After recent self installation of ecobee3 smart thermostat, heat pump was not working properly. Technician called when he was on his way (an hour away) which was appreciated (and was not strictly necessary, because he arrived within the 2 hour window we had been given when we arranged the appointment.) He was very courteous and verified all settings were correct on the thermostat before troubleshooting the unit. Some of the air handler required rewiring, as the new thermostat was trying to perform functions that our existing unit was not capable of. He took the time to explain everything to my wife and called me at work to make sure I didn't have any additional questions. He also recommended some different settings on the smart thermostat to improve energy efficiency. Overall we were pleased with the experience and plan to contact Maddox for future service calls.
Description of Work: Heat pump service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
LUIZA D.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
They were knowledgeable, and punctual, and they did a great job. They were flexible with the payment plan and it was very nice.
Description of Work: They changed my whole HVAC system out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David H.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
They can do any job. They are always on time and they always do the job right. They come and always wear their uniforms and are very professional.
Description of Work: I had them do some replacement work for me.
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Service Categories
Heating and Air Conditioning
FAQ
Maddox Heating And Air is currently rated 5 overall out of 5.
No, Maddox Heating And Air does not offer free project estimates.
No, Maddox Heating And Air does not offer eco-friendly accreditations.
No, Maddox Heating And Air does not offer a senior discount.
No, Maddox Heating And Air does not offer emergency services.
No, Maddox Heating And Air does not offer warranties.