Imagine Home Improvements

Not good. If you want attention to details and proper fit and finish with install than stay far away from these guys. He may be attentive to phone calls but the quality control is just not there. My shower doors leak from improper install. Glass doors on shower door hung unevenly. Drain plug for tub doesn't sit level when unplugged. My tub was all dinged up and damaged as his workers set up the saw for the tile in it. Drips of caulk and smears of grout all over tub top. Little spots of the red vapor barrier which is painted on the DuraRock before the tile all over tub. Feels like sandpaper as you rub your hand across it. They also used it for storage for their tools and gouged and dinged it all up. It will have to be refinished or replaced now. Medicine cabinet was not secure to the wall and a large screw was just driven in the top corner searching for a stud which it never found not to mention it wasn't centered on the wall. Tile floor and tile walls in shower were uneven and gaps weren't minded. Chipped tile on side of shampoo box inset. Board on bottom of vanity was flipped around without asking or telling exposing an unfinished surface. Shortcuts were taken with area around valve coming up for toilet. Whole bathroom was never cleaned or wiped down. Metal shavings from drilling when installing shower door were left in my tub. Side splash for vanity top reused but edges not cleaned before reinstall with a clear caulk exposing the seam with the back piece and the uncleaned back edge. Stains on newly installed carpet from grout that I had to pull off of the carpet. Edge protectors on my bed frame were found in pieces. Bottom of door wouldn't even clear the tile floor until they shaved the bottom but they didn't shave it straight. When I sent an email outlining all this he waked away saying he could never please me leaving a whole in my wall and all these things that I now have to fix/repair. A total nightmare. Stay far away from these amateurs if you don't want a mess to resolve afterwards and don;t by any means provide any feedback that borders on criticism or he will simply walk away.