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Mr. Handyman of the Fredericksburg Region
Home Theater Wiring - Install, Repair or Conceal, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,
About us
Award winning. License #: VA Class A No.: 2705 098269. Fully Insured.
Business highlights
20 years of experience
Services we offer
Handyman, cabinetry & counters, caulk & grout, ceiling fans & light kits, ceramic tile installation, closet doors, closet organizers, drywall/plaster repairs, faucets & sinks, floor squeaks, flooring installation/repair, furniture assembly, handicap facilities, hang mirrors/pictures, light fixtures/dimmers, painting, shades and blinds & minor home remodeling., toilet repairs, towel & safety bars
Accepted Payment Methods
- CreditCard
Reviews
4.8162 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 9% | ||
| 4% | ||
| 2% | ||
| 0% |
Showing 1-25 of 162 reviews
Tom H.
Nov 2020
Outstanding workmanship. 2 hours of work, expertly done and actually was slightly under the estimate. Very well done. Great folks. HIGHLY RECOMMEND
Yogendra P.
Mar 2019
very well
Linda E.
Sep 2018
He was professional, showed up when expected and did an exceptional job. Very pleased with results.
Response from Mr. Handyman of the Fredericksburg Region
"I'm happy you are satisfied. Thank you for your business! Sincerely, Al Starck"
Michael S.
Jul 2018
Al Stark, owner of Mr. Handyman (540.748-8622) of Fredericksburg, does a simply amazing job with home repairs. His team of 5 people has experience, expertise, and the work ethic of ‘Get-er done’! Mr. Handyman works on exterior and interior projects and quite honestly no job is either too big or too small. They show up on time, only do the work you want, are fair and reasonable with their price, and very trustworthy. He maintains a class ‘A’ license and holds a FANTASTIC reputation with his community, customers and workforce. When I moved to Alexandria, I inquired if I could hire his team up here, but his franchise boundaries do not permit this – otherwise, I would do it in a heart-beat! Quite honestly, he is the BEST and his team are AWESOME! Multiple contracts...
Response from Mr. Handyman of the Fredericksburg Region
"Thanks so much for your very kind review. You've been a terrific customer and I wish I could continue to help you with your home maintenance. You'll be in very good hands with your new local Mr. Handyman. Sincerely, Al Starck, President"
Ron R.
Nov 2017
Went well but I thought the $240 for 3 hours was a little excessive but my Mother who was at the house at the time said the gentleman did work the entire time and that he had to take down several downspouts to clear them. We have used this company several times since I am not in the area to maintain myself and I have been very pleased with the work.
Response from Mr. Handyman of the Fredericksburg Region
"Thank you for posting your review. I'm happy that your mother noticed that our tech was in fact busy the whole time. Sometimes what seems like an easy job can have unexpected and unforeseen conditions that result in more labor and cost. My bottom line is always to deliver the highest value and best results at the most economical price for our customers. Sincerely, Al Starck"
Lauren B.
Nov 2017
I purchased an all-in-one at a local hardware store. It included the cabinet and counter with built in sink. After a phone call and two emails, someone got in touch with me. Once contact was made communication was much better. Job was described through email and pictures. Once handyman arrived the job was more involved than originally thought, so the job was not done. Seems like they would have asked for more pictures to better access plumbing situation. Wish some front end work was done such as looking at the new cabinet with drawer and shelf BEFORE taking out old cabinet....as plumbing situation was visible. The handyman was at our home for two hours, which wasn't necessary if plumbing had been checked first. The handyman was very nice and did draw what type of cabinet we needed to work around the plumbing, however when our contractor came out for a larger project and I asked his advice on what to do, he said it was an easy fix for the plumbing was to use Sharkbites ( found at Lowe's and Home Depot). Why didn't the handyman know this???
Response from Mr. Handyman of the Fredericksburg Region
"Thank you for your feedback. We are quite familiar with Sharkbites and their proper use. Although I wasn't personally at this job to see the conditions, my lead technician made a judgement call that the replacement vanity wasn't right for the situation. I'm sorry that you weren't satisfied with our performance, but our goal is to do all our work correctly and according to code. But again, thanks for the feedback. Al Starck, President"
Dean H.
Nov 2017
Mr Andy was great to work w/ & provided a timely estimate as well as work scheduling. Cost was competitive, and quality of work was excellent. Had some minor miscommunication on technician arriving at residence & performing work. I'll label as shared responsibility. I would certainly recommend them for a variety of maint & repair reqmts.
Response from Mr. Handyman of the Fredericksburg Region
"Thanks for the feedback on the miscommunication and responsiveness issues with our technician. We continually strive to keep our guys on time and we do channel all communications through our office dispatcher. I'm glad that the work results met your expectations and thanks for taking time to post your review. Sincerely, Al Starck"
Margaret E.
