Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Crosby Plumbing & Water Treatment logo

Crosby Plumbing & Water Treatment

Plumbing, Water Softener Service, Water Heater Service,

About us

Crosby Plumbing & Water Treatment is a plumbing contractor and water softening company located in Farmville, Virginia and serving the surrounding areas. Our professional and licensed plumbers offer water treatments for any water problem or plumbing need. We have over 21 years experience. We are there when you need us. We know your time is valuable and will do our best to ensure the quality you expect. Our trucks are fully equipped to handle many types of plumbing repairs. Crosby Plumbing & Water Treatment is available for all of your residential, commercial and industrial plumbing repairs and installations. At Crosby Plumbing & Water Treatment, we offer chemical-free water treatments and purification for both residential and commercial water systems. Whether these are new or existing systems, we can fix any water problem with our treatment systems and there is little or no maintenance required. Our filtration systems will greatly improve any water quality. We can tackle any plumbing service you need! From new residential properties, commercial, industrial, septic installation, additions, or any type of repair or replacement work. We stand behind our services and always guaranty our work! We are an accredited business with the BBB with an A+ rating. Please contact Crosby Plumbing & Water Treatment for further details!

Business highlights

22 years of experience

Services we offer

Plumbing, Septic Installation, Water Treatment Systems, Water Heater, Sewer & Water Lines.

Services we don't offer

Well Drilling & Septic Pumping

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-1 of 1 reviews
Brian H.
Aug 2018
1.0
They said they be here at 9am....9:16am no one was here...so I called left a message. 9:45am tried to call again. Got someone...asked why they weren't here when they said it would be 9am. Was told that they were busy. Could have least called to let me know that they would be late. Also told me that it would be about 30mins to get here. Couldn't wait around when the job would have taken an hour if they were here on time. Had other plans. So went with a different company. If you run a business and your running late it would be nice to get a call...no customer service skills at all!!!

Donna L.
Nov 2014
5.0
Yes, I recommend this pro
$60,000
We are new to the area and were in the process of addressing the repairs spotlighted during our home inspection.  My husband made the initial call to Crosby... and was very impressed with how helpful and friendly they were on the phone. They fit us into a busy schedule as soon as possible.
The work listed above was done in a timely and efficient manner on their first visit. 
After the initial water heater repairs, we were getting great hot water in the kitchen which is right over the water heater, but the water reaching the bathroom at the other end of the house was only tepid. They made two followup visits dedicated to solving the problem.  We now have great hot water in the bathroom as well as the kitchen.

Nancy C.
Jun 2014
1.0
$180,000
I would never recommend them to another soul. When they came back the second time, they told me they quoted the job wrong and when they found out that I have something else out in the yard they couldn't do it and get close to it. When I asked them what they are going to charge me to do it, it was like triple what they gave me the first time. I would not ever recommend them and I will never use Angie's List again as well. I called him to come back and do the job at what he quoted me the first time and that was when he told me I might want to find somebody else because he looked at his figures and they were wrong. He was going to have to charge me extra for things when he did the job. I said I asked him to come back to do the job based on what they quoted me the first time. I won't employ them to do the job. I actually had it done by someone else in town for just what he quoted me. It took a long time to get back after my first call and contact, and then after he said he will go back to his office and he'll give me a quote, it was 3 weeks before I can even get him to give me a quote. After I got the quote, I said it doesn't sound so bad so I said I would like to talk to Mr. Crosby again. When he came to the house and went over everything he was going to do in the basement, in the lines, and the outside, and everything, I asked him if he could do it for this, and said he can't. He said that was what the secretary quoted me on the phone, he said it is going to be this price now if he does all that. I don't call that a business when you tell somebody something and then you come back and you can't say why and say you made a mistake the first time and it was the same job that we wrote down the first time and now it is going to cost twice as much.

Megan A.
Apr 2014
3.0
$18,200
I called the company and was told they could come later that day. I was surprised and pleased that they could come out so quickly!
However, when I described the problem I was told one of my children had simply dropped something in the toilet, (but I knew that was definitely NOT the problem). I was a bit insulted by the assumption that I didn't know what I was talking about but knew I needed a plumber and agreed to having them come out and take a look. The guys who showed up to do the work were nice, but were smoking in my basement and it rose up into my house which I did not appreciate at all. Ultimately they snaked the main drain line and told me my pipes were sloping (which I already knew). When I inquired what it would cost to have them fix the sloping pipes I was given a vague answer and told I would be contacted by the owner/manager of the company. I still have yet to hear from anyone at the company.
Response from

"We at Crosby Plumbing always try to be prompt in coming to a service call. When Mrs. [member name removed] called us to schedule an appointment she stated her commode was clogged. We ALWAYS try & trouble shoot the issue over the phone so we are prepared when arriving to a service call. With a clogged commode call one of our first questions is if there are small children in the house. As 95% of the time it is something stuck in commode such as toys, goggles, hot wheels cars, you get the idea. So, we basically start with what might be the simplest issue & work our way to the harder issues such as a clogged sewer line. NOT in any way was any of our trouble shooting meant to serve as an insult towards her! We do NOT continue to have such a high volume of repeat clients by insulting them. The plumbing problem was a clogged sewer line, not just the commode, that is what was keeping the commode from flushing. We unclogged her sewer drain line & resolved problem. We were never told or informed by her that she wanted a price on replacing old sloping water piping under house, nor did we ever receive a call asking for an estimate. We also never received a call about her being unsatisfied in some way or unhappy with our services. Addressing the smoking issue; we have a NO SMOKING policy on job sites. As far as the C rating for our prices, we are $85.00 per hour, we are not the highest in this area nor are we the lowest & we are licensed & insured for our clients benifit, it is a fair price for the services we provide. One of our top priorities is satisfied customers & appreciate any feedback & will always work with any client to do so. Our work is 100% guaranteed!"


Tom P.
May 2012
5.0
Yes, I recommend this pro
They came right away. Their price was reasonable and I had no trouble at all.

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Crosby Plumbing & Water Treatment is currently rated 5.0 overall out of 5.
Monday: 7:30 AM - 6:00 PM Tuesday: 7:30 AM - 6:00 PM Wednesday: 7:30 AM - 6:00 PM Thursday: 7:30 AM - 6:00 PM Friday: 7:30 AM - 6:00 PM Saturday: 7:30 AM - 4:00 PM Sunday: Closed
Crosby Plumbing & Water Treatment accepts the following forms of payment: Check, Visa, Discover, MasterCard
No, Crosby Plumbing & Water Treatment does not offer free project estimates.
No, Crosby Plumbing & Water Treatment does not offer eco-friendly accreditations.
No, Crosby Plumbing & Water Treatment does not offer a senior discount.
No, Crosby Plumbing & Water Treatment does not offer emergency services.
No, Crosby Plumbing & Water Treatment does not offer warranties.
Crosby Plumbing & Water Treatment offers the following services: Plumbing, Septic Installation, Water Treatment Systems, Water Heater, Sewer & Water Lines.
Well Drilling & Septic Pumping

Contact Information

1565 Old Ridge Rd., Farmville, VA 23901

Service Hours

Sunday:Closed
Monday:7:30 AM - 6:00 PM
Tuesday:7:30 AM - 6:00 PM
Wednesday:7:30 AM - 6:00 PM
Thursday:7:30 AM - 6:00 PM
Friday:7:30 AM - 6:00 PM
Saturday:7:30 AM - 4:00 PM
Share project details to get started.