D and L Mechanical Services
About us
D and L Mechanical Services is your one stop shop for all your HVAC needs. Heating & Air Conditioning is our specialty. We have one of the best preventative maintenance plans. Call today and schedule your next appointment. Mention you saw us on Angies's List.
Business highlights
Emergency services offered
23 years of experience
Services we offer
Sales & Installation of all Heating & Air Conditioning brands & Home Improvement needs., Service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.97 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 29% |
Showing 1-7 of 7 reviews
James T.
Aug 2020
D&L Mechanical failed to properly diagnose an HVAC issue in my house as part of a warranty claim and instead tried to get me to buy a whole new system. Their technician (or commissioned sales guy) stated my compressor was out of order, even though another company tested the machine the next day and found it to be fully operational. The issue was a piece of detached duct work tubing that was repaired by re-taping the tubing to the distribution box. D&L's technician did not see this while upstairs in my attic somehow, but did see that a "mouse had chewed some piping insulation". It would not have fit his narrative of needing a new system I'm sure. When asked for a refund of the cost to properly repair the problem, the owner called me and refused to do so after originally saying he would pay me back for the warranty company copay. His reason to change his mind...I told him I was likely to write a negative review...so he got angry and hung up on my after screaming at me. I've learned a lot about this guy Darren Billington and I hope he enjoys the profits from his book about trade secrets of the HVAC scam artists....interesting that he has a $10 book on the topic that he mentioned 11 times on the phone. Stay away...or at least get a second opinion before choosing these guys.
Gigi G.
Aug 2020
Do not hire them. Huge huge integrity issue. They came to diagnose my heat pump/ac unit figured it out. Well because I didn't hire them on, they pulled the breaker out on the outside box so my ac wouldn't work - which was working prior to them leaving. I have 2 kids just unbelievable.
Response from D and L Mechanical Services
"Ms. [Member Name Removed], I am truly sorry you feel this way. I would like to point out here you have a home warranty, these home warranty companies make all the decision on your claims. When we arrived the outdoor unit compressor was running however the outdoor fan was not running. This causes extremely high pressures in the system which could cause catastrophic failure (with injury). The diagnostic report (with pictures). determined a defective capacitor, dirty condensing coil, dirty evaporator coil, dirty blower wheel plus a dirty filter. All of this was submitted to your home warranty company for a determination on your claim we have no authority to approve or decline home warranty claims. The Technician explained step by step the process, you were adamant about replacing the system and that you had a quote for $3500.00 and not to fix anything. The disconnect/breaker being left unplugged is a safety precaution so no more damage to the system would incur and no one like your grandchildren could get injury or hurt due to running the system in the condition it was in. If a system runs with no condensing fan it causes the compressor to run extremely hot the high side pressures increase which can cause a component to fail allowing refrigerant to escape the system causing severe burns to anyone close. I am sorry if this was not explained to you during the technicians visit I could not sleep at night know someone was in danger running there AC system in the condition your was. I do hope you understand these has nothing to do with whether you hires us or not this has to do with safety of you and your family. For your claim it is still under review with your home warranty company. I do hope you reconsider your review on this matter everything that was done during your service visit was to protect you and your family which is 100 % Integrity as defined as "Doing the right think when no one is watching". Thank you so much for you time Sincerely Darren Billington "Owner""
Sherman W.
Feb 2020
On a hot summer day our 10+ year old Heat Pump decided to go belly-up and based on a recommendation of a friend, I called D&L Mechanical. They responded to my call for help promptly and prepared three (3) quotes outlining different CIR (efficiency) levels and associated costs. We made our choice and the unit was on order within hours. The installation team showed up in two company vehicles with the new inside and outside units. The technicians were masters at removal, replacement and final check-out. The company owner showed up later in the morning to assist with a special piece of duct-work that was needed. He ran back to the warehouse and fabricated the custom piece while his technicians stayed busy with other aspects of the installation. I was very impressed at the level of professionalism and follow-up. I highly recommend D&L and use them for the bi-yearly maintenance on the system.
Bill W.
Feb 2020
Great working with D&L. They gave us a discount and installed the system in one day and within a few days of when we ordered.
Neva S.
Nov 2017
Quick and easy.
Michael M.
Jun 2017
They are good, it took 20 to 30 minutes to do the job.
Amy R.
Nov 2013
I was very impressed with Mr. Billington and D&L Mechanical Services. Mr. Billington came out quickly and got right to work. Thank goodness it was only a loose wire and reset button that needed to be fixed, but Mr. Billington checked over the whole furnace and gave me many tips to help with our heating efficiency and safety. He also was able to discuss the process of switching from an oil furnace to a heat pump and gave an incredibly reasonable offer on converting. In fact, I will be scheduling them again soon to do an inspection and cleaning of the furnace as well as to convert the thermostat to a digital one. I would definitly give D&L Mechanical Services 5 STARS!!!!!
Response from D and L Mechanical Services
"Thank you [member name removed], it was a pleasure servicing your Oil Furnace and we look forward to servicing you as a D and L Mechanical Services customer in the near future."
Licensing
State Contractor License Requirements
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FAQ
D and L Mechanical Services is currently rated 3.9 overall out of 5.
D and L Mechanical Services accepts the following forms of payment: CreditCard
Yes, D and L Mechanical Services offers free project estimates.
No, D and L Mechanical Services does not offer eco-friendly accreditations.
No, D and L Mechanical Services does not offer a senior discount.
Yes, D and L Mechanical Services offers emergency services.
No, D and L Mechanical Services does not offer warranties.