Oct 2017
Very well. Mr. Handyman was punctual, professional, and completed the work as stated. They were good about working around schedule conflicts. The pricing was reasonable.
Response from Mr. Handyman of the Fredericksburg Region
"Thank YOU for being flexible with us as well in working with us to blend our schedules to accommodate the multiple trips! Good luck with the sale. Sincerely, Al Starck"
Jim S.
Oct 2017
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Response from Mr. Handyman of the Fredericksburg Region
"Thank you for the good review! Best regards, Al Starck"
Rachel R.
Oct 2017
We have used Mr Handyman for several small jobs in the past that went well. This is the second bathroom that Steve has repaired and painted for us. He did a great job again! He is meticulous with the painting and cleans up everything when finished unlike painters we have used in the past.
Response from Mr. Handyman of the Fredericksburg Region
"Thank you. I'm happy the everything turned out well. And thank you for becoming a repeat customer! Sincerely, Al Starck"
Ron R.
Oct 2017
Very well. Professional.
Response from Mr. Handyman of the Fredericksburg Region
"Thanks for taking the time to provide the review! Sincerely, Al Starck"
Yogendra P.
Sep 2017
First time it didn't work and more water coming in. I call again and the fix it after two days.
Response from Mr. Handyman of the Fredericksburg Region
"Thank you for the review. Water leaks around windows are often very difficult to locate and isolate. On our second trip out, which was under our warranty, we were able to make a better fix that solved the problem. Al Starck, President."
Chasity H.
Sep 2017
We called Handyman services to come in and complete our bathroom renovation when we hired a subpar contractor. They were able to make recommendations to the project and fix issues that were left by the other contractor. They did a remarkable job in every aspect of the project. I would recommend them to anyone and will use them again in the future.
Response from Mr. Handyman of the Fredericksburg Region
"I'm happy that we were able to rescue the bathroom remodel for you, and I appreciate you giving us the opportunity to do the work. Also, thanks for posting the review! Kind regards, Al Starck"
Albert W.
Jul 2017
Punctual and professional---we have used Handyman for two other services and have always been pleased. Highly recommended.
Response from Mr. Handyman of the Fredericksburg Region
"Thanks for the A rating! Best regards, Al"
Kaylan C.
Jul 2017
Everything went wonderfully. 100% honesty here. I was a little frustrated in the beginning because it felt like jumping thru hoops just to get someone to come out and provide an estimate. However, with that said, I'm very glad we stuck with this company. The owner himself is the one that comes out and does the estimate. I'm not new to the construction industry, so I knew what needed to be done (being pregnant I didn't want to do it myself). The owner was extremely knowledgable and professional. We had, had two other companies come out to look at the same project and Mr. Handyman was by far the most qualified. He knew exactly what he was talking about, which was refreshing to hear. He was honest about the process and cost, he didn't seem to want to take us for all of our money, but wanted to do a quality job. The job took two days. The gentleman that came out was very professional and patient with my annoying barking dogs (thank you. I know they were annoying!) The storm door project was completed same day, and the French doors took a day and a half, but it all looks amazing. A very professional and competent company. They have reasonable prices. I would and will be hiring them again for other projects along with recommending them to anyone and everyone that needs a handyman. Pictures are attached. The only thing left to do is paint the French doors and the walls where the spackle is... Honestly, I'll probably hire them again to do that too!
Response from Mr. Handyman of the Fredericksburg Region
"I appreciate you taking the time to post this review. We enjoyed doing the work for you, and the dogs weren't a problem! Sincerely, Al Starck"
Michael R.
Jul 2017
Right on schedule and slightly under estimate.
Response from Mr. Handyman of the Fredericksburg Region
"Thank you for the review, and for the work! Best regards, Al Starck"
Mark T.
Jun 2017
Overall; excellent. Final results and professionalism of workers weighs more heavily with me. The issues/concerns: 1. Work was initially scheduled for 5 June. The company had concerns about the weather due to the forecast. However, I didn't find this out until I called them when they didn't show up at the estimated time. We discussed the fact that they were watching the weather and would make a decision. This I understand. However, I was not notified about the delay nor the final decision to not show up. I didn't give a bad grade on punctuality as it was a responsiveness (communication) failure, to me, and less a punctuality factor. When the gentleman, I cannot remember his name, hereafter referred to as "the guy" or "he," showed up the following day, again not communicated to me that he would, it was early enough to get the job done in the same day. 2. When the work was completed, the guy left. He left the few items that were in the shed out. Left the shed open. Left the bagged debris and scrap wood in the yard, but stacked on the edge of the yard. Left a power cord. He didn't say anything before leaving. I put the items back in the shed, closed the door, wound up the cord (need to get this back to them) and got the bagged debris and scrap wood on to the driveway and out of the yard. I was planning to haul it up to the road on Wednesday afternoon; trash day. When I returned home on Wednesday, all the trash and scrap wood is gone. I can only assume that he came back and picked it all up. No one in my family did anything with it. 3. I was concerned about the hourly labor rate. Obviously not enough to not hire the company, but it seemed steep Bottom line though, it was much cheaper than getting a new shed. The good: 1. The work quality was great. All that I wanted done was completed. Most important factor. 2. The guy doing the work was very polite and friendly. These two factors alone determine whether or not I will work with a company again. The other stuff, although they were written with more detail, can be cleared up in any future efforts.
Response from Mr. Handyman of the Fredericksburg Region
"Thank you for the detailed review and the overall A rating. I apologize for the issues that you did call us out on. I can offer no excuse for the lapses in communications that you experienced. Typically, we always keep our customers informed of delays and cancellations. Regarding the job debris, when there is too much for the technicians to haul away in their work vans, another person, in this case it was me, returns to remove the materials, usually the same day, but here it was the next morning since he finished up late in the afternoon. That should have been communicated to you but I'm not sure if there was anyone home to whom that message could have been left with. Bottom line for us is that I'm happy you are pleased with the quality of the work. I hope that you'll give us another chance to raise the Responsiveness grade up to an A. Sincerely, Al Starck, President"
Daniel M.
Jun 2017
He was good. I have a general electric microwave. I had GE repairman out and they were going to replace it for like $2000. The repairman wanted to charge me $500 dollars. That was ripping me off. So I went to call Angie's list and they did it for 3 and a quarter. I was about to replace it and I haven't had any problems with it since. I hope it last another year. They completed the service the same day.
Response from Mr. Handyman of the Fredericksburg Region
"Thank you for taking the time to post your review! Best regards, Al Starck"
Marta B.
May 2017
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Response from Mr. Handyman of the Fredericksburg Region
"Thank you for the review. I'm sorry that for whatever reasons you were not willing to give us higher scores in several of the rating categories. Please feel free to call or email us with any additional feedback that we might use to improve our operations, and more specifically, to address your concerns and/or the results of the work. Sincerely, Al Starck"
Harold C.
Apr 2017
This is the second major project that Mr. Handyman has done for me. I wanted a replacement vent made of a material stronger than the original. Mr. Handyman special ordered the vent and installed it on the first work day after it arrived from the distributor. I was not home when the work was done. I see this as a plus because I didn't have to lose a day of work. The appearance of the replacement vent looks professionally installed and not a "homeowner DIY" project. This is important to me because some day I will sell this house and don't want anything to detract from the structure and possible lower the sales price. The final price was slightly less than the estimate. The final price may seem high to some, but remember I didn't use a standard vent, but had a higher quality vent installed. I am pleased with the work and the price.
Response from Mr. Handyman of the Fredericksburg Region
"Thank you for your detailed review and for the A rating. Please call on us again if we can be of service. Sincerely, Al Starck, President"
Melissa G.
Apr 2017
Both times the technicians arrived on time, and were very professional and courteous. The work was performed in a timely manner and was of excellent quality. I will be hiring Mr Handyman of Fredericksburg for more projects in the future .
Response from Mr. Handyman of the Fredericksburg Region
"Thank you for the "A" rated review and for taking the time to post it! Please call on us again if any needs arise. Al Starck"
Reggie P.
Mar 2017
Very professional and very pleased with their work. Would hire again
Response from Mr. Handyman of the Fredericksburg Region
"Thank you for taking time to provide the review and for being a repeat customer. Your business is very much appreciated. Al Starck"
Todd S.
Mar 2017
I was very happy with the work. Michael did an excellent job fixing the siding, and was very friendly and professional. I would certainly recommend Mr Handyman
Response from Mr. Handyman of the Fredericksburg Region
"Thank you. I'm happy that we were able to assist you! Sincerely, Al Starck"
Paraluman O.
Dec 2016
good work. Thank You!
Response from Mr. Handyman of the Fredericksburg Region
"Thank YOU for your business! Al Starck"
Kathryn C.
Jul 2016
unknown
Licensing
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FAQ
Mr. Handyman of the Fredericksburg Region is currently rated 4.8 overall out of 5.
Mr. Handyman of the Fredericksburg Region accepts the following forms of payment: CreditCard
No, Mr. Handyman of the Fredericksburg Region does not offer free project estimates.
No, Mr. Handyman of the Fredericksburg Region does not offer eco-friendly accreditations.
No, Mr. Handyman of the Fredericksburg Region does not offer a senior discount.
No, Mr. Handyman of the Fredericksburg Region does not offer emergency services.
No, Mr. Handyman of the Fredericksburg Region does not offer warranties.