Dupee Plumbing
About us
We are a small family owned business striving to offer quality services for every job big or small. We send out a master plumber on every call with no additional charge. We have a 65.00 trip fee and that includes a complete home inspection on request to answer any questions about your plumbing system. Unlike the larger companies you will here the same friendly voice on the phone every time you call and be treated with the utmost respect. If you call from Angie's List you will receive a 10% discount and receive priority treatment. Call and you will see that we are not the biggest but we are the best.
Business highlights
Services we offer
& Plumbing Home Inspections, Backflow Testing, Camera Sewer Lines, Faucets, Repairing Toilets, Replace Sump Pumps, Snaking Drains, Water Heater Repair & Replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
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4% | ||
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"The lack of responsiveness was because we were out of town at the time the customer was noticing leaking in the ceiling. I spoke with him when we returned and he said he had contacted someone else and the leak was in no way connected with the work we had done and was a wax ring leaking from an upstairs toilet. The leak we returned to fix was not a leak due to the replacement of the piping but was a bad fitting that was existing on the old shower valve in the basement. We do not do drywall repair and will never charge a customer to do something we are not professionals at doing. I regret that the customer is not satisfied with our performance but every detail of the replacement of the piping was laid out along with the pricing in a proposal that was agreed to before the work started."
Eric Dupee was responsive, worked with me on scheduling, was willing to come right away if it was a emergency, it wasn't. He showed up on time, was professional and friendly, did the quoted work at the quoted price. Went the extra mile and put the expansion tank in tight to the water heater where I had a spacing issue with a shelf I was planning to install, and installed a drain pipe through the floor which wasn't in the quoted job (for no additional charge).
I was pleased with the job and work done. I have used Dupee Plumbing twice more in January 2012 as I come across issues I can't resolve as I remodel the townhouse. Both have gone well at good pricing. Eric is great about answering all of my questions (dumb as they can be at times). I will use Dupee on properties in Fairfax and NOVA as well now.
Licensing
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