Apex General Contracting is established on a foundation of trust, and our vision is to provide complete customer satisfaction. We are focused on providing top quality remodeling and construction services for the most affordable price.Additional Service area: Fredericksburg, Gainesville, Haymarket, Manassas, Stafford, Warrenton
Basement Finishing, Bathroom Remodeling, Decks and Patios, Interior and Exterior painting, Kitchen Remodeling, Replacement of doors and windows, Replacement of rotten wood
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Within 2 hours of requesting an estimate we were contacted by the company and they were out that afternoon to look at the project. We had an estimate within 2 days. We had an extremely hard deadline that we needed them to meet so they agreed to start within a week.
Carlos and his team were very pleasant to work with. They took their shoes off when entering the house. My home office is also in the space where the construction was taking place and they were very conscientious of the noise level. They left the compressors outside and just ran the hoses into the house. They kept the music to a minimum and allowed me to work without apologizing to my clients for the noise. They knocked on the door when they had questions and were very polite.
Quality was rated based on the following issues:
1. The tiling in the shower was done before they test fitted the faucets. Unfortunately the new fixtures did not fit the existing pipes so the tile, backer board, and the drywall on the opposing wall all had to be ripped out and redone.
2. They started to install the vanity lighting off center of the vanity. It wasn't until I pointed out the issue that they did anything about the placement. I thought that should have been standard for the industry.
3. The light switch in the bathroom (three switch plate) was non-standard given that one of the knobs was a round switch for the heater. When a plate could not be found for this setup it was just left uncovered. It would have been nice to receive some recommendations on how to fix the situation but, instead, we troubleshooted the problem ourselves and told them how we wanted it fixed.
All issues were resolved to our satisfaction.
4. On the positive side, we did request a few change orders and those were also met within our timeframe. We requested that an additional light be added above the bathtub and they were able to accommodate that request.
5. We asked that they install a new light fixture and paint the stairwell leading to the basement and they added that to the SOW as well.
6. We requested that they lay the flooring we had purchased and intended to install ourselves but ran out of time. They brought in a crew on Saturday to make sure this got done for us.
Overall it was a good experience. We were so pleased that they worked long hours to make sure to meet our deadline. Our incoming family enjoyed the space immensely and we could not be more pleased with the feel of our new space.
"We are sorry you were not called back. Here at Apex General Contracting, we try to return all our clients' calls. We are a small family owned company and we strive to give the best service at all times. We realize there are times where we may miss a call but we do not do it intentionally. We are a growing company and if there is anything we can do to make it up to you, please contact us at your earliest convenience."
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