Stay Away from this place!!! Dishonest, Lousy Workmanship, Horrible Work Ethic ?Wigo " Clinic"; 1-Installed a fake screen on my iPhone ( said they use genuine Apple parts) 2-They said they changed the screen but they didn't ( later they admitted ) 3-Send my phone back with a broken screen and they damaged the digitiser. On June 5th I took my iPhone 4 with broken screen to Wigo "Clinic", hoping that I am going to get my phone in an hour. Instead... First Act, FAKE SCREEN, they installed a fake iPhone 4 SCREEN with yellow tint which all the whites turned in to yellow. ( they told me that they will install a glass from Apple) Then they said that, they see the problem but it is acceptable Color temperature, and there is nothing they will do ( this is Mike the Expert ) that I have to live with that. I called couple more time finally they agreed to change the yellow glass. Second Act, WE CHANGED THE SCREEN... NOT, I send the phone, they called me back and said that they CHANGED the SCREEN and they compared with an other iPhones it looked perfect. I paid $50 back and fort to FedEx the phone. I got the phone back without changing the yellow screen . The way I know it, when they put the yellow fake iphone 4 SCREEN, they did a bad job that you can see some adhesive and it was still there. I called them and ask them about it. Mike said that, they definitely change the screen. Third Act,. I wrote a review about what happened. Very same they Mike called me and and told me that there had been a small mistake and they thought the technician change screen but he didn't. And still try to make me pay for the shipping. Finally got a hold of ROB LINK the manager. He says he will take care of everything and he thought that issue was resolved. Saga continuous... Fourth Act THEY HOLD MY PHONE HOSTAGE UNTIL I PULL THE REVIEW BACK. Rob Link calls me back and says he did a research on iPhone 4 screens and thanks me to pointing out an defect issue but he says even Apple have this problem but they are denying it. Then he says he will send the phone to me leaving the yellow screen on it, although he will lose a lots money, he will give me full refund but HE WON'T SEND MY PHONE BACK UNLESS I PULLED THE REVIEW DOWN. Which that point I did not believe anything they say anymore. Good thing I have the phone RECORDs of our CONVERSATIONS AND MESSAGES with ROB LINK and WiGO Clinic people. Finished? Not Yet... these WIGO GENIUSES have more tricks in their hat. Forth Act I HAVE RECEIVED MY IPHONE 4 with BROKEN SCREEN and a DAMAGED DIGITISER.
Description of Work: Dishonest, Lousy Workmanship, Horrible Work Ethic Wigo " Clinic"; 1-Installed a fake screen on my iPhone ( said they use genuine Apple parts) 2-They said they changed the screen but they didn't ( later they admitted ) 3-Send my phone back with a broken screen and they damaged the digitiser. On June 5th I took my iPhone 4 with broken screen to Wigo "Clinic", hoping that I am going to get my phone in an hour. Instead... It took 480 hours.
Rating Category
Rating out of 5
$186.44
Amanda U.
02/2009
1.0
phone sales
 + -1 more
They sold me the phone with the box opened in the back and set up in the back behind a curtain. The phone worked for three weeks. I brought it back to the store to evaluate. They sold me a defective phone and would not replace it. I took it to the ATT store at Tyson's and they said it did not have the white spots on it and must have sold it to me that way. It also had some strange things going on with the screen. The screen was fine when we took it to Wigo, but when we arrived at the ATT store it began with this gray haze on the screen. Apparently many people have problems with their phones. I now know of three other people that have been ripped off by this store. Besides it costing another 293. at the ATT store to get the phone replaced, they overcharged us for a defective phone.
Description of Work: I purshcased a Pantech Matrix at the store three weeks ago.
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Service Categories
Phone Sales,
Phone Repair
FAQ
WIGO is currently rated 1 overall out of 5.
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
No, WIGO does not offer free project estimates.
No, WIGO does not offer eco-friendly accreditations.