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Fletcher Construction LLC
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Deck or Porch - Build or Replace,
About us
Fletcher Construction LLC is a Local family owned Class A Building/Home Improvement Company. We pride ourselves on serving Virginia communities.
Business highlights
12 years of experience
Services we offer
Decks, Roofing & Siding., Screened Enclosures
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.714 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 0% | ||
| 7% | ||
| 0% |
Showing 1-14 of 14 reviews
Edwin P.
Aug 2020
Matt did a fantastic job. We are VERY pleased with the work. He embodied every great quality expected in a contractor. With the professionalism he showed, we are very much looking forward to the Fletcher crew replacing our large deck
April W.
May 2019
I’m so pleased with the professionalism and courtesy of Jeremy from Fletcher Construction. He arrived early and took care of our roof problems without hesitation. I will definitely use Fletcher Construction for all my roofing and decking needs.
Sharon C.
Oct 2018
When Matt's crew finished our roof, they did a great job. They cleaned up and did not leave a nail in the yard or the pool. Our yard was immaculate. Matt did such a great job that we had him back to replace all our windows. His bid was lower than Lowes or Home Depot. The windows are wonderful...so easy to clean and lift. Matt's crew removed all our blinds, and of course we were to put them back up. My husband had shoulder surgery and was having a tough time putting up the blinds the next day. Matt stopped by to look at the job, saw my husband struggling with the blinds, and told him he would send his guy out the following day to put the blinds up for us. The following day, Matt's worker came over, spent 3 or 4 hours putting the blinds up for us, and did not charge us a cent. In this day and age you just don't get A-one service like this anymore. Matt and his workers went way above the call of duty. We are having Matt and his crew come out this month to replace our deck and enclose it as well. His work is excellent, his workers are hard-working, fast and meticulous, and Matt goes the extra mile for his customers.
Lorenzo N.
Oct 2017
From the initial meeting to completion of job, Corey our project manager was very professional and kept us up to date on all aspects of the job. Would recommend Fletcher's to anybody needing home repairs/renovations.
Kevin W.
Oct 2017
Had Corey as our project manager. Communication was poor. Wasn't immediately put on the schedule, as other work was ahead of us. Were told we would have at least a week's heads up. Got two days. Not an issue as far as getting the work done, but was promised (via email) that we'd have more notice. Project took almost two full days to complete. Corey called his office at the end of the first day, and told them the project was done. I know this because I received a courtesy call the morning of day two asking if everything went alright. I told the caller the workers were still there, and still had a lot of work to do, which flustered her, cause she was told it was done. The crew looked like any other roofing contractor there. Someone was home most of the day during the work. We never once saw anyone from Fletcher there checking on the work. Work was finished after two days. Biggest flaw I can see from the ground is they ruined the flashing over the kitchen window and sliding glass door. Replacing it wasn't on the contract. They globbed some black sealant over the new nails (picture included). A third of end of the window flashing isn't even nailed down (also picture included). What concerns me most about this is, if they did something with such poor quality and completely visible to the homeowner, how bad did they do the roof which can't be seen? At this point, we had never once met, or even seen Corey, our project manager. Siding went more smoothly except for one irritant. I specifically told them I didn't want Corey as our project manager, and was told that wasn't a problem. Signed the contract and, lo and behold, Corey is our project manager. Actually met the guy this time. He told me the down spout would be included in the project, per the insurance estimate. Still have the original down spout. I would never use Fletcher again, and would advise anyone asking for contractors to avoid them.
Response from Fletcher Construction LLC
"Mr. [Member Name Removed], thank you for your feedback but I am a little confused. We installed your new roof over 3 months ago and had no idea you were not happy with the piece of apron flashing. This is the first we are hearing of this. The flashing you are talking about is called Apron Flashing and it is not ruined and is installed correctly. However if we would have known you didn't like the way it looked we would have gladly come out and installed a new piece for you...but again this is the first we are hearing of this 3 months later. With your new roof you also received from us GAF's Golden Pledge warranty which gives you a 25 year workmanship warranty...to address your "how bad did they do the roof that can't be seen" comment. As far as you never seeing anybody from Fletcher at your home... the men tearing off and installing the 7,000 pounds of shingles work for Fletcher Construction. We have installed hundreds of roofs and have never received a bad review. I also don't understand if you were so unhappy with our roofing service why in the world did you call us back for your siding project 2 months later? I am going to address your downspout statement: We contracted with you to replace the siding on your right elevation...nothing in your contract states install a new downspout and this was never even mentioned. If you would like a new downspout installed then you should let us know and we can give you a price for this. We are not just going to start installing things on your home that are not agreed upon. If you say your insurance is paying for a downspout then you need to talk to your insurance company. Please don't state that we didn't do things that were not contracted and have nothing to do with our service to you. You have also not paid us for the siding job so whenever you would like to do that would be appreciated! I wish I could leave a grade for you as a customer because it would be an F. Please feel free to call the office as well. 540-300-1567"
Fred M.
Jun 2017
Roof looks great. Did all in one day. Thorough. Professional. Would definitely recommend them. Extremely responsive to phone calls & questions.
Daniel M.
Sep 2016
Upon the initial meeting with the owner Matt, My wife and I already knew we didn't need to look further. His professionalism showed in his knowledge and he listened to what we wanted. They removed my old existing decks (one was over 30 years old and the other was a mistake I made) and left no traces of either deck. The contractors for Fletchers were very skilled and professional and their work speaks for itself. They gave us a 2 week window and started when I was told and completed everything early. The work Fletchers did to my home has my neighbors jealous now. I had no complaints from anything the workers did to my home ( the left my house free of any debris: i.e. nails, wood, etc. ) and I would highly recommend you to give Fletchers Construction a call for any work you need done on your home. I've already have Fletchers giving me a quote for Kitchen and Bath work that needs to be done in my home since my wife and I are extremely pleased with the work that was performed on our home already.
Richard C.
Jul 2016
Quick responses, 100% call back within a day or two. Great workmanship. Good material. Good price, second lowest price among four local bids. Completed a wood deck 12 ft x20 ft with stairs in two days. I highly recommend that you give Mr. Fletcher a call.
Steven K.
Apr 2016
unknown
Courtney S.
Dec 2015
unknown
John D.
Sep 2015
From the first time Matt came out he set himself apart from the competition with an unusually high level of professionalism. Matt took the time to listen to what my wife and I wanted and made recommendations about what the best solution would be for our budget. Key phrase here is that he listened to us, he wasn't trying to up-sell or pressure us into something that we didn't want or need. He honestly wanted to get us the best product for what we needed. He listened so well as a matter of fact that as we were in the designing phase of the project he remembered me I will eventually be adding a large concrete wrap around patio to the home. He calculated the bottom of the stairs to the eventual height of the concrete instead of just finishing them to the existing grade which made a huge difference later when we poured the concrete, and the concrete came right to the bottom of the stairs. It was awesome.
Throughout the process, Matt's crew was fantastic, they took care of everything and were very informative. They answered all of the random questions that I had and whenever I pointed out something that I didn't like, they simply changed it on the spot.
I would recommend to any family member or friend, and several have already used him to build their decks. They are equally pleased with the results.
Thanks Matt, it is so refreshing to see such a responsible, trustworthy and professional contractor in this area.
Throughout the process, Matt's crew was fantastic, they took care of everything and were very informative. They answered all of the random questions that I had and whenever I pointed out something that I didn't like, they simply changed it on the spot.
I would recommend to any family member or friend, and several have already used him to build their decks. They are equally pleased with the results.
Thanks Matt, it is so refreshing to see such a responsible, trustworthy and professional contractor in this area.
Stacey S.
Aug 2015
unknown
John B.
Feb 2015
Simply put they performed an incredible job. The crew was very courteous and professional.
The price was right and Matt (Owner) Fletcher went above and beyond what we had hoped for and expected.
John D.
Sep 2014
Matt and his crew were very professional and made our project very sustainable, with future projects in mind, they were fantastic, honest and reliable.
Licensing
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FAQ
Fletcher Construction LLC is currently rated 4.7 overall out of 5.
Fletcher Construction LLC accepts the following forms of payment: CreditCard
Yes, Fletcher Construction LLC offers free project estimates.
No, Fletcher Construction LLC does not offer eco-friendly accreditations.
No, Fletcher Construction LLC does not offer a senior discount.
No, Fletcher Construction LLC does not offer emergency services.
No, Fletcher Construction LLC does not offer warranties.