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Tankless Concepts

Founded 1986 • With Angi since January 2008

5.0

(118) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered
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COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We offer estimates and quotes using video calling
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

We specialize in the installation and servicing of Rinnai and Navien tankless water heaters and boilers. We are proud to be recognized by Rinnai as the Top Dealer/Installer in Maryland, Virginia and Washington DC. We have earned Rinnai's "Advanced Comfort Expert (ACE)" status. We are also proud to be an authorized dealer / service provider for Navien. We are a nine-time recipient of the Angie's List esteemed Super Service Award and have been featured in their Super Service Spotlight and in Advice from Angie's List by Angie Hicks. We have over 25 years of gas experience and have been installing and servicing tankless water heaters since September of 2004. We offer in-home consultations and provide professional estimates within 24-48 hours of consultation. We stand behind our installations with a two-year (2-year) warranty on workmanship and materials and we provide maintenance and repair service for every appliance that we install....

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Verified Reviews

A few reviews for this pro...
5.0

02/11/2021

Awesome company, awesome installation. A forum recommendation lead me to contact Tankless Concepts to discuss an install in late January of this year. The installation was completed in early February, and even an A rating doesn't do the company justice. Impeccable customer service, responsiveness and patience in explaining and discussing the pros and cons of the different models of tankless water ...

Description of Work
Tankless Water Heater installation

Category plumbing,water heater repair,gas leak repair

5.0

05/27/2020

GREAT PRODUCT. GREAT PEOPLE. SAVED OVER $2,000 ON HEATING THE FIRST YEAR, We hired Tankless Concepts to replace our oil-fired heating boiler and gas-fired tank-style hot water heater with a gas-fired NAVIEN combination boiler and tankless hot water heater, after meeting with four contractors and reviewing three proposals. We saved over $2,000 on our heating costs the first year. The old system use...

Description of Work
Install tankless boiler & hot water heater

Category heating & air conditioning/hvac,plumbing,water heater repair

5.0

05/16/2020

The service was outstanding right from the estimates to completion. The technician who came for the estimated was very knowledgeable and catered to all my questions with detailed responses. I felt very comfortable going with a tankless water heater as I was hugely debating this with the tank water heater. The installation was a breeze as well. The crew came on time, worked independently and cleane...

Description of Work
Installed Rinnai Tankless Natural gas Water Heater

Category water heater repair

5.0

05/01/2020

Our tank water heater stopped working during the COVID-19 shutdown, and we decided to have it replaced with a tankless heater. Tankless Concepts responded within minutes to a voicemail left on Saturday, and a detailed quote was provided based on an extensive phone conversation and photos that I provided, including discussion of anything that could arise unexpectedly. The installers arrived on Mond...

Description of Work
Replacement of water heater

Category water heater repair,fireplaces

5.0

03/21/2020

Excellent overall experience. Tankless Concepts' bid was easily the best (by a couple thousand $$$ on a roughly $5K job). They scheduled the job in a very reasonable timeframe (a couple weeks). All folks I met with - the individual who provided the bid, several on day of install - were very pleasant to work with. Installation was handled efficiently, easily completed in one day, hauled away the ol...

Description of Work
Installation of Navien 240A tankless water heater

Category water heater repair

5.0

06/01/2019

They were very professional and knowledgeable. The company's rep knew exactly what size water heater we needed for the size of our house and explained all the details of their installation process. The day before the installation, they had Washington Gas come and change the regulators on our gas meter to accommodate the larger gas draw for the tankless water heater. The installation went exactly as planned. We had a problem getting our county to pass the installation inspection because the inspector didn't think our gas pipes were large enough for the high end gas draw when the unit was at max capacity. Tankless Concepts took care of contacting the head of the plumbing inspectors and arranging for him to do the 2nd inspection. One of the company's owners was here when the inspector arrived, explained how the unit worked and demonstrated that our current gas lines were adequate to power the new water heater. We passed with flying colors on the 2nd inspection. We highly recommend this company if you're looking to purchase a tankless water. heater.

Description of Work
Installation of a tankless water heater

Category water heater installer

5.0

01/11/2019

They kept me informed every step of the way he handled all the permits and contacted Washington gas. Other companies wanted me to do the legwork for the same price. The price is reasonable and fair, no surprises.

Description of Work
Was looking to get a tankless hot water heater installed the reviews were wonderful and turned out the reviews were correct.

Category water heater installer

5.0

01/02/2019

Tankless Concepts did a great job. They were punctual, professional, and were able to easily address my concerns and questions. I would not hesitate to hire them again.

Description of Work
Tankless water heater installation

Category water heater installer

5.0

12/21/2018

Best investment I made in 2018 and best decision, choosing this company. Family can take their showers with no issues- no one yelling “no hot water”. Price is very reasonable. Ted Clark & Brent are top notch and super professional.

Description of Work
Tankless Water Heater Install

Category water heater installer

5.0

07/24/2018

Excellent service from start to finish. The kind of experience you wish and hope to get. Heartily recommend for those contemplating the leap to tankless.

Description of Work
Install tankless water heater

Category water heater installer

    Services Offered

    We specialize in the installation and servicing of Rinnai and Navien tankless water heaters and boilers. We are proud to be recognized by Rinnai as the Top Dealer/Installer in Maryland, Virginia and Washington DC. We have earned Rinnai's "Advanced Comfort Expert (ACE)" status. We are also proud to be an authorized dealer / service provider for Navien. We are a ten-time recipient of the Angie's List esteemed Super Service Award.

    Services Not Offered

    We apologize but we do not install tank water heaters and electric tankless water heaters.

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, MasterCard, Check
    Emergency Service
    Yes
    Warranties
    Yes