envy their job.  What a rough job to have to do.  But they never complained.  Efficiently did the job.  They had to come back the next week to finish the drain to the ditch because Miss Utility had not come to mark the yard where they would dig.  What a job that was as well.  The digging for the drain went ok, but in the middle it started raining, but the guys kept on going.  I was mainly trying to get the drain to the ditch to keep the water away from the house.  That was my main goal.  I knew the yard would be muddy and dug up, so I overlooked that they didn't do any kind of re-seeding and repairing of the trench to the ditch.  I never asked for it, so I don't fault them on that.
One thing to be sure of.  Make sure if you have sump pump and dehumidifier put in, get your electrician to run the lines.  I didn't have outlets and had to have him come in after the initial install.  If I had done it earlier, it could have already been up and running at the end.  
So far so good.  The meter that measures humidity and temperature in the crawlspace (which comes with the dehumidifier) is stable around 69 degrees and 54-55 % humidity.  Chris came by after two weeks to check and noticed one small adjustment on a drain pipe, but said everything looked great and dry.  He showed me the new pictures and what a difference.
This comes with a year warranty that can be updated every year which is good since I work with them quarterly on insects maintenance already.  
It seems like a waste of money to upgrade something that you never really see.  But after seeing the mess under there, not to mention the mold, I am very pleased to have got it done.  I think it will help down the road when we sell the house to show the buyers what has been done as well.  
I was a little hesitant at first using a insect company to do this, but Chris mentioned that they have done numerous homes and had no problems.  And after the "sales job" and lack of follow up I got with other companies, you can tell that not only is Permatreat professional in their work, but also in their customer service and follow up.  Great Job !!

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