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Penn-Mar Floors

About us

Penn-Mar Floors can be seen in Virginia's finest homes and historic properties, and our work has been featured in Southern Living magazine. Our modern showroom has over 15,000 different flooring products samples to choose from. The bright, open showroom is filled with natural daylight to make color selection easy. Talented flooring consultants help you select the flooring that best suits your needs. Your flooring will be installed by skilled flooring mechanics (all fully licensed and insured). We feature lifetime installation warranties and have the highest contractor license rating of ANY flooring store in the state of Virginia (Class "A" Contractor License #2705065425A Builder, Lead/Asbestos Abatement).

Business highlights

Emergency services offered
61 years of experience

Services we offer

000 products and colors (unique SKUs) Consulting, CARPET, CERAMIC TILE, HARDWOOD, HEATED FLOORS, LAMINATE, VINYL, asbestos abatement, backsplashes, bamboo 17, commercial floorcovering, cork, design, installation, refinishing hw floors., residential floor covering, stair runners

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
25%
3
0%
2
25%
1
50%
Showing 1-4 of 4 reviews
Jen M.
Sep 2015
1.0
$8,000
unknown

Larry C.
Jun 2014
2.0
$6,600
unknown

Jill C.
Sep 2013
1.0
$800
They originally had agreed upon an approximately $800 contract, paid up front, to complete the work. The only thing they did was pull up the carpet in the dining room and move the furniture from the kitchen and dining room into the living room. They partially did work in the kitchen and then stopped. Since then, they came back and said my father he owed $150 more than what was originally quoted. They haven't answered the phone or came back out in the past two weeks since quoting that new price.  On several visits to the showroom, no one has been in their office.

Melissa C.
Nov 2008
4.0
Yes, I recommend this pro
$5,000
The quality and look of the wood floors is fantastic! It has 100% changed the look of our house for the better. I couldn't be happier with the outcome. Where the scoring drops, is the actual professionalism of the workers. A couple of nights during the week, I came by the house to check on it (we moved out for 7 days). The first night, everything looked great but the blinds were up in every room revealing to anyone from the outside that it was virtually an "empty" house. The second night, our front door was left unlocked. I called and spoke to the project manager and asked that he please make sure the house was locked up from here on out as we are not interested in anyone breaking in. This was confirmed. We then went out of town for the weekend. Upon our return on Tuesday, we found the house to be unlocked, every light in the house on, and all of the blinds up. Since the last day that the crew worked on the floor was Monday, that means that anyone from the outside, for a full day, could walk into our house (since it was locked) and could see from the outside that the house was empty. Additionally, we found that the crew had left LOTS of food and drink in the refrigerator that they had at the house throughout the week. I have no problem with workers keeping their lunches/dinners in our refrigerator while they're working but would expect that these items would be removed upon completion. Overall, very happy with the result of the floors. But, the crew's professionalism is lacking. I would recommend this company 100% if you are a customer who can stay in the area to monitor your home on a daily basis.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Penn-Mar Floors is currently rated 2.0 overall out of 5.

Penn-Mar Floors accepts the following forms of payment: CreditCard

Yes, Penn-Mar Floors offers free project estimates.

No, Penn-Mar Floors does not offer eco-friendly accreditations.

No, Penn-Mar Floors does not offer a senior discount.

Yes, Penn-Mar Floors offers emergency services.

No, Penn-Mar Floors does not offer warranties